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  • Orchard Supply Corporate Office Headquarters

Orchard Supply Corporate Office Headquarters

How To Contact Orchard Supply Corporate Office Headquarters HQ

Orchard Supply Hardware Stores Corp.

Official Corporate Address:

6450 Via Del Oro
San Jose, California 95119 USA

Phone Numbers and Contact Information:

Corporate Phone Number: 1-408-281-3500
Fax Number: 1-408-629-7174
Orchard Supply Credit Card: 1-800-304-8710
Customer Care Phone Number: 1-888-746-7674

Orchard Supply Company Bio:

Orchard Supply’s competitors and alternatives include Home Depot, Lowes, Menards, Ace Hardware, Do it Best, and True Value.

CorporateOfficeHeadquarters.com is not associated with Orchard Supply. This website is for informational and review purposes only.

 

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  1. Where do I begin,let me start day one after orientation 02/2017.
    Starting off with promoting and marketing,which was poorly done. Management didn't know their staff or background. Everyone who has worked in retail such as Osh and HD understands Garden and Nursery carry the store,however Culver City has huge markdowns in the nursery but not enough attention has been given by management.
    The care of plants aren't consistent, the placement of plants is outrageous,plants that need full sun consistently get placed in the shade resulting in dead or wilted plants.
    Terrible Moral with employees.

     
  2. Unfortunately I do have some negative feed back for the OSH located in Salinas, CA. It's too bad that corporate does nothing on improving customer service from the MANAGER to the the associates on the sale floor. Female manager is very unprofessional with her associates on the sale floor. I've seen where she snaps at them & talks down to them too. Confuse why corporate allows that. Male manager is no where to be found when you request to speak with him. I've requested his present on 3 different occasions & response I received from the associate is that he is on a call. What a easy way to get out of doing your job. This must be the great customer service that everyone is talking about. Last, it's sad to see also how corporate allows the hardware supervisor to speak down to an CUSTOMER who does not speak English & assumes that they do not know what the supervisor is saying. WOW another great service CORPORATE allows at this location.

     
  3. Common sense customer service. While standing I line at a check stand a clerk came to me and said we will be closing this stand as he I going on a break and you will have to got to #1 or #2 of which there were 5 or six customers in line already but I chose #2. While standing in line I noticed that the original check stand was still open and taking new customers. Then they opened another check stand and started taking new customers. Other stores have the new checker go to an existing line and ask the first person to come to the newly opened check stand. Not hard to figure out who should be waited on first. I have tried to stay loyal to OSH since in opened in Capitola CA many years ago, but I guess now it is time to try Home Depot.

     
  4. I recently had a terrific experience at your Fort Lauderdale, Fl store. I purchased a patio set and the staff was very helpful and courteous. The set I wanted was not in stock but I was able to purchase the floor model. I wanted to get delivery before a certain hour as I had an appointment. Within an hour of my purchase the patio set was delivered to my door! Amazing. I cannot thank the staff at the Fort Lauderdale location enough for all they did for me. I had a great experience and appreciate all they did for me. I am sold on Orchard. Terrific store and staff.Thanks for all your help.

     
  5. POOR SERVICE

    I lived in Sebastopol, CA for 17 years.

    The local ACE hardware – abut two acres in area always had what I was looking for or offered to get it – pickup in a couple of days.

    Your La Brea store almost a block long – last fore times I looked for something – don’t carry it and NO OFFER TO ORDER IT.

    Why a store many times as large doesn’t carry my request or order it????

     
  6. Today a store manager text my personal phone with job accusations of getting me fired and of theft.
    While he's clocked in @ store #500, Matts accusations of theft and threatening management skills are a Zero, now the Manager David review to take action on this matter. I find this very UN professional and UN becoming a manager and assistant manager.

     
  7. Today a store manager text my personal phone with job accusations of getting me fired and of theft.
    While he's clocked in @ store #500, Matts accusations of theft and threatening management skills are a Zero, now the Manager David review to take action on this matter. I find this very UN professional and UN becoming a manager and assistant manager.

     
  8. I have to echo the comment above regarding a discount to our Veterans. All the pennies add up to the dollars. Where were you during the Vietnam War? Warm and fuzzy in your home? My husband was in the trenches under despicable conditions and I am just thankful he came home without any injuries. Home Depot and Lowes offer a 10% discount to all Vets. They will get ALL of our purchases from this day forward. All of our Vets deserve some consideration. Want a wake-up call? Go and visit a Vet at Walter Reed Hospital.

     
  9. sorry to hear that orchard supply decided to stop honoring our veterans by discontinuing its veterans discount.
    I will take my business to Lowes and Home Depot, they honor our veterans.

     
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Corporate Office Headquarters
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