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Marriott Corporate Office Headquarters

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Marriott Corporate Office Headquarters
Marriott International, Inc.
10400 Fernwood Road
Bethesda, MD 20817 USA
Corporate Phone Number: 1-301-380-3000
Fax: 1-301-380-3967
Email: Online Only
Customer Service Number: 1-800-721-7033
Marriott Hotel Reservations: 1-888-236-2427

25 replies on “Marriott Corporate Office Headquarters”

Element Tampa Midtown – Tampa, FL,
I am a Veteran in a wheelchair, I have stayed at many of your hotels but this was the worst for being in a wheelchair.
Who ever designed your room placement needs to be in a wheelchair and have some common sense. Or learn ADA rules???
I get off of the elevator and push down the hall turn right then left and push to the farthest room at the end of a very very long carpeted hallway. Can you please tell me why you put the wheelchair room this far from the elevator???? This is a very dangerous fire hazard as well??The door going into the room does not meet ADA rules either 3lbs opening. That door was very hard to open from a wheelchair. Very Heavy no assist on the door?
The water in the shower is too hot for someone that is paralyzed with no feeling. The water was so hot good thing I'm very careful after 40 years in a chair to feel the water. It would have burnt my feet very bad.
I would like a call from you to explain why I am so upset. The room was nice but the bed was not at the proper height either.
I just cannot believe no one has complained about this before or if they did nothing has been done.
Please give me a call at 386-801-6969 you will probably have to leave a message due to your not in my phone. Please leave your # and I will call you back.
I would like to come back and have someone get in the elevator and push to that room to see if they could do it.???
Signed one Very upset and sore shoulders customer.

During the past 24 months We have had nothing but issues while staying at a Marriott Resorts. Wrong bills with dinners being charged to us, rude front desk staff, M club serving high cal junk food. As titanium member reservations staff are unwilling to assist. Instead, I was told to call the hotel direct from the United States. When dealing with Marriott staff and properties. I expect better when someone is expecting a tip. I feel like management refuses to address customer issues and resolve.

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