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  • Einstein Bagels Corporate Office Headquarters

Einstein Bagels Corporate Office Headquarters

How To Contact Einstein Bagels Corporate Office Headquarters

555 Zang Street
Suite 300
Lakewood, CO  80228
Corporate Phone Number: 1-303-568-8000

 
  • Hello, my name is Lauren and I am writing this Email because I am very disgusted by the way I have been treated. I was recently employed by your Grossepointe Woods Michigan store on October 31st, 2015. At that moment of being hired in I respectfully told Tom Torchia of store #851 that before I could start ,I needed to put in notice with the company I was working for at the time. Tom said absolutely and as soon as my two weeks were up, I would start working at Einsteins so there wouldn't be a break in paychecks, Needless to say, that didn't happen and in the midst of everything, I've only worked a total of 9 hours, and lost out on almost 5 weeks a paychecks since I left my last job. I am speechless and broke. I have fallen behind on everything as far as bills seeing that I wasn't given any hours per your manager, and given every excuse in the book on why it had taken him so long to get me scheduled. My Christmas is ruined, and my boyfriend and his kids are getting nothing for Christmas because I have nothing. I don't believe that this is how a business should be ran. Out of respect, I gave my old boss a two weeks notice, under the impression that i was going to get more hours closer to home, and in turn I was taken for a ride and now suffering financially. I have talked to someone from corporate, but I am so furious right now that I felt it should be known to anyone else who may be able to do something about this whole process. It would be great to be compensated for the lies this manager laid on me, but I will settle for his termination as a manager, and a formal apology for ruining my holidays. I was a long time Einstein customer, but very hesitant on going back, because of the way my employment has turned out with no fault of my own. Its hard enough to make it in this world without out someone else putting unwarranted obstacles in your way. I pray someone reads this who has the influence to really make something happen, so it doesn't happen again to another soon to be employee.

     
  • I have been going to the Einsteins on Park Rd in Hollywood Fl for a long time. Today I went to the counter where you order and go to the cashier to pay. I was standing there at least 5 minutes. There was a line forming behind me,I was not acknowledged I finally said is anyone going to come to the counter and was then told oh you have to go to the cashier today. I was seen but the workers were too busy talking to each other. I think this is poor customer service there should have been a sign or I should have been told. The people behind me thanked me for saying something. They also said how long would we have been waiting if you didn't say anything.

     
  • As already mentioned, as a customer that has looked forward to the Autumn Roast Coffee for the past two years since I discovered it. I am very disappointed that not only has the company decided to no longer offer it, but not even an explanation. I wish that I could find the supplier or a replacement for this coffee….

     
  • I am VERY disappointed that Einstein Bros. is not offering their Autumn Roast coffee this year! It has been my favorite coffee for years, and I look forward to it all year round. If it's no longer to be sold in the stores, would you at least make it available for special order? I buy a dozen bags a season easily, and I'm the only one in my household who drinks coffee! Please bring Autumn Roast back in 2016. Thank you.

     
  • I am frustrated w/the way the Vanilla Hazelnut coffee reads on the menu. It reads "Vanilla Hazelnut Latte" on the menu (Both in the drive through and in the store. When going through the drive through I explained I wanted 2 Vanilla Hazelnut coffees one w/cream and one w/two splenda. I received two vanilla hazelnut lattes. Going into the store, the manager explained to the employees, that they had to ask the customer if it is a latte or a coffee. Upon which the manager had one of the employees brew up coffee and place two pumps of hazelnut SYRUP into the coffee. So for the third time I explained there is a coffee container over on the side counter. It reads, "VANILLA HAZELNUT COFFEE" that is what I would like to buy. Not a Vanilla Hazelnut Latte, and not a plain coffee w/hazelnut syrup. The employee handed me a cup and the second register charged me for a single cup of coffee. I think the confusion happens because the menu reads as a latte and also it is placed into the computer as a latte. It would be easier for everyone involved if the menu was changed and the flavored coffees read separately from the flavored lattes.

     
    • The confusion is in the employees you either want the normal vanilla hazelnut coffee or a latte with haz and van and expresso. The employee is not ringing it in correctly. There is a button for normal van haz fresh brewed coffee. And there is a button that is for lattes. I hate when employees do not care or bother to ask which the customer prefers. Laziness…

       
  • I am really upset that Einstein Bros. is not brewing their Autumn Roast coffee this fall. I look forward to this coffee all year because it's brewed for only a short period of time. It's a shame because this is one of the little things that made your coffee chain unique. No other coffee shop brews a chestnut flavored coffee. Please bring it back.

     
  • I just left an Einstein Bagels located walking distance from where I live and I use to enjoy going for breakfast there in the morning. This location is in very bad need of re-organization. The manager(Patricia), is always somewhere in back while the newly not well employees are struggling to serve the customers. A young lady was patiently waiting on a smoothie from the time I got there till the time I left. She let the cashier know she was still waiting on her smoothie and he apologized, but continue to wait on other customers. Finally, Patricia the so called manager came up to the front with what looked like she was going to get the smoothie done, but suddenly walk back to the back and didn't come back. The young lady finally just walk out and my order was ready so I left right behind her. I let the cashier know before I left that the young lady just walk out and the service was unacceptable. This Einstein's is located at 3407 Montrose Blvd. in Houston, TX 77006 Phone#713-521-3842. I've watch this store deteriorate little by little, if this location is to survive corporate needs to step in.

     
  • i worked at einsteins for 3 weeks and i never got paid and this was my first job. i was working here to use the money to pay for some of my college funds. so now the things that i NEEDED for college are down the drain. i would not recommend this place for anybody to work. i was also told that this place had a bad reputation for not paying emplyees. i spent all that time and hard work there to not even get paid when i couldve been at a different job else where where they actually pay. i have a lot of bad things to say about this place (the one i was working at) but im am going to keep my comments to myself. now i dont know what im going to do about not getting paid and about college.

     
    • They have done similar to me. Einstein's cheats their employees more than any other job I have been too. But wile I'm going to school, I am a mother first, and am highly pissed off for not getting the full amount on my check. I was shorted half of what it should have been for two weeks straight. So I quit. But they still have me on their payroll, and am having a hard time explaining this to other jobs… AAAA. Stay away from there, at all costs.

       
  • Employee was extremely rude to me because I arrived close to the closing time…I arrived at approximately 9:25pm and the closing time, I was told, was 9:30pm. Employee (per receipt shows 137 Gabriell) was refusing to serve me and was extremely rude…saying, "why are you here so late?" Employee stated, "It is time for me to go home." To my surprise, when I again communicated to the employee that I need to get the sandwich, she had a nasty attitude and did not even ask me what I wanted on the sandwich, whether I would like it toasted or not…she pasted the ingredients on the bagel (with negative attitude) and when done, placed the order on a different counter when I was standing in front of the register. I really wish that you have cameras at this location to view what I am saying (IAH airport). I am request is that something be done with this employee…your business WILL fail with employee 137 Gabriell delivering rude and unprofessional customer service. The employee also stated that she did not care whether or not that I reported the issue.

     
  • To whom it may concern, I went to a Einstein just before it was closing and a very nice young man [That worked there], offered us some fruit filled tarts and scones for free because they were going to be THROWN AWAY! Apparently, ALL of the left over foods in the display case is THROWN OUT at the end of the day [OH MY GAWD, WHAT A WASTE], why not donate it to a homeless shelter, pig farm, or feed it to the birds, anything but THROWING IT AWAY!!! Thank you for your time, Suzy in Las Vegas, Nevada.

     
    • Because they are afraid, as most other stores selling food, of losing a potential $. This is true if the person is hungry or happens to be down on their luck. Remember capitalism rules not common sense.

       
    • No, not afraid of losing $. It's because people get sued for every little thing and that's what has happened to some restaurants that have donated food and for some reason the person got sick and sued the company. Has nothing to do with capitalism

       
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