Food City Corporate Office Headquarters

Hello this is John my wife has worked at the Gatlinburg Tn.store since May 2012.She worked in the Deli an on the Salad Bar which also is through the Deli an her Boss went to School to learn how to Decorate Cakes but has a father in Law that is the store Assistant Manger therefore giving her the Manger Position.This woman has no clue how to set her worker's hours to cover a weeks work.This woman can't accept anyone that differs from her thinking an allows her lead people to hide through out the store an not be available to assist other workers that have customers lined up waiting on service.She(Jennifer)talked with my wife a few weeks back an told her that day shift wanted night shift to do more than what she was already doing so they started leaving a daily list for night shift to complete an each day my wife made sure this list was complete.On Monday of this week Jennifer wrote my wife up for not doing this list for day shift even though it had been done daily.What this tells me is that day shift is to lazy to work an they want someone else to finish are do extra work to keep them from doing it.Also Jennifer told my wife she must keep aa list of each duty she did while working other words how long did it take to fill each container onthe salad bar an mark down time used oneach duty she done.This is about as childness move a Boss can put on an employee.Jennifer also wrote my wife up for talking to customers which my wife is a sociable person.Jennifer(Food City)don't like for their people to be kind to customers well with over 20 years Business Management behind me a Happy Customer is a Returning Regular customer.In writing my wife up Jennifer Threatened my wifes Job in doing so an me reading it made it easy my wife will not be returning to work for such an unorganized store with this type Poor Management.Also since my wife has been on nights working the salad bar the Sales an Profit has increased an i would like someone to note as of 9/25/2013 Management will see a decrease in salad bar sales at the Gatlingburg store over the next 6 months if customer service means nothing are not being social with customers mean nothing.By the way a few months back in a 3 month period in the Deli alone they had 8 employee's walk out an never return an most told other worker's they had never seen a Deli so POORLY MANAGED.

I happen to be in the Bearden store a few weeks back and couldn't help but over hear a customer talking to one of your employees. I think her name was Marsha, anyway this customer was very rude and said some not so nice things to her and I seen that your employee did everything possible to help this customer. That customer then proceeded to call her names and she put her finger in your employees face. I think it is employees like this that needs "Thank You's". The saying "the customer is always right" is false. In this case she was not right and I just want you to recognize things like this that makes that saying wrong.