Reach Out To Mortenson Family Dental Corporate Office – Review and Complaints 

I felt dismissed because I could not afford 900 dollars out of pocket. Had many X-rays for new patient visits. I was then told I needed a deep cleaning which my dental only pays 20% leaving me with almost 900 dollars out of pocket plus 150 deductible. When I said I could not afford that and asked that the Dr please fill my numerous cavities and do the 2x’s per year regular cleaning I was told the doctor would be informed and I would get a call back as he was not available at that time. I did not receive a phone call so called back today to ask to pick up my x-rays so I can go elsewhere. I was informed now that the office is closed for 5 days. This is unacceptable. I was not called for the fee info until an hour before my appt to let me know the fee I would owe. I felt like once I said I could not pay 900 out of pocket I was just dismissed as a patient. Independence Ky office 41051