Hancock Fabrics Corporate Office Headquarters HQ

Hancock Fabrics Corporate Office Headquarters HQ
Hancock Fabrics, Inc.
Official Address:
1 Fashion Way
Baldwyn, MS 38824 USA
Email: n/a
Corporate Phone Number: 1-601-842-2834
Fax Number: 1-302-655-5049
Customer Service Number: 1-601-842-2834

  • First off I am so sorry Handcocks is closing for everyone involved! Perhaps if they stuck to fabrics & sewing supplies it might still be open.I just had to mention you have one of the nastiest, ill mannered woman working in your Cookeville, TN store!!
    I purchased one of your white decor display stands,told me to "pick out" the one I would like on the floor, had to pay for it RIGHT NOW, which I did, no one to help me load it, did not mention she had SEVERAL taken apart in the back, which I could have managed loading myself, so I went home to get my hubby 78 mile round trip again. He walked in and saw the one with my name on it and very politely asked if she had someone to help him remove the merchandise on it. She SHOUTED at him "you don't think I am going to unload that do you!!" STRIKE ONE!..go to the back and wait for me!! STRIKE TWO tell your wife to drive to the back door, almost strike three.. Well I drove to the back..NO SIGNS ON ANY OF THE BACK DOORS. I waited for one of them to open, got out, went in, and she said again "gruff tone" pick out one get 10 boards and I am not helping, but hurry up.BIG STRIKE THREE!! OK NOW hubby has had enough from mouth almighty, said we will carefully pick one and NOT hurry…..her answer "don't give me any mouth, I'll have you arrested!! I have about all the public I can stand and I will call the police!!" With a wifely look I said "honey I have one here we can load". Had she told me earlier they were disassembled, I could have loaded myself & saved me a second 78 mile trip!! SEND A HANCOCK PERSONNEL TO CLOSE THIS STORE she is leaving lots of shoppers with a bad taste for your name HANCOCK!! YES you will be missed. Jan Bigelow

  • I am in the middle of a three quilt project. They will be identical. Queen sized log cabins in the barn raising pattern. I chose to assemble all three at the same time to assure I would follow through with the commitment. Half way through I realized that I should stock up on some more of the white on cream print I was using for 1/2 side of the block. I knew I bought it at Hancocks they were closed. I didn't know this was happening. I figured I could find the fabric some where else. I was wrong. The people at the stores I contacted were not very helpful. I guess I assumed that there could be a data base which could locate a store that had this fabric still in stock. I don't just need a couple of yards, I would buy 10 yards if I could get it. Looks like I will need to get the seam ripper out. ��

  • hello my name is andrea I live in Tucson,az I have shopped at your fabric stores scense I was 12 years old love to sew it makes me sad you will be closing your stores I leave 35 miles out of Tucson and have to another 15 miles to get to your store but it is worth it ladys at the 22nd street store are wonderful Tucson doesn't have a fabric store on the south side of town you could open one on that side there is a shopping center on interstate 19 and Irvington Rd and there is a shopping center on interstate 10 and park Ave this would make great place to open your store these are new shopping centers all we have is walmart fabric on this side of town I know lots of woman that sew they wouldn have to go to joanns on the east side of town when you close your stores I would rather give my money to your company thank you a loyal coustomer

  • The store you have in Dothan Al is horrible. The staff there (mostly the men) make fun of customers and the other staff where they can be heard by customers. One time a customer was at a register waiting while one of the young girl staff members was cutting fabric for another customer…she asked the manager who was walking by to help the lady at the register and he said he was busy and walked off. The lady at the register left without buying anything. The manager has been rude to me so I rarely shop there anymore. I actually sent an email to your customer service and never got a reply.

  • Closing the Fairview Heights, IL store is a tragedy in many ways and especially to those of us whom will now have to drive through St. Louis City to get to two stores that remain open. The Fairview Heights/O'Fallon, IL store is miles away from those other stores and is in the most robust development area in all of Illinois and bordering areas of other states. Years ago I had to travel hours to the nearest Hancock Fabrics and now I am back to that as I refuse to be held ransom by high-priced specialty stores and the only fabric chain (very long waits for cutting) in our area. That is time I could spend being productive on my sewing machine. Someone sold your corporation a bad bill of goods in determining to close our local Hancock Fabrics Store and in such a great area with real growth and potential.

  • You are guilty of false advertising at your Gaithersburg, MD store. Please remedy this situation for your current President's Day Sale.

  • The store in Roseville Minnesota on Larpentaur near Lexington has been a God send. Very helpful people, seems like it has been fairly busy, but alot of people including myself and my kids are going to miss it. JoAnn Fabrics is too far away to be handy. MillEnd fabrics closed up their local store so, really, there is no where else to go. Wish they would leave this store open. Michaels in HarMar is nice but doesn't carry what Hancock does or did. Thanks for all the years of friendship and help.

  • I have made multiple calls to official site to order. Answering machine, last time took three days to return call. If you are going to have a business needs to be run more effectively

  • Please Please relocate the store that you are currently closing in Davenport, Iowa! I have heard from hundreds of people say they are very sad that this store is closing and they have shopped there for 10 – 20+ years, that they love the staff and the quality of the Fabric and variety. Yes we have a Joann's and Hobby Lobby but those have Crafts and not much fabric variety nor the expertise in sewing like this store. You are closing a jewel of a store. Granted the store needs some updating but please find another place! Thank you, Deb Boatman, Diamondesigns@gmail.com

  • Please, please, please, we need a Hancock store in Georgetown, Texas. Preferably close to Parmer Lane and 1431. Please. I have to drive so far to get to a store or go to the Hobby Lobby store. Thank you.

  • I feel we can do a very simple thing to improve customer service. Simply alerting our customers when we are about to close and having a closed sign on the door will do wonders. It saves people parking, getting out in the weather only to find the door locked. It will also reduce the chance of stores going over hours. Speaking of hours, I found that an average store needs at least 200 scheduled hours to keep 3 staff members at all times. Not including before and after opening. Having only one or two staff members on duty creates a haven for shoplifters.

    • Hancock's usually has the store hours on the door or very close by on the windows as you are going in…. I have found it better to drive by to check the times at the front….so I don't make a extra walk and find it is close..

  • I know that it is to late for you to keep the store open but, consideration must be given to stay in this area. We have used that store since it has been here and you have always had a great staff working at this store. Yes we got a JoAnns but it does not serve the needs of Grandview, Belton Raymore area. It has a lot of craft things if you are in that but material nothing like Hancock nor do they have the Staff. These women have always treated each of us like there friends and we will miss this store. Please consider opening another store in the same area we need a Hancock Fabric store and always will. No Indep. Mo is too far and so is the Metcalf store. we want to shop local and we are all praying that you will consider your customers and well as your staff. The shopping Center I don't care about but Hancock and staff I do. Thank you again for your consideration Happy Belton Mo customer

  • I would like to thank you for having a store here in Milwaukee Wisconsin that had everything I needed to upholster. Your ladies on Highway 100 and Oklahoma Avenue were wonderful. I was recommended by a friend who has won national awards with her sewing. She gave me the tip about your store, and boy was she right. I have just finished step one, and without the help of your staff, I would still be chasing all over Milwaukee. I was there yesterday 9/11/2014, around 1pm. Please do not close your doors, as there are people who still sew, upholster, and need stores like yours in Wisconsin. Again, thank your staff in Milwaukee for all their help.

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