How to Contact Philadelphia Sports Clubs Corporate Office Headquarters
Town Sports International Holdings, Inc.
5 Penn Plaza -4th Floor
New York, NY 10001 USA
Corporate Phone Number: 1-212-246-6700
Fax Number: n/a
Customer Service Number: 1-212-246-6700
After at least 8 times the Philadelphia (Market Street) didn't open on time I decided to look for the corporate website and complain, then I found this. I had to leave this morning after waiting outside in the cold for 45 minutes, they should open at 5:30am, I left at 6:15am. Again, this is probably the 8th time this has happened and the manager doesn't care. Also, they keep select equipment available only for trainers locked up but on display – what kind of gym is this???
Just filed a complaint with the city of Philadelphia; included pictures.
Utterly disgusting and inexcusable for the amount of revenue this club takes in.
Your mismanagement and dirty conditions at your Philadelphia, Center City (Rodin location) are reprehensible. Tired of talking to your "manager." Considering reporting to Philadelphia Board of Health.
You definitely should. I feel like nobody in any of the clubs in philadelphia care anymore. The GM at old city is a joke.
Its a shame you thought marketing your Health club with Member services sales reps in your health clubs would be smart.