How To Contact Ohio Edison Corporate Office Headquarters
76 South Main Street
Akron, Ohio 44308-1890 USA
Corporate Phone Number: 1-330-761-7837
Fax Number: N/A
TTY/TTD: Call Ohio Relay Services
Customer Service Number: 1-800-633-4766
I called in to get help. Ohio Edison was running two bills on the same account. I got a person name Kathy, she started out ok, but then you can hear the frustration in her voice. The Customer has to listen to that, if she was my employee and I was walking past her desk I would have terminated her on the spot. She tells me that no one shut down the temporary service but yet, I received the new bill for the permanent service. Some read my meter and the numbers do not match and my yard is pure mud and there are cameras on the house, and I am still wrong. No way to tell me how there were going to fix the bill. I asked for a supervisor it has been 18 minutes and I am still on hold.