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  • HTC USA Corporate Office Headquarters

HTC USA Corporate Office Headquarters

How To Contact HTC USA Corporate Office Headquarters

13920 Southeast Eastgate Way
#200
BelleVue, WA  98005
Corporate Phone Number: 1-425-679-5318


 
  • THE WORST CUSTOMER SERVICE I HAVE SEEN. HAD MY PHONE FOR 3 WKS FOR A 2 HR REPAIR AND IVE TALKED TO EVERYONE FROM COLUMBIA TO THE PHILIPPINES AND THE PHONE IS IN TENNESSEE…HOW UTTERLY STUPID IS THAT. I WILL NEVER BUY A HTC PRODUCT AGAIN AND I'LL MAKE SURE FRIENDS DONT EITHER.

     
  • I Just wanted to inform You guys on what a crappy phone this HTC OPCV1 is. I have 1 game and 6 pics on my phone…..and everday constantly Iam having to TRY to make more space.. which is impossible….. I will NEVER BUY ANOTHER HTC PHONE………

    A TRULY DISSATISFIED CUSTOMER….

     
  • Ticket # 115121164990 … worst service i have ever experienced…these guys can't find their butts with both hands

     
  • Beware of buying an HTC product! I am now on my 5th phone in a year! The original and 4 "certified" replacements which have all come through Verizon's not HTC. HTC customer service is the worst I have ever dealt with! After many complaints my case was elevated only to have the customer service rep say they would repair my phone! I turned down that option when I started having major issues with my first phone before it was even a month old! Why would I want that now especially when I know first hand how poor their quality control is?! The last phone lasted less than 2 weeks! We bought 3 HTC ones at the same time and 2 have had no problems but I can't go anywhere without a spare phone. Every person who watches me trying to deal with these problems vows they will never buy an HTC! Not good advertising! Beware!

     
  • Beware of buying an HTC product! I am now on my 5th phone in a year! The original and 4 "certified" replacements which have all come through Verizon's not HTC. HTC customer service is the worst I have ever dealt with! After many complaints my case was elevated only to have the customer service rep say they would repair my phone! I turned down that option when I started having major issues with my first phone before it was even a month old! Why would I want that now especially when I know first hand how poor their quality control is?! The last phone lasted less than 2 weeks! We bought 3 HTC ones at the same time and 2 have had no problems but I can't go anywhere without a spare phone. Every person who watches me trying to deal with these problems vows they will never buy an HTC! Not good advertising! Beware!

     
  • HTC not typically in the habit of breaching contracts but this time they have out done themselves. The corporate number above is valid (ty ty) and I was able to get my issue elevated (what ever that means)

     
  • I WILL NEVER BUY A HTC PHONE NUMBER AGAIN. WORST CUSTOMER SERVICE . 1.5 MONTHS WARRENTY AND THEY STILL WOULDNT TAKE CARE OF MY PHONE AFTER THE SOFTWARE SHUT ..NEVER AGAIN

     
    • TOTALLY agree with what EVERYONE has said. WORST customer service i have had to deal with… and i have dealt with a lot. Brand new phone stopped working within 2 months. Been dealing with them A**HATS for over 2 months now. JUST trying to activate the damned thing. I WILL NEVER BUY ANOTHER HTC PRODUCT AGAIN. And i have been telling EVERYONE that i know, and strangers on the streets, DO NOT BUY HTC….

       
    • HTC customer service is the worst in United States. Even though US relies on BBB for grading quality of products and services, HTC folks do not care for their products nor for customer satisfaction. I have been dealing for PHONE REPLACEMENT, which is under warranty and it has been over 6 months and about 100 phone calls, and still not resolved.

       
    • worst customer service experience ever. I was on chat with Tatiana she blew me off and the the supervisor Diego came on and told me to pretty much get lost and disconnected the chat so I could not save it to show their Corporate headquarters. I am now seeking to replace this htc phone with an lg or something. I now remember why I stopped purchasing htc in the past

       
    • htc customer service hasn't improved since these comments were posted in 2016. WORST CUSTOMER SERVICE EXPERIENCE EVER!!! Tried to cancel my order within one hour after placing it, shipped out anyway after they assured me it had been cancelled, was told they would contact FedEx and have it returned to them without delivering AND that due to their error would credit me the entire amount (including the expedited shipping I''d paid for.) Took an entire month to get the refund, only to have the shipping deducted. Now, their online customer support number says select 0 for English, advises you that calls may be recorded, then says "you've reached a non-working number – DH5." Tried US corporate which disconnects calls after saying "you're being transferred to our representative." All dead ends or flat out lies, so a completely frustrating experience. Will not EVER, EVER recommend or purchase a HTC product again.

       
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