Love Culture Corporate Office Headquarters

Love Culture Corporate Office Headquarters
2423 E. 23rd. St.
Los Angeles, California 90058 USA
Corporate Phone Number: 1-323-583-3985
Customer Service Number: 1-888-764-0314

  • I was at your store in Cambridge Ma galleria mall around 4 and I was not happy at all with the customer service I received. My friends and I went there to go shop for a friend party, when we got there we were being watched like we are criminals. When we got to the cash register ready to pay, one of the employer was trying to take the medal detector off the pants and she was struggling to so she called the manager for help and to get her another pant. She the manager came and got the pants from her she went in the back for a few minutes then she came back and said " the tag was burnt and that my friends and I all stole from the store" she took our personal item and checked it where nothing was found. She did not have no right because I did not steal no $5 worth of item, I am not broke or a cheap person. I felt discriminated just because it was a group of 5 colored girls at a store. Something needs to be done about the situation if not I will take it upon myself to get a lawyer to handle the situation. Thank you very much and have a great night.

    • I havr been working at love culture for about 5 months and now they r change everything round cutting employees and manger hours telling us we cabt have drink behind counter took r sign down say that no food is allow in r store what about the customer they bring food in the store touching the clothes and they been damage ad well .think they can talk them work any kind way it's called respect its not right now U lose employees and manger.dont who is working and who is not working .

  • I'm a new customer and already hate this store. First of all their policy is way to strict. I bought a shirt that I didn't try on and asked if I could return it if it didn't fit, they told me I could only do an exchange. The shirt didn't have a tag on it but they somehow rung me up for it using some info on the stitched in tag. I took the shirt home and low and behold it doesn't fit right. So I go in the next day to make an exchange and a different manager told me she couldn't take the shirt back w/o the tags. I told her it was sold to me w/o tags and she basically called me a liar. She also acted like there was nothing she could do. I'm so annoyed they won't give me my money back and I can't exchange ,the shirt hasn't been worn ..this is my first time shopping here and it won't happen again! Also why is nobody answering from corporate?

  • Poor management, disorganization at its best. There is no reason to why employees can not get there checks when it's payday. I've been dealing with this issue since working there for about 2 months and it has been ongoing. Therefore I will be taking actions and contacting my attorney. From the look at the comments I believed that only Saint Louis Galleria location was having problems but seems to be the company at large. Something a
    Has to be done and it will get done one way some how.

  • I bought a tire three days a go call the loves I bought it from he told me to go to the closest loves an get another one I went to Max Meadow Va they told me it will be awhile took my phone number a park waited five hr went to see how much longer the shop was close went to talk too the general manager he sent him on a service call now I got to wait another two hr I been doing business with them way before they had a tire shop always talk good told my friends and got them to do business even got a few companies started doing business with them now I'm a owner operators an now they kick me to the curb their just like the other big truck don't care a few months ago I bought investor on sale an then went to another truck an seen I could have gotten it cheaper I'm truck driver and would to go home an see my family But no I have to wait here an get my tire fix

  • I had shopped at the braintree south shore plaza store, and the manager was very rude. She and another associate thought it was a big joke when i came to try to exchange. I thought this should be reported. Very rude and immature, unbelievable she was a manager or so she said she was. I wont be back.

    • I took my daughter to shop at the Stony Point Fashion Park location, and was shocked at what I saw in the dressing area. This use to be a well- maintained store that my daughter absolutely loved to shop at. However, the dressing rooms were filthy, with damaged, inoperable lighting, and broken hooks for hanging clothes. My daughter felt uncomfortable trying on clothes, as she felt it was unclean. The dressing rooms need to be swept, mopped, and wiped down, and hooks snd lighting need to be replaced/ added. Additionally, the couch they have in the fitting toom area looks horrible; it is in desperate need of upholstery repair or replacement.This used to look like a well-kept "diamond". However, it now looks run down, due to lack of upkeep. Very disappointed…

  • The worst store I have ever worked at / stepped into.

    Extremely poor management, misguided sales associates. On my first day of work, I had to use the skills I learned at another store in order to do my job, and even then I was doing way more than any of the workers there. The store is extremely dirty and the managers either don't show up or they are too busy talking to tend to customers. In the one day I was there, I found huge red flags: fitting rooms that are not being supervised, check out desk that is not supervised, managers who disappear during operation hours… Save your money while you can, Love Culture because the people you have hired to manage these stores do not care for the store at all. And quite frankly, when talented and experienced workers come to work, they are ran off my terrible management.

    Absolutely disgusted with this business.

    • I forgot to mention that I was supposed to be trained by my manager who never showed up that day, leaving me to fend for myself. The other managers who were present told me nothing so I ended up rotating between go backs, dressing room, and assisting customers on my own. Then, there was an orientation we were meant to have that never happened and I was never put on the schedule. I hate this company.

  • I'M ANNOYED! I went to the love culture in Woodbridge NJ to look for outfits for a photo shoot (was planning to credit store) but employees were more consumed with closing up than allowing me to try on outfits which would have given them $150-$200 worth of business. I asked what time do you close, employee said, "soon". I still had 20 minutes! Poor customer service!

  • This company needs to be closed down for good. I am a manager and discovered that someone below me gets paid more than me. (my discovery was not intentional). Afterwards I discovered someone with the same position gets paid waaaay more than me. The average for my position is $12.34/hr. I get paid no where close to this. I do just as much as anyone in the store and gets paid less. I will be contacting my lawyers to have them discover just why am I getting paid less. Is it because of my race? Is it because of my age? Love Culture has another thing coming. And my district manager cared less about any of my concerns.

    • As a manager you should be getting paid more go on glassdoor see what the company and competitors are paying learn to negoitiate your worth and don't settle. how do you know that's the average of the position did you do your research after your have to do it before.

  • I am so over this job! I was fired due to forgetting to clock out for one of my lunch breaks and there not being a manager on the sales floor when I stepped into the back office for a few minutes. I go into the store today to pick up my pay stub and low and behold, there was no manager on the sales floor. And once the manager did decide to come onto the floor, she wanted to start a problem with me and get into my mom's face. I didn't work there anymore, so me being the person that I am, I do not tolerate disrespect. She threatened to hit me in the face with the phone, want to fight my mother and myself. She was carrying on like a ratchet, no home training, b****h. I don't tolerate that, so I told her about herself and I hope that Love Culture goes bankrupt again.

    And FYI, this was at the Westfield Broward Mall location in FL.

  • Horrible company. They pay their employees cheap, but expect them to do much more than their competitors. Clothes are cheap, and they have no loyalty. It's a wonder they have closed the majority of the stores in southern California. They ran a horrible business.

  • The store at the St. Louis Galleria Mall is horrible. From the other comments and lack of reply thereto, maybe there is no point to mine. I will just go with my first mind, and not patronize any of your store anywhere, anymore. I need to let all my family and friends know of the lack of respect and total complete incumbency to customer service and the upholding of the Love Culture name, mission and brand.

  • I'm sick of the store manager in the Norfolk store I don't know why you all brought her back but she is very rude to customers and a employee I haven't seen the employee much which makes me a believe theres a problem because before she came back to the store I always go to that employee for help and a incident happen for believe there's more between the two I hope you can fix the situation but I don't like when people belittle somebody in front of customers that's very unprofessional or talk behind the employees back too another customer or with another manager in front of employees I will not shop if that continues poor customer service

  • Love culture is a dead end position. I been work there 8 months and within this time my store has lost 6 employees and now we are operating without a store manager or co- manager with 4 sales associates putting in their two weeks notice. Our DM refuses to premote within our store so none of the assistant managers can take any open positions and sales associates aren't allowed to move to manager . I'm really trying to hang in there because the job market isn't that great but I really need answers on why we can't premote within the company.

  • Providence Place Mall sucks. Its like they have a bunch of ghetto kids working with no respect or class. You can not find anyone whos working or tell them apart from whos shopping then you ask for help and they look at you like your speaking another language. The store manager and the DM have very nasty attitudes. Please replace!!!!! Better off shopping at Forever.

  • The store manager at westfield broward mall in plantation FL is rachet and distasteful. She is very nasty and unpleasant to her customers. I have contacted the corporate head quarters in regards to her rude behavior. I really hope love culture decides to replace her. She is defiantly bringing the company down. I believe she thinks that she owns the store itself; because when I asked for the DM's number she replied " this is my store, what is it you need?!" Disgusting!!!!!!! Make some changes soon, or you guys will lose lots of customers!

  • i shop at your store in woodbrige mall nj pretty often but today i had a terrible experience with the customer service provided by the manager i got a pair of pants in august which got ripped off the very first day i wore them i was out of the country on my vacation when i got back it was more than 22 days and the manager would not do anything for me she said ahe would have taken thme back if they were not ripped off but why would i bring it back if they were not ripped off after knowing the return policy and all and not only this she said she hear this kind of stuff all the time?? excuse me ?? she did not even know that theres a corporate number ?? like how could you be a manager when you dont even know the corporate or cusomer service number i asked her to call from the store she said you can only email them which is not true if you are not willing to help your customers i think you are not eligible for the manager position if your hands are tied up then why are you even there??

  • I visited your store on June 28, 2013 and I had a difficult time shopping due to the temperature in your store. The store located in the Westfield Broward Mall in Plantation, FL. It was so hot it made it very uncomfortable to shop. I went to your store with the intention of making purchases for my niece, but because of the extreme heat in the store we eventually left. There were many customers leaving the store due to the heat. The air conditioning is not working in your store and you are losing customers because of that. I was in that same store last month and the air conditioning wasn't working. I look forward to returning to your store when the system is fixed. Sincerely, Heated and Unwilling to Purchase

    • I am writing because I am very disappointed in your return policy. Every store allows you to return items in a grace period (which is understandable) with your full refund but your store does not. Here is my issue; I asked the sales associate behind the counter what the return policy was because I was not in love with the item I was purchasing. She told me that you cannot return items that are on sale and I had 22 days for a return or exchange. Knowing that this was not a sale item, I specifically stressed to the gal that I am not in love with this dress so I probably will be back to return it but since I can RETURN it I will get it for now.

      Come to find out, I can ONLY get an in store credit or select a different purchase. I would have NEVER made my purchase if that were the case, hence the reason why I asked the gal. You really should consider on changing your policy and being more customer friendly. I love shopping here but this is making me think otherwise. Big disappointment!

  • {"email":"Email address invalid","url":"Website address invalid","required":"Required field missing"}