BonTon Corporate Office Headquarters

BonTon Corporate Office Headquarters
The Bon-Ton Stores, Inc.
2801 East Market Street
York, PA 17402 USA
Corporate Phone Number: 1-717-757-7660
Fax Number: 1-717-751-3196
Customer Service Number: 1-800-945-4438

  • on July 18, 2013, my husband and I purchased a sofa from the Lancaster furniture gallery. We had a $500.Visa gift card. At the time of the purchase the sales associate informed us that we could use the gift card against the purchase of sofa. When we received the bill and went to the Bon ton furniture gallery to pay the bill they refused to take the gift card, saying that they had no way of using it!!!!!-The sales associate that was taking care of us left her desk and went elsewhere in the store leaving my husband and I to sit at her desk for 10
    to 15 min. She never came back to talk to us in order to get the problem with the gift card settled. We eventually left her desk and informed store manager that we would no consider purchasing other items we were thinking of buying due to the way we were treated. NOT A VERY GOOD EXAMPLE OF CUSTOMER SERVICE. We will not shop in the furniture gallery again, and will not recommend their furniture store to others.

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