How to Contact Kittles Furniture Corporate Office Headquarters
Address: 8600 E. Roberts Dr.
Fishers, IN 46038
Email: n/a
Corporate Phone Number: 1-317-841-2770
Fax Number: n/a
Customer Service Number: 1-317-841-2770
Kittles Furniture Corporate Office Headquarters
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On the 18th of may I ordered a sofa and love seat from kittles greenwood indiana the date for delivery on the receipt is 22 of june I waited until the 26 of june no one from kittles has contacted me telling me I would not be getting the furniture on the date promissed no one from kittles ever contacted me So i called kittles talked to the salesman told me I would get the furniture before july on the 29 OF JUNE I called and asked to speak to the salesperson she told me it would be mid july I CALLED and asked to speak to the manager SHE TOLD ME SHE WOULD CALL THE MANUFACTURER AND CALL ME BACK IN 1 HOUR 2 HOURS LATER I CALLED HER BACK SHE SAID SHE HAD SOME BAD NEWS FOR ME THE MANUFACTURER HAS NOT EVEN STARTED ON MY FURNITURE I WAS VERY UPSET MY WIFE WAS UPSET SO i TOLD THE MANAGER I HAVE NEVER BEEN CONTACTED ON THE STATUS OF MY ORDER AND I WANT MY MONEY BACK SHE SAID OK !!!! I WENT THERE AND SHE WOULD NOT GIVE ME MY MONEY BACK SHE SAID SHE WOULD GIVE ME A CHECK BUT I WOULD HAVE TO COME BACK TOMORROW I GOT EVEN MORE UPSET NOW NO FURNITURE AND BEING LIED TO AND NOT GETTING MY MONEY BACK I WOULD HAVE TO GO BACK THERE AND GET A CHECK AND CASH IT AT THE BANK I DID NOT THINK THAT WAS RIGHT SHE KNEW I WAS COMING THERE TO GET MY MONEY BACK SHE COULD HAVE TOLD ME ON THE PHONE THEY WOULD HAVE TO MAIL IT TO ME AND IT WOULD TAKE FIVE DAYS I TRIED TO TRUST THEM WITH GETTING ME FURNITURE BUT THAT DID NOT WORK OUT. I AM STRESSED OUT WAITING ON FURNITURE THAT HAS NOT EVEN BEGUN TO BE MADE AFTER A MONTH AND A HALF NOT GETTING MY MONEY BACK AND HAVING TO WAIT FOR MY MONEY AND BEING TREATED THE WAY THEY TREATED ME IS AWFUL NOW I HAVE NO FURNITURE AND AM WAITING ON MY MONEY AND HAVE TO GO SHOPPING FOR FURNITURE ALL OVER AGAIN THIS HAS BEEN THE WORSE EXPERIENCE OF MY LIFE AND I AM 60 YEARS OLD. KITTLES HAS LOST A GOOD CUSTOMER I EXPECTED SOME KIND OF COMPENSATION BUT THEY DO NOT CARE
I too had an absolutely horrible customer service experience at Kittles. Sold me a rug that fell apart and they said that it was my fault. They admitted they should not have sold me the type of rug they did but still said it was all my fault. Lynn the manager and Eric the manager of the rug department are liars and provide horrible customer service. Don't ever shop at this store!
I am having a 6 month problem with Kittles, that like you is being worked on!!!!!!!! I will never step into a Kittles store again, customer service is a joke!!!!!!!!!!
We decided to up scale our last living room furniture purchase and decided to go to Kittle's. We are in our twilight years and wanted something that would look nice and endure. We now consider this to be a HUGE mistake! After only three months, this furniture looks ten years old. We've had issues that have still not been resolved but are being worked on (supposedly). We had better furniture from now defunct Sofa Express. Our daughter just purchased similar pieces from Value City, which, quality wise, would put ours to shame! Buyer's remorse… hell yes!!
Your furniture has nothing to do with the store, it has to do with the quality of furniture that you bought. Every store has different brands at different price levels. You can't pay for a Ford Festiva and think you have a Ferrari.