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  • Furniture Factory Outlet Corporate Office Headquarters

Furniture Factory Outlet Corporate Office Headquarters

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  1. Purchased a recliner 2017 with the extra insurance. FFO in Rolla MO has sent out 2 repairman that assured me the arm of the recliner was repaired. 3rd time the arm broke I called the FHP insurance to get a claim started. Called FFO in Rolla 3 times no results. Still have the broken recliner and still trying to get a refund or a new recliner. DO NOT PURCHASE FROM THIS COMPANY.

  2. January 2016 purchased from West Plains, MO store. Have had issues with recliner and couch within first 30 days-notified office NUMEROUS times in 2016 AND 2017-work tickets placed to have issues corrected. Almost a year later still nothing has been tended too. VERY DISPLEASED WITH QUALITY, COSTUMER SERVICE AND PRODUCT!!! We would love to return the furniture-call it even and BE DONE WITH THEIR BUSINESS!

  3. We bought a 3 piece furniture set from them on a Thursday never took delivery of it got a refund on Friday 5 days later and the money still isn't in my bank.. Consumer BEWARE

  4. DO NOT BUY FROM THIS BUSINESS!!!! They will take your money & their furniture back as well. They are unprofessional and rude! I have never been so poorly treated by a business. They basically laughed in my face & treated me as a joke. I will never recommend them to anyone!!!

  5. My husband & i purchased some furniture from ffo on sheradian in tulsa,okla. and a warrenty also and since sept. of 2013 have been trying to get them to fix it or replace it and so far just get the run around!!!!!!!!!!!! Will never buy or recommend them to anyone else!!!!!!!!!!!!!!!!!!!!!!!!!

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Corporate Office Headquarters