How to Contact Lord and Taylor Corporate Office Headquarters HQ
The Saadia Group
Official Address:
275 Madison Ave.
New York, NY 10016 USA
Corporate Phone Number: 1-212-391-3344
Fax Number: 1-212-768-0743
Email Address: info@lordandtaylor.com
Customer Service by Text: 1-650-747-8331
Credit Cards: 1-1-866-465-8292
Lord and Taylor were famous for their Lord & Taylor Retail Department Stores. Lord and Taylor is now exclusively online. Lord & Taylor’s main competitors are Bloomingdales and Macy’s.
CorporateOfficeHeadquarters.com is not associated with Lord and Taylor. This website is for informational and review purposes only.
Be very careful with jewelry at L&T. I bought these cute 175$ earrings 7 months ago. I wore them 2x and they were left in the original box inside my jewelry drawer. I was going to wear them today and was really disgusted at how they deteriorated. Ive bought street jewelry in Manhattan years ago that I still wear and nothing has been as cheap as this garbage. I tried calling/writing but no one responds. Shame on you guys.
I was reviewing my L&T bill and find that my balance was much more that it should be. I then started to review my bills and found out that all the returns I took back to the 5th avenue store(which is now close) was not credited to my account. I am dealing with customer service and they are telling me to go to the store where I returned the items(Hello! the store is closed). My online account shows a returned was processed, yet my account was not credited. Why is this information not in L&T's computer system? So it looks as though I'm the loser here, I will be cancelling this credit card.
I'm at a loss understanding how you manage your business! Today I visited your store at Freehold Raceway Mall and selected around $400.00 of Tommy Bahama merchandise to purchase. No one at the any of the 3 cash registers to ring it up. No one to be found throughout the Men's Department. One customer kidding that everything must be free today. (This has occurred to me before). I waited a few minutes, returned my selections to the rack and left the store. No way to run a business. I won't waste my time again shopping Lord & Taylor!!
ABSOLUTE WORST CUSTOMER SERVICE IN THE INDUSTRY!!! CANNOT HOLD A CANDLE TO BLOOMIES NORDSTROM MACYS DILLARDS OR EVEN WALMART. HAVE TO EXPLAIN SEVERAL TIMES TO FOLKS WHO DON'T UNDERSTAND ENGLISH AND THEY WILL NOT TRANSFER TO A SUPERVISOR A REP WHO UNDERSTANDS WELL. SPOKE TO 6 DIFFERENT FOLKS WITH MY ISSUE STILL UNRESOLVED..OH WELL, THAT WAS MY LAST TIME SHOPPING AT L & T AND WILL ALSO CANCEL MY L & T CREDIT CARD. racquetballer@netzero.net
I am trying to figure out who to contact for a refund for an online purchase made in late November. I have had to call 5 times. Each time I was told a refund would be posted to my account but this has still not happened. This is disgraceful treatment of a customer. The other stores refund in a timely manner. I would like to know who to contact before I put this problem on FaceBook