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On 3-19-2021, I called Pizza Hut In Lithia Springs,Ga and ordered for delivery. The pizza was good and delivery was quick, But, the unauthorized charges appearing on my card statement has me totally PISSED OFF!!!!!!
As of now I will no longer order from Pizza Hut, and I will be filing a charges with the Douglas County Ga. Sherriff's Dept. against Pizza Hut and the employee when she is identified and arrested for Fraud and identy theft. I will not stop pursuing this matter until she is in jail, and I have been compensated for the hassle of having to have my account frozen and having to wait on new cards to be issued.
The charges appeared on my statement as IDT Boss INT CALLING 800-676-8312, which is for prepaid minutes for international phone calls.

We live in Idaho. We ordered our pizza at 6:20 pm. We were told it would arrive in 1 hour. Well, 1 hour and 45 minutes later our cold pizza arrived. The pizza was not what we ordered and no side of tomatoes, that we ordered and paid for. When we called the pizza Hut back, the person on the phone said he was the manager. He had an attitude and only complained about being short staffed. He would not let my husband say much. Finally my husband told him that we were going to call corporate, and he said, "Good. Tell them we are short staffed too." Then he hung up on my husband. An apology and good attitude goes a long way. A call to say your pizza is running late would be helpful too, and betting what you pay for is the law!! We live in Idaho, and the Pizza Hut is on Caldwell, Blvd. Do not go there!!

A couple of weeks ago we ordered a 2 large pizza for a game watching night…..they were very poor quality. I contacted pizza hut and received two free pizzas. Last night we cashed in our coupons for two more pizza for a basketball night. We picked up the pizzas at the Overland Park, Ks carry out Quivera & College and the young man named JAKE was super kind and made sure that our pizza was the best. I want to thank Pizza Hut and Jake for the kind service. Please give Jake a pat on the back.

Hello — At 4:24 pm on 11/17/2018, I walked into the Pizza Hut on 3610 Springhurst Blvd, Louisville Kentucky. I believe the store number is 014321. My receipt number is 0051. I walked out of that store without my food even though I had paid for it and I refuse to go back into that store ever again.

When I walked into the store, I asked for a menu. On the menu, the smallest pizza was a medium pizza. I asked if they had anything smaller than that and I was told they had a personal pan pizza.

At that point, a man (I am assuming it was the manager) said to me, "You can get the personal pan pizza with breadsticks and a drink for something like $8.99 (I do not remember the price). I said, "No, I do not want the breadsticks or drink" and at that point, the manager walked away.

The girl behind the counter than took my order. It was for a personal pan veggie pizza without tomatoes and 6 traditional wings. She wrung up my order and it came to $15.35. I paid with my debit card.

After I paid, I said, "I forgot to ask if you had any specials going on."

The girl said to me, "We have are $5.00 deals by request only."

I said, "What is that?"

She said, "It is a medium pizza for $5.00, bone-out wings for $5.00."

I said, "You mean I could have gotten a larger pizza for only $5.00 and wings for $5.00?" "Don't you tell your customers about this special before hand?"

She said, "It is by request only."

And I again said, "You don't tell your customers about this before hand?"

At that point, she handed me my receipt and left the register area to go back to the kitchen area. As she walked in back there, she said, "That customer up front is having an attitude and if you don't to something about it, I am going to leave."

Now, I can hear her and I can see her and at this point, I probably did cop an attitude. I said loudly, "I do not have an attitude. I only asked a question." I had to repeat myself two more times before the manager finally came to the front.

I explained to him that all I did was ask a question. I was not requesting a refund or to have my order re-done. I was only asking whether or not they let their customers know about the specials they have going on before the customer orders. I could tell the manager really didn't care and I was now becoming hot under the collar. So, I said, "I will wait for my order outside."

I went outside to wait and after a few minutes, I decided to go back inside to sit down to wait. As I walked in, the manager and the girl who accused me of having an attitude were talking about what happened and making fun of me. At this point, I had had enough. I walked out the front door without saying a word and without my food. That store owes me $15.35. I refuse to go back to that store ever again.

When I got home, I called that store to ask for the number to the regional office. They gave me 502-339-9339. I called that number and tried to leave a message, like 3 times. The recording wasn't very long and by the third try, I was beyond angry.

I got on line and found a number to call. I called the 800-948-8488 number and talked to Kevin. Kevin took the time to listen to me and to reassure me that my experience was not acceptable. He said that the management and employees of Pizza Hut should never make fun of or talk badly about their customers. Kevin took down my name and number and my email address. He said he put a ticket in for the regional manager. He said that I should be hearing from the regional manager within the next 3 business days. I hope someone gets a hold of me soon.

PLEASE TAKE OFF THE AIR THAT STUPID COMMERCIAL, WITH THE SCREAMING BLACK KID!!!!!!!! I AM OFFENDED BY THIS COMMERCIAL, AND I DO NOT WATCH THE NATIONAL FELONY LEAGUE!!!!!! I enjoy Pizza Hut Food products, but I WILL NOT ORDER ANYMORE, IF PIZZA HUT CONTINUES TO SPONSOR THAT CRIMINAL LEAGUE!!!!