Byram Healthcare Corporate Office Headquarters

I have had the very same experience. My husband is a lifelong type 1 diabetic and his CGM monitor transmitter expired without warning. I called on Friday July 13th twice and was on hold for 13 minutes the first time and 2 minutes the second time. Neither time did anyone come on the line except for the annoying message that keeps saying "your call is important to us…". Then I called July 14, 16, 18 and 20th to no avail having been on hold for anywhere between 7 to 30 minutes. I was even hung up on after two of the on hold calls after waiting between 25-30 minutes. I finally got through to some poor woman yesterday, July 24 who listened to more tirade (after I apologize for laying it on her). There is NO customer service as far as I can tell. It is unconscionable that anyone should have a medical supply company that does not provide top notch service to customers, who by the way, depend on their products for their quality of life. Something needs to change.

Anonymous says:

July 25, 2018 at 12:21 pm

I have had the very same experience. My husband is a lifelong type 1 diabetic and his CGM monitor transmitter expired without warning. I called on Friday July 13th twice and was on hold for 13 minutes the first time and 2 minutes the second time. Neither time did anyone come on the line except for the annoying message that keeps saying "your call is important to us…". Then I called July 14, 16, 18 and 20th to no avail having been on hold for anywhere between 7 to 30 minutes. I was even hung up on after two of the on hold calls after waiting between 25-30 minutes. I finally got through to some poor woman yesterday, July 24 who listened to more tirade (after I apologize for laying it on her). There is NO customer service as far as I can tell. It is unconscionable that anyone should have a medical supply company that does not provide top notch service to customers, who by the way, depend on their products for their quality of life. Something needs to change.

Anonymous says:

December 20, 2016 at 12:13 am

I don't know what has happened to your customer service in last 30 days but they are impossible to reach. I have called when they first open and sit on hold over 2 hours, end of day just as bad. I work for a living and cannot call on breaks or lunch. When I do its hold the entire time and I have to hang up. I belong to an ostomy online support group with almost 3000 members and this has been a chief complaint. I have went thru breast pump area and they put people right thru. And yes I have the right phone number 877-902-9726. Have been on hold now 2 hours and 38 minutes. It is now 6 p.m. central time. Byram does not seem to care anymore!

Byram Healthcare Corporate Office Headquarters

How to Contact Byram Healthcare Corporate Office Headquarters