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  • Optimum Corporate Office Headquarters HQ

Optimum Corporate Office Headquarters HQ

How to Contact Optimum Corporate Office Headquarters HQ

Altice USA, Inc.

Official Corporate Address:

1 Court Square West
Long Island City, NY 11101 USA

Contact Optimum Phone Numbers and Websites:

Corporate Phone Telephone Number: 1-516-803-2300
Customer Care and Support Phone Number: 1-877-794-2724
Jobs: Online Job Listings
Email Help & Chat: Contact Page
Website: Optimum.com
Corporate Stock Symbol: ATUS
Reviews and Complaints: See Below or Click Comments Link

Optimum Company Bio:

Optimum’s parent company is Altice. Cablevision and Suddenlink are now Optimum.

Optimum’s main competitors are Xfinity, Spectrum, Cox, Wow!, Mediacom, AT&T, DirecTV, Dish, Breezline, and Sparklight, and Astound.

CorporateOfficeHeadquarters.com is not associated with Optimum or Altice. This Website is for informational and review purposes only.

 
  • As a long time customer of Suddenlink for not only my personal account but also my business account I can say I have never received this poor of service!!! As a local business owner I count on my service (internet & phones) to work properly. For the last two days our phones have been down and all Suddenlink can tell me is that it was a known issue yesterday and that everything should be working today. When I notified them our system is still down today all they could say is we will look into it. Everytime I call to get a status update I sit on hold for anywhere from 35 min to 45 min. Not sure if Sales is Suddenlinks number 1 priority but it seems to me keeping your current customers happy with there service working properly would be your number 1 goal…..

     
  • I've been going to Garage/Yard sales and Thrift Stores lately, finding Suddenlink Equipment (DVR, Modem & Set-Top Box) for sale. One time before I had purchased a DVR from a thrift store and tried to use it (unaware that it was the property of Suddenlink) the equipment worked for a brief peirid then stopped working. I called Suddenlink as to why it was disabled and found that it was Suddenlink's Equipment. They informed me that the equipment was missing and being charged to another customer for failure to return the equipment. I inquired about the reimbursement of my purchase expense (I had a receipt) and they denied any reimbursement for the equipment to be returned. I've been seeing many of Suddenlink's equipment at local garage/yard sales and thrift store, I feel reluctant to purchase this equipment to return to Suddenlink, because they will not reward you for your deed of recovering their equipment. I'm recently in contact with the Suddenlink Legal Department in discussion of this event. Where does it pay to do the right thing if they will not at least reimburse your expense to recover lost equipment? Regardless of your fuel expense and personal time invested. Phone Number is (314)315-9400.

     
    • Just FYI, if you do purchase any Suddenlink equipment, be aware that all their equipment is traceable due to the digital addressing signature of the equipment, so if you try to use it illegally, they will know you have their equipment. It makes you wonder why the people (original holders of rental agreement) don't return the equipment and save their credit from being ruined?

       
    • ive got a problem like that but i can prove the call center in texes is bogus and they dont know how to use computers and i can almost prove imbezalment im in the middle of the bbb and wrting a letter to the attorny general

       
  • I contact the local office today to find out the telephone number for the HR department just to ask questions referencing their employment and thecompany itself. I was given another number to the corporate office where the person that answered the phone was just a receptionist. I asked her for the HR number and she stated that she could not give me that information as if I was calling to report something on her and don't even know her. I just wanted to get more information about the company. WOW, now do I really want to work for this company…Makes me wonder…..

     
  • I don't see how Suddenlink is getting away with the way they treat their customer base . Their selling and billing practices are highly suspicious and very soon people will join for a class action lawsuits . Every single mistake made on your bill is conveniently in their favor . They totally disregard their customer complaints without any resolution or satisfaction . The supervisors are arrogant and make the issue even worse . They will Bait you in with false 65 dollar advertisement only to harrass you within a month to tell you that your bill was due two weeks ago for the amount of 128 Dollars . I never seen any company have to run so many ads for services while all along all they have to do is to treat their current customer with integrity and Value their business.

     
    • Where do I sign up for the lawsuit? I moved my service to another location and was charged at the old location for 7 more days. They told me I had service and I did not. I turned the equipment in the day after my service was disconnected. They also conveniently increased the cost of my service with the service at the new location with no advance notice. But according to the 'customer service' woman I spoke to she said I was notified in the same billing period that the increase came in. What kind of 'advance' notice is that!? They need to be reported to the FCC

       
  • I NEED TO GET AN UNDERSTANDING W/ Y'ALL BILLING. THIS ISN'T THE FIRST INCIDENT THAT'S HAPPENING. PPL ARE GETTING CHARGED FOR SOMETHING THEY HAVEN'T ASK FOR ON THEIR BILLS. LIKE CHARGING EXTRA MONEY THRU THE CUSTOMERS ACCOUNT & YOU'RE NOT REQUESTING ANY EXTRA SERVICES TOWARDS YOUR BILL. SO, I WANTS TO RESOLVE THIS ISSUE IMMEDIATELY B/C I DON'T HAVE EXTRA MONEY FOR CHARITY W/ SUDDENLINK IS STEADY INCREASING IN MONEY(GETTING EXPENSIVE FOR THIS SERVICE) YES, CUSTOMERS SERVICE HAD REMOVED IT REPEATEDLY & THIS BEGIN TO BE AN PROBLEM W/ YOUR BILLING DEPARTMENT!

     
  • Suddenlinks Corporate office phone number that is on a bunch of websites as 1-314-315-9500 is wrong. It is misinformation put out there by suddenlink so no one can call the corporate office lol. The real corporate office phone number is 1-314-315-9400. Everybody should make a note of this phone number for future issues and problems.

     
    • I can't get anyone to even answer the 314-315-9400 number. That is the number registered with the FCC too. I called it three times on Friday and each time let it ring until the phone company timed the calls out. Locally Suddenlink call center agents won't even let you speak with a manager, on orders from management in Parkersburg, WV

       
    • They are hopelessly deceptive and unwilling to respond to calls, chat or emails. I filed a formal complaint with the FCC and the Better Business Bureau. Their services are HORRIBLE.

       
    • I have never been so disrespected by a company. I contacted suddenlink to disconnect our service as we are moving to an area that is not serviced by suddenlink. The girl who took my phone call, Bailey- stated she would be unable to cancel our services due to some code I don't know. I offered ss#'s, DL #'s any other verification. Bailey stated she would not disconnect without the code. the code I have is apparently not the code they have. When I asked to speak with supervisor she refused. When I pushed the issue, she stated her supervisor Rodney refused to speak with me. The service with Suddenlink has been atrocious since we started the services a few years ago, multiple and daily outages and their equipment resets itself hourly, but as the options are few in our small town, you are stuck. At this point I have not been able to disconnect my service. I am flabbergasted at the verbal abuse and complete disdain the company has for its customers. Rodney the supervisor refused to speak with me. Who does that to their customers. I am disgusted and frankly upset. So I guess they just get to keep billing me forever?????

       
    • This is 2020 and Suddenlink should be banned from doing business by the FTC and Department of Justice. THEY STILL SUCK!!!!! HOW DO YOU PEOPLE SLEEP AT NIGHT KNOWING HOW BADLY YOUR CUSTOMER SERVICE IS??

       
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