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Johnston & Murphy Corporate Office Headquarters

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Johnston & Murphy Corporate Office Headquarters
Genesco Inc.
Genesco Park 1415 Murfreesboro Road Suite 190
Nashville, TN 37202-0731 USA
Corporate Phone Number: 1-615-367-7000
Customer Service Number: 1-800-424-2854
Fax Number: 1-800-654-2371
Email: JMInternational@genesco.com

5 replies on “Johnston & Murphy Corporate Office Headquarters”

Above sounds just like I am being treated, NO service at a store and 2 emails and NO response!!!

I BOUGHT 9 READING GLASSES FROM YOUR STORES IN BOSTON STORES. ONE OF THE HANDLES GOT LOOSE AND THE BURLINGTON STORE REFUSED TO EXCHANGE THEM. THE SALES PERSON WAS A YOUNG MAN BY THE NAME OF ( FRANKILIN) IT IS VERY OBVIOUS HE HAS NO IDEA THE MEANING OF CUSTOMER SATISFACTION. I WILL MAKE SURE TO WRITE THE WORST SURVEY EVER ON ALL WEB SITES WITH NO EXCEPTIONS. I SPENT $ 85.00 A PAIR FOR READING GLASSES X 9 PAIRS. DO THE MATH. AND , I GET TREATED LIKE A SECOND CLASS CITIZEN BY 20 YEARS OLD YOUNG MAN
NICK'
78-983-2683
PS: IT'S NOT A THREAT BUT I AM NOT DONE WITH JM. KEEP READING YOUR SURVEYS. I EXPECT A CALL FROM SOMEONE WHO CARES ABOUT YOUR COMPANY NOT FROM A KID.

the shoes fall apart on your feet and they dont stand behind their product you call them and they treat like crap, jerk you around!!!!! You don't want to buy anything from J&M or their parent company, Genesco Inc., wow what scammers !!!!!!!!!!!

Johnston and Murphy was the premier shoe when I was growing up. While in high school, I was able to take my hard earned money from my after school job and buy J & M shoes for a mere $39.99. My foot width was an A or B, dependent on the cut and type of shoe. A slip on I needed an A. I could get by with a B if an oxford. The leather quality was nowhere near the cheap leather in which J & M shoes are made today. Shoes such as Tassels and Bench Master were most popular. I am 62 now so I am speaking to the time that I was 17. During the mid 80's and while traveling in Tennessee, I came across the J & M outlet center in Murfreesboro, On at least 2 trips to the area, I purchased quality J & M shoes. I still have at least 2 pairs that I still can wear. Again, in examining the leather of today's J &M shoes, there is no comparison. The new stuff, in my opinion is junk leather. You cannot even get the sizing on most of the shoes. I wear an 11.5 A or B. So much for the great Johnston and Murphy shoe store. Probably, whoever reads this comment probably has no reference to what I am talking about. It's a new day….but not so for one of a whole group of people that took pride in wearing a quality shoe.

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