MyPillow Corporate Office Headquarters

MyPillow Corporate Office Headquarters

Address:

920 6th St W

Carver, MN 55315 USA

Corporate Phone Number: 1-952-442-6199

Customer Service Number: 1-800-308-1299

Email: customerservice@mypillow.com

Sales: 1-855-974-5569

  • My husband and I love our my pillows.. they are wonderful. Bought as Christmas gifts for my son and his wife. I love your Giza sheets You were so wonderful in exchanging my set because of my error in using a hot dryer. I will continue to buy your products. eyeing your mattress topper and also those slippers! Happy customer here

  • As a gift I was given (4) king size pillows and I just had to drop a line and say that they are the most comfortable pillows I have ever had. Just the perfect density, that provides the best support. Looking forward to trying other products as well. Love the fact that these are Made in the USA as well.

  • our bed was not the best, so we we got the topper. ca. king, its nice but still could not help a bad bed. called to return it, you have to pay shipping get return, normal. they said give it to a non profit org. and they refund all but the $20. for shipping. great idea i did it and got my credit from them, you call and get a return number. simple, we have their pillows and work great, they get your shirt size to know the pillow thickness, do not need a PHD to figure this out. thank you

  • Company is a scam..Purchased top of the line pillow..which had
    "NO" support. Total garbage, Company only refunded 50% of item cost. Advertised 60 day total money back guarantee is a fraud.

  • These are the worst excuse for pillows that I have ever seen. Bought 2 king size side sleeper pillow and they feel like mush. Contacted the company to return and was told that they are not the one to authorize returns. Sent the response again and have not heard anything. If you have not bought from this company, DON'T. They are a total sham.

  • I signed on to this site to look for ordering info to buy another 3 pillows (they are awesome!), but OMG! You bunch of whiner cry babies….quit your complaining and get a life! Are your lives that boring that you have to write complaints and insults to a pillow manufacturer? We all read each of these posted complaints and got a huge laugh! Wow!

  • I called several times and got no answer so I emailed about 6 times and they kept blowing me off.in spent 70.00
    Fora body pillow that was over filled so bad that my back and neck would not line up.I will file a complaint with there local attorney general.

  • My Pillow is a scam. They never stop the 2 for 1 and push the sale as urgent. How do I know this? I worked for years for this company and the sale never stopped. The company is also big on nepotism hurting employees that are excellent. I have watched this occur several times. Family is always considered over anyone who has experience. The people running the company are mostly family with no degrees. If you stand up for yourself, they make up lies to make you quit. You can't even fight them because they are telling their family lies and who are you going to believe? Family or coworkers?

  • I fell for their 2-4-1 scam as well. One of the pillows they sent me was a used pillow — it had someone's name written on it. In addition to the name, the binding on the used pillow was different from the other pillow and the package was larger. When I called "customer service" (yes, that is a joke as well) and finally spoke to a supervisor 45 minutes later I was told that I was mistaken that they throw away returned merchandise as they are required to by law. I sent pictures of the used pillow and they immediately refunded my money. The Minnesota office of the Attorney General is going to hear of this as well.

  • I have had so much trouble dealing with my order of my pillow. I have not had a delivery yet. They told me that they had the wrong email address….what does that have to do with having the correct shipping address? I have encountered rudeness from 2 representatives and have had no luck talking to a supervisor. This is NOT the company that is represented in all those homey, pleasant ads. I feel deceived.

  • Karen who is your over night Customer Service person is far from "Customer Service" . I think her mission is to turn away anyone who is calling to return, exchange, or even ask a question. She does not live up to the initial announcement from the Michael, the CEO, talking about who great his customer service is. If she is an example of your Customer Service then you need to be shut down.

  • Hi, I was watching the shopping channel the other day and the my pillow king firm was 59.99. Amazon has it for 54.99. and now you are advertising on the radio and on your web site that it is 2 for 1 pricing, however all you have done is double the price on the website and call it 2 for 1. $109….this is a total sham….if it was a true two for one deal, it would be two pillows for 49.99 for the queen or 59.99 for the king. Very disappointed and will be spreading the word about your scam.

    • You can start a class action on this company just like the class action on Burger King buy 1 get one free. The individual was 299. 2nd free cost 1.03 so the total bill for buy 1 get one free is 4.02 course have allowed LA suit fir misleading g advertisement. My Pillow is doing the same thing. Take photos of all ads and sue there Northern asses.

  • i have tried repeatedly to reach the shipping receiving dept. to obtain an rma number to return pillows that i am not satisfied with. i realize you may be quite busy but i see the order dept. is ALWAYS available.
    This is pretty poor customer service and may cost you new customers. i certainly wouldn't recommend your product to my friends for this reason.

  • I unfortunately called your advertised phone number to take advantage of the "BOGO" offer. I can't believe that you don't tell your customers why you ask for their "T Shirt Size". Any normal person would assume that you are sending out complimentary tee-shirts for advertisement purposes when they ask for your size. I naturally thought that having two masters that I wouldn't be caught dead in a tee shirt advertising My Pillow So, I thought I would give the tee shirt size of a impoverished relative so that I could put them to good use. Never in my wildenst dreams did I think that you ask this for measurement purposes. I am a slight woman and received a pillow that a giant would use. It was so hard that my neck is still hurt from this produce.
    . When I called your phone number to order, I had a lovely young lady who couldn't be nicer. The reason why I am emailing you is because I am going to take you to court over this!

    • Your arrogance must have gotten in the way of your common sense. It does not matter how many degrees you have if your ego is too big to see the obvious.

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