How To Contact Jiffy Lube Corporate Office Headquarters
Jiffy Lube International, Inc. Address:
700 Milam St.
Houston, TX 77002 USA
Corporate Phone Number: 1-713-546-4100
Customer Service Number: 1-800-344-6933
Fax Number: n/a
Email: n/a
Jiffy Lube International, Inc. Address:
700 Milam St.
Houston, TX 77002 USA
Corporate Phone Number: 1-713-546-4100
Customer Service Number: 1-800-344-6933
Fax Number: n/a
Email: n/a
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I've been a user of Jiffy Lube since the 80's and haven't had a problem until I bought my new CRV and took it to the Davie Fl location 3720. Got a regular oil change and shortly after I heard a grinding sound as I ran car. I brought it into local mechanic who did not find anything but sound continued. Then I brought it to a Honda Dealer and they discovered that all but less tax a quart of oil drained out of my car. They took picture of oil filter which was not screwed on correctly and dripping of oil were on filter. Honda suggested I have a compression test which I did at approximately $300. I an hoping Jiffy will make me whole for the cost of this. jnarfanis@aol.com invoice 784680
took my 2004 maxima in for a quote on valve cover gaskets….was quoted a price…they are charging more for aftermarket parts than genuine….I know this because I sell parts….big rip off on parts …..plus the labor charge of 99 dollars an hour is rediculous
If you know parts, you know what OE parts are. That's what Jiffy uses. If you knew service, you would know 90-100/hr for labor is typical.
Hello!
To whom it may concern, I'm writing again to get info on fixing my truck. I put my truck out of service due to this matter hoping I would get a better or faster respond. Do to this I have now started back using this truck on which was broken in your shop after a oil change! Due to this is now causing my arm and back pains because I can't use my step so I'm using my body weight and strength to get in and out my truck. I have been very sore due to this issues. I have sent out email have not had a response on next step. After today I will put my truck in the shop to get fix, I'll send you guys the bill hoping you Will do the right thing and fix. I can't afford to lose anymore money or anymore pain did to your lack of speed on getting my truck fixed.
NO ONE STILL HAS NO CONTACT ME
Hello!
To whom it may concern, I'm writing again to get info on fixing my truck. I put my truck out of service due to this matter hoping I would get a better or faster respond. Do to this I have now started back using this truck on which was broken in your shop after a oil change! Due to this is now causing my arm and back pains because I can't use my step so I'm using my body weight and strength to get in and out my truck. I have been very sore due to this issues. I have sent out email have not had a response on next step. After today I will put my truck in the shop to get fix, I'll send you guys the bill hoping you Will do the right thing and fix. I can't afford to lose anymore money or anymore pain did to your lack of speed on getting my truck fixed.
NO ONE STILL HAS NO CONTACT ME
Monday, 14 December 2015
Jiffy Lube Headquarters
Attn: Mr. STEVE LEDBETTER
700 Milam Street
Houston, Texas 77002
I have had my oil changed on my cars at Jiffy Lube in Florida and since moving to California with the U.S Army. I have had it done several times in the city of Victorville on Bear Valley road. Service was okay there over the last year and half. My only complaint was that one time I paid for the additional service to clean my carpets and at first they did not. That was a minor complaint.
However, on Saturday, 12 December, I was in the town of Apple Valley, California and I decided to take my Dodge in for a basic oil change. This was my first time at this J.L at 18737 US Highway #18.
I pulled in, spoke to a man named Vaughn, the manager. Another employee pulled it inside. I was told to wait inside. Less than five minutes, I was told that they could not do the oil change because the oil pan bolt was stripped and stuck up so far inside that they would have to use a special tool to get it out and replace the bolt.
I asked how much it would cost. Vaughn and his assistant, Glenn told me that it would cost me $15.00 plus tax to use a special tool to get it out and $5.00 to put in a new plug. I told them that I could buy a bolt plug at Auto Zone, he said “no only ours can be used.” I said okay, I will take it to my mechanic and ask him to take it out and return later. I left the location. As I drove down the highway #18, I realized that I had to go to Walmart store to buy some other items.
While at the Walmart in Victorville, I decided to ask the service department about taking a look at the bolt plug in the oil pan. I told a nice man at Walmart named Todd that I was told that the bolt plug was stripped and stuck and had to be replaced.
Todd told me that "if that is the case, nothing he could do." I would have to take it to a mechanic shop. However Todd offered to look at it for free to tell me how bad it was. I was reluctant since I assumed it was a dead issue with what Vaughn, Glenn and Matthew told me at Jiffy Lube.
Todd told me, I had a two cars ahead of me and it would take a little over an hour, but it would not cost me anything. I decided to give them a shot at it. I went inside Walmart, browsed around the electronics and magazine areas.
Time went by, I returned to the service center expecting the worse, but to my shocking surprise I was told my car was done, the oil had been changed, new filter was installed and to top it off, Todd even gave me my old oil pan bolt plug back to show me that it was Not stripped at all, just old.
I asked Todd did he have any problem getting the old bolt off, he told me "not at all, it came right off."
Now guess what I am thinking about Vaughn, Glenn and Matt at Jiffy Lube. What a rip off, a bunch of scammers. They lack integrity.
It makes me leery of Jiffy Lube and I think now if or when I go to Jiffy Lubes other locations, I will asked to see my old filter and check my oil dip stick to make sure the oil is clean and light brown and not dirty black.
I will be calling the Jiffy Lube main office in Houston, Texas about the rip off scamming I got from the Jiffy Lube in Apple Valley.
On a scale of 1 to 5 with 5 being top and 1 being the lowest, I give this location a minus 5 and two thumbs down low, very low.
KATO
Jiffy lubes in Yuma az charges20$ under the table
Hey, you in Yuma, I just read your valid complaint on Jiffy Lube. They need to be run out of business. Read my complaint at the bottom, signed by me, Kato.
Used service for 2 yrs now, was satisfied with the oil changes, but on my last service,your "award wining service team" called my ASI certified mechanic a "LIAR", claiming my breaks where bad. Strange because I just had complete brake job done changing pads,calipers and replacement of fluid.That kind of service I do not need and you have lost a customer and gained lots of bad publiciity
08/04/2015
To whom it may concern,
I visited one of your locations on Saturday August 1st 2015. The location I visited is an “ALLIED” 5710 Forest Bend Drive, Arlington Texas 76017. I went for a simple oil change. This is not what I received. I was told that I had zero coolant in my car. Note this is part of the check list. I asked them how can my car run if I do not have coolant, my car would overheat. I received a shoulder shrug. I became scared so I said fill it. Needed my air filter changed. It became 17.99 instead of 12.99, I told them I was going next door so they gave it to me at 12.99. Then they tell me they are not going to check my cabin air filter because it is a pain in the ass. (Exact words) so I paid for a service I didn’t receive. This was told by the person who could run the register, If I have any problems to call corporate because they are Allied, not the crapy Heartland , I would be taken care of.
The next morning I have an oil leak, I have never had an oil leak before. I brought my car back within 24hrs and they bring my car up to see why I am having a leak and tell me that my oil pan is stripped. I also have what is called a last chance plug, never knew I had one. AGAIN, I NEVER HAD A LEAK! Now I have to get new oil pan because of their mistake. The manager tells me that he works 12 hrs a day and no knowledge of changing oil process? I asked him after they looked at my car, isn’t that something if it was stripped prior to changing the oil they would tell me, I said they had no problems asking me if I was happy with my windshield wipers(this was part of the check points they look for). THE MANAGER SAID THEY DON’T GET INTO TO THAT! REALLY? THE PROFESSION THEY ARE IN THEY DON’T GET INTO THAT, WITH NO KNOWLEDGE OF A SMALL OIL CHANGE BUSINESS! They gave me a price to get a new pan, plug, gasket of $350.00. I still leaking oil. I had my mechanic look at my car, they didn’t even tighten the plug AFTER THEY LOOKED AT IT 24 HRS LATER!!
I want my money back that I paid on 08/01/2015 and the $350.00 they say it will cost me for a new pan. I have been put out of time and money!
Faith Watson
Hey, you in Arlington, I just read your valid complaint on Jiffy Lube. They need to be run out of business. Read my complaint at the bottom, signed by me, Kato.
WHY are people so stupid??? STOP going to jiffy lube, they steal from us. they don't replace filters, they don't do the services and they charge us for them.
Took my Porsche Cayenne S to Aiea,Hawaii Jiffy Lube to have my oil changed. Simple right? That is what you offer? I go on vacation for three weeks, return and drive my car to the store no issues. I drive it on the 3rd of July and all the warning lights show up on my vehicle, and requires that I pull over to the side of the road. I had the car towed into our mechanic and was advised that the drain plug was overtorqued and the oil was completely drained. Contacted the Asst manager in Aiea and was advised since I didnt return the car to them to see if it was something that they caused, that I have voided their warranty and they will not pay the $87.00 shop cost to remove and reinstall new plug and washer. She stated that I should of checked under my car to be sure there was no leak after they did the oil change. I asked how you can effectively run a business in which your trained employees are unable to perform their jobs and that you expect the consumer to follow up with your performance to ensure it was done correctly. In the event I knew (which I had no idea) that it was an oil leak, why would I return the car to the location that caused the issue to begin with. The manager was suppose to call me yesterday, when I followed up I was told she just walked out the door. When I called today I was told she was with a customer and I would have to call back at another time. I am not going away!! You will pay for the repair and I want a refund of the service you failed to perform correctly. This could of been way worse.
On hold now for 25 minutes waiting for customer service at Jiffy Lube Corporate number. Must not be the only one with issues.