Many people search for the Chipotle corporate office when they need the Chipotle headquarters address, corporate phone number, customer support route, or a way to escalate an unresolved restaurant, app, delivery, rewards, gift card, refund, or food quality complaint. Chipotle Mexican Grill is headquartered in Newport Beach, California.
Chipotle Corporate Office and Headquarters Contact Information
Chipotle corporate office information is often searched as Chipotle headquarters, Chipotle HQ, Chipotle corporate office, Chipotle corporate address, Chipotle Mexican Grill corporate office, Chipotle headquarters address, or where is Chipotle headquarters. The information below separates headquarters details from guest support and restaurant complaint routes.
- Company: Chipotle Mexican Grill, Inc.
- Stock Symbol: NYSE: CMG
- Chipotle Corporate Office Address: 610 Newport Center Drive, Suite 1100, Newport Beach, CA 92660
- Chipotle Corporate Office Phone Number: 1-949-524-4000
- Chipotle Customer Support: Chipotle Contact Support / Ask Pepper
- Chipotle Customer Service Phone: 1-800-CHIPOTLE / 1-800-244-7685
- Official Website: Chipotle.com
- Official Contact Page: Chipotle Contact Us
- Investor Relations Contact: Chipotle Investor Contact
- Media Contact: Chipotle Media Contacts
The Chipotle corporate office phone number is best used for headquarters, investor, media, corporate, governance, and main-office matters. For restaurant visits, wrong orders, app problems, missing items, delivery issues, refunds, Chipotle Rewards, gift cards, or account support, use Chipotle Contact Support, Ask Pepper, the Chipotle app, or the customer service route tied to your order.
Important Headquarters and Phone Number Correction
Older Chipotle corporate office listings may show Denver, Colorado phone numbers or earlier Newport Beach suite numbers. Chipotle’s current main office is listed at 610 Newport Center Drive, Suite 1100, Newport Beach, CA 92660, with corporate phone number 1-949-524-4000.
Customers should not use the corporate phone number as the first route for a routine restaurant complaint. For most food, order, app, rewards, delivery, refund, or account issues, Chipotle directs guests to its Contact Support page, Ask Pepper, or the support tools inside the Chipotle app.
Choose the Correct Chipotle Support Route
Before contacting Chipotle corporate office, choose the support route that matches your issue.
- Restaurant complaint: Use Chipotle Contact Support or Ask Pepper and include the restaurant location, date, time, and receipt details.
- Wrong or missing order: Use the support route tied to the purchase. Direct Chipotle app or website orders should go through Chipotle support.
- Third-party delivery issue: If you ordered through DoorDash, Uber Eats, Grubhub, or another delivery app, start with that platform because it may control refunds and delivery adjustments.
- Chipotle app issue: Use Contact Support and include screenshots, device type, account email, order number, and error message.
- Chipotle Rewards issue: Use the rewards support route through Chipotle Contact Support.
- Gift card issue: Use Chipotle gift card support or call 1-877-925-4878 for balance help.
- Media inquiry: Use Chipotle’s official media contact page.
- Investor inquiry: Use Chipotle Investor Relations rather than restaurant customer support.
What to Have Before Contacting Chipotle Corporate Office
If you are escalating a Chipotle complaint, prepare the details first.
- Restaurant location, city, state, and store number if available
- Receipt, order number, online order number, or delivery confirmation
- Date and time of visit, pickup, delivery, or catering order
- Chipotle app or Rewards account email if relevant
- Photos of food, packaging, receipt, missing items, poor-quality order, or store conditions when relevant
- Delivery platform name if the order was placed through a third-party app
- Gift card number and proof of purchase if the issue involves a gift card
- Case number, chat transcript, email thread, or prior support response if available
- A clear explanation of the resolution you are requesting
Do not post private information such as full payment card numbers, account passwords, gift card PINs, home addresses, phone numbers, verification codes, full order numbers, or employee personal information in public comments.
How to Escalate a Chipotle Complaint
For most Chipotle complaints, start with the restaurant or the support route closest to the order. If the issue happened during an in-restaurant visit, ask for the manager on duty when possible. This is especially useful for missing ingredients, incorrect orders, food quality concerns, cleanliness concerns, portion concerns, refund requests, or employee conduct.
If the restaurant does not resolve the issue, use Chipotle Contact Support or Ask Pepper. Include the restaurant location, visit date, order number, receipt details, photos if relevant, and the resolution you want. If the order was placed through Chipotle.com or the Chipotle app, Chipotle support is usually the correct route. If the order was placed through a delivery partner, contact that delivery platform first.
If support does not resolve the matter, send a written escalation to Chipotle Mexican Grill, Inc. at 610 Newport Center Drive, Suite 1100, Newport Beach, CA 92660. Keep the message factual and include copies of supporting records rather than originals.
App, Rewards, Delivery, and Gift Card Complaint Guidance
Chipotle complaints can involve several different systems, so it helps to identify where the problem started. An in-restaurant order, app order, catering order, third-party delivery order, Chipotle Rewards issue, and gift card issue may each follow a different support path.
For app or Rewards problems, include the account email, screenshots, points history, order details, and device information. For delivery orders, identify whether the order was placed through Chipotle or through a delivery platform. For gift card issues, keep the card number, purchase receipt, activation receipt, transaction history, and balance-check records.
For catering or large orders, keep the order confirmation, pickup time, restaurant location, receipt, and a list of any missing or incorrect items.
Food Safety, Privacy, and Scam Warning
For food safety concerns such as undercooked food, foreign objects, illness, allergen issues, or unsafe restaurant conditions, contact Chipotle promptly and keep the receipt, packaging, and photos when practical. For serious food safety or sanitation concerns, you may also contact the local health department for the restaurant location.
Chipotle’s privacy resources include routes for data access, deletion, correction, opt-out, and other privacy requests. Use official Chipotle privacy forms and phone numbers rather than public comments for privacy issues.
Be cautious of fake Chipotle support numbers, refund scams, gift card scams, fake coupon links, and social media giveaway scams. Use only Chipotle.com, the official Chipotle app, official restaurant listings, or verified support routes. Chipotle support should not need your full password, full payment card number, gift card PIN, one-time verification code, or remote access to your device.
Common Reasons Customers Contact Chipotle Headquarters
Customers may search for Chipotle corporate, Chipotle headquarters, Chipotle corporate office, Chipotle corporate address, Chipotle Mexican Grill corporate office, Chipotle headquarters address, Chipotle HQ, or where is Chipotle headquarters for issues such as:
- Unresolved restaurant service complaints
- Missing, incorrect, cold, or poorly prepared orders
- Ingredients being unavailable at a local restaurant
- Food quality, portion size, or freshness concerns
- Restaurant cleanliness or sanitation complaints
- Chipotle app, account, payment, or checkout errors
- Chipotle Rewards points or redemption problems
- Delivery order disputes or refund issues
- Gift card balance or activation problems
- Catering order problems
- Employee conduct or local management concerns
Chipotle Reviews and Complaints
Current CorporateOfficeHeadquarters.com reader comments for Chipotle include individual experiences involving restaurants being out of ingredients, cleanliness concerns, smaller portions, food quality, service issues, and local store management complaints. These comments are individual reader-submitted experiences and may not represent every Chipotle restaurant, employee, manager, order, or support response.
If you leave a Chipotle review below, include the restaurant location, visit date, issue type, order route, support route used, and whether Chipotle responded. Helpful reviews are specific, factual, and do not include private account, payment, address, phone, or employee information.
About Chipotle Mexican Grill
Chipotle Mexican Grill is a fast-casual restaurant company known for burritos, bowls, tacos, salads, quesadillas, chips, queso, guacamole, and customizable meals. The company was founded in 1993 and has grown into a large publicly traded restaurant brand with restaurants in the United States, Canada, and Europe.
Chipotle emphasizes its food sourcing standards, digital ordering, Chipotle Rewards, catering, restaurant operations, and sustainability-related initiatives. Because many customer issues involve local restaurant execution, app systems, delivery partners, or payment platforms, the correct support route depends on how and where the order was placed.
Competitors and Related Corporate Office Pages
Chipotle competes with fast-casual Mexican restaurants, quick-service restaurants, delivery platforms, and other bowl, burrito, taco, and salad concepts. Customers comparing corporate office information, complaint routes, restaurant reviews, and headquarters details may also visit the corporate office pages for Qdoba Mexican Eats, Moe’s Southwest Grill, Taco Bueno, Del Taco, Pollo Tropical, Taco Bell, and McDonald’s.
Related Chipotle Resources
- Official Chipotle Website
- Chipotle Contact Support
- Chipotle Voice of the Guest Feedback
- Chipotle Rewards
- Chipotle Gift Cards
- Chipotle Catering
- Chipotle Restaurant Locator
- Chipotle Investor Relations Contact
- Chipotle Media Contacts
- Chipotle Privacy Policy
- Chipotle Customer Service Numbers
- Report a Food Safety Problem
- FTC Report Fraud
Frequently Asked Questions About Chipotle Corporate Office
Where is Chipotle headquarters?
Chipotle headquarters is located at 610 Newport Center Drive, Suite 1100, Newport Beach, CA 92660.
What is the Chipotle corporate office phone number?
The Chipotle corporate office phone number is 1-949-524-4000. This is the corporate headquarters number, not the best first route for most order, delivery, refund, app, or restaurant complaints.
What is the Chipotle customer service number?
Chipotle uses its Contact Support page, Ask Pepper, and app support for most guest issues. Chipotle also references 1-800-CHIPOTLE / 1-800-244-7685 for some direct Chipotle.com and app order support situations.
How do I file a complaint with Chipotle corporate office?
Start with the restaurant or Chipotle Contact Support. If the issue remains unresolved, escalate in writing to Chipotle Mexican Grill, Inc. at 610 Newport Center Drive, Suite 1100, Newport Beach, CA 92660. Include the restaurant location, receipt, order number, support case details, photos if relevant, and the resolution you are requesting.
How do I contact Chipotle about a delivery problem?
If the order was placed through Chipotle.com or the Chipotle app, use Chipotle Contact Support or Ask Pepper. If the order was placed through a third-party delivery app, contact that delivery platform first because it may control refunds and driver-related issues.
How do I contact Chipotle about Rewards points?
Use Chipotle Contact Support or the Chipotle app. Include the account email, receipt, order number, date, and any screenshots of the missing points or reward issue.
How do I contact Chipotle about gift cards?
Use Chipotle gift card support. Chipotle says gift card balances can be checked at any U.S. Chipotle restaurant or by calling 1-877-925-4878.
How do I contact Chipotle about privacy rights?
Use Chipotle’s Privacy Policy and data request resources. Chipotle lists 1-833-506-0473 for data subject and general privacy requests.
Who is the CEO of Chipotle?
Scott Boatwright is Chipotle’s Chief Executive Officer. He was appointed CEO in November 2024 after serving as interim CEO.
Why Trust CorporateOfficeHeadquarters.com?
CorporateOfficeHeadquarters.com provides corporate office, headquarters, complaint, review, and escalation information for major companies and brands. We review official company pages, SEC filings, investor resources, support pages, phone number references, privacy resources, and reader-submitted experiences to help users find the correct corporate contact or complaint route.
Page Update Note
This Chipotle corporate office page was updated on June 30, 2026 to verify the Newport Beach headquarters address and corporate phone number, replace outdated Denver-era phone information, clarify the best customer support routes, add Chipotle app, Rewards, gift card, privacy, food safety, and delivery guidance, include the matching CustomerServiceNumbers.com resource, summarize current COH reader review themes, and improve corporate office complaint escalation guidance.
Disclaimer
CorporateOfficeHeadquarters.com is not affiliated with Chipotle Mexican Grill, Inc., Chipotle.com, any local Chipotle restaurant, delivery platform, gift card provider, payment processor, rewards provider, catering provider, employee, manager, shareholder service provider, or related company. This page is for informational purposes only and is designed to help users find corporate office information, headquarters details, complaint routes, support resources, and customer review options. Contact details, phone numbers, office addresses, restaurant hours, menu items, app features, rewards terms, gift card procedures, refund rules, privacy procedures, delivery policies, and complaint routes can change. Always verify important information with the official Chipotle website, app, restaurant, receipt, Contact Support, investor resources, or appropriate local agency before making decisions or sending private information.
Share Your Experience
Have you contacted Chipotle corporate office, Contact Support, Ask Pepper, a local Chipotle restaurant manager, app support, Rewards support, gift card support, delivery support, or another support route about a complaint? Share your Chipotle review below. Helpful reviews mention the restaurant location, visit date, issue type, order route, support route used, and whether Chipotle responded. Please do not post private information such as full payment details, gift card PINs, home addresses, phone numbers, passwords, verification codes, account details, or employee personal information.