JCP Corporate Office Headquarters HQ

JCP Corporate Office Headquarters HQ

Official Address:

6501 Legacy Drive

Plano, TX 75024
USA

Phone Number: 1-972-431-1000

Fax Number: 1-972-431-1362

Customer Service Number: 1-800-709-5777

JCP.com Phone Number: 1-800-322-1189

TDD: 1-800-527-7889

Credit Card: 1-800-527-4403

Gift Registry: 1-800-527-4438

Warranty Issues: 1-800-933-7115

  • I shop at Penneys all the time and buy a lot of jewelry there. My husband bought me a diamond bracelet on black Friday sale and gave it to me on Christmas. Bracelet clasp was broken. Took it back to Penneys. I took it back to exchange it for same bracelet. They would not exchange it, only give me back my money and have me rebuy bracelet. Only problem bracelet was not on sale and wanted me to rebuy it at full price! I was treated very poorly by manager of jewelry dept and store. Needles to say I will never buy another piece of jewelry from Penneys!

  • I do my shopping at the jcp wolfchase mall in Memphis tn. the store manager there was so rude and making fun of of my little because she is mixed. I have been shopping here for 10 years now , I will not be back to this store no more and I will tell my friends about this. people like that is very unprofessional .

  • I fired the guy because he kept skulking around the bra section. Nuf said!!!!

    Bill Ahern, Manager
    Superstition Springs
    Mesa, AZ

  • My daughter went in the JCP store in the mall in Clarksville Tn for a jo interview. Appx. 16 mos ago. The woman was nice enough and said she should get the job BUT! She would NEVER get the job because the man abover her doing the hiring would never hire an overweight woman! Btw, she did not get the job.

  • I WORKED FOR JCPENNY FOR 14 YEARS WITH ABOVE AVERAGE REVIEWS AND HONORED AS A TOP ASSOCIATE IN THE WHOLE COMPANY FOR LAST SIX YEARS. SEVEN MANAGERS HAVE BEEN PROMOTED OUT OF MY STORE IN SUPERSTITIONS SPRINGS MESA AZ. #2419 AND TWO YEARS AGO BILL AHERN CAME AS MANAGER HE IS THE MOST UNCARING AND UNPROFESSIONAL MANAGER WE HAVE EVER HAD. HE DOESN'T KNOW ANYTHING ABOUT THE DEPARTMENT I WORK IN AND IS DUMB ENOUGH TO BELIVE ANY THING HIS DEPARTMENT HEADS TELL HIM WITHOUT INVESTTIGATING A THING. HE HAS FALSE LP REPORTS SENT TO THE CORP.OFFICE SO HE CAN FIRE ME. THE DES CAUGHT HIM IN SEVERAL LIES DURING A HEARING SO I WAS ABLE TO GET MY UNEMPLOYMENT. WE COULDN'T GET THE CORP.OFFICE TO TALK TO US ABOUT HIM SO WE HAVE A ATTORNEY TO DO IT FOR US. HOPE HE IS TERMINATED AND NOT JUST DEMOTED AND MOVED LIKE THE LAST TIME THEY CAUGHT HIM DOING BAD THINGS.

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