Comwave Corporate Office Headquarters

Comwave is the worst company i have EVER dealt with. DO NOT acquire their services. I was locked into a contract for 3 years and it took me 4 months to receive a credit that they owed me. Instead of sending me a credit they were sending me emails weekly stating i owed them money. Finally a received an email stating my case was sent to collections. The NERVE!!!! I called the Better Business Bureau and within 3 days Comwave finally called me back only to say my refund would take 6-8 weeks. Unbelievable!!!!! Terrible customer service…You SUCK!!!

Reply

I've been waiting for a Tec to come and hook my internet up was suppose to be done August 18 and Im still waiting 10 days of being on the phone and having to call 7 times a day to be told ill have to wait till september 5th now to have service
And they still wanted me to pay 95 for installation and then my Bill that i hadn't used in 3 weeks. N when i finally had it with how dumb they are i cancelled my service to be told i owe over 200 dollars for cancelling

Reply

Totally agreed this company is fraud. Think twice before using this service. They will do adjustment without your knowledge and start taking your money. If 10 days past;that's it… your money become theirs; despite their mistakes; customer pay; even though you are absolutely sure and have proof that they took your money all thelse years;they defend themselves and say they are doing you a favor; steal your money and blame you. Daylight robbery to poor customers.

Reply

THIS COMPANY IS A FRAUD… THEY STOLE FROM ME FOR A YEAR BUT WOULDN'T FIX MY SERVICE NOW THEY PUT ON ME ON HOLD AS SOON AS I CALL TO CANCEL FOR HOURS!!!!1