Disney Cruises Corporate Office Headquarters

Disney Cruises Corporate Office Headquarters
Disney Cruise Vacations, Inc.
210 Celebration Place Suite 400
Kissimmee, Florida 34747-4600 USA
Corporate Phone Number: 1-407-566-3500
Customer Service Number: 1-800-951-3532

  • To the attention of customer service manager of Disney Cruise line Guest Communication

    My name is Hamlet Garcia I am from Philadelphia, PA. On May 23rd my family and I took our 2nd Cruise , state room # 10006 and #10045
    each cruising experience with Disney just gets better and better.
    Customer service, food, house keeping , entertainment shows, such as Ricky Kalmon show from our last cruise, are one of my favorites, although Ricky Kalmon did not have a show during our visit this cruise on May 23 2015, we hope to enjoy his Talent on our next Disney cruise.

    I also would like to take the time to recognize few people that are making our vacation one of the best. We are on our 6th day of our Cruising Disney vacation, we left St.Thomas/St. John yesterday, and now we are on our way to Castaway Cay Island in the Bahamas arriving this tomorrow morning.
    The manager Selina from #zimbabwe and customer service and Daniel from #SantoDomingo one of the best and accomodating people in service I have ever met. Manager, Chris fromTrinidad was outstanding as well with his customer serviceas well as Alex from Canadá. Everyone at the customer service at the 3rd Deck are excelent.

    Cruise Director ,Ray took the time to write a great welcome note to my family, our daughter was so happy !!

    Our wonderful waiter Nenad from Serbia, making our Dinner time experience very special every single time. The best waiter, very eager to please. Our daughter is so happy to see him each night for dinner, because he always have some new tricks for her, he is fun and very professional.

    The waiter, Paul from Philippines who works together with Nenad they are a great team.

    The head waiter, Devendra from India, great customer service and he remembered my family from our last cruise , also the head waiter Valentine who took care of us last year, when we ran into him this year, he remembered us. He remember not only our faces, but he called our daughter by her nickname, FiFi, As we call her.

    She was very happy to see him and learn that Valentine had an addition to his family few months ago, his first baby girl, Congratulations!!!

    Our state room attendents ,Tri from Indonesia and Paul from Philippines are Super. Our rooms are super clean and inviting all because of their great and hard work.

    When all these great folks take the time to be away from their family and kids for 4 or 6 months at a time to make my family and I am sure all other families very happy, need to be recognized.

    Thank you Disney, we are enjoying our vacation , we can't wait to arrive to Castaway Cay Island this Friday May 29th.

    Hamlet Garcia

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