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  • Regions Bank Corporate Office Headquarters

Regions Bank Corporate Office Headquarters

How To Contact Regions Bank Corporate Office Headquarters HQ

Regions Financial Corporation
Official Address:
1900 Fifth Avenue North
Birmingham, AL 35203 USA
Corporate Phone Number: 1-800-743-4667
Fax Number: 1-334-832-8419
Contact Number for Support and Help: 1-800-734-4667
Online Banking Tech Support: 1-800-472-2265

Regions Financial Corporation, headquartered in Birmingham, Alabama, is a banking company that provides retail and commercial banking services. The company was founded in 1971 as the First Alabama Bancshares, Inc. and changed its name to Regions Financial Corporation in 1985. Regions serves customers in 16 states across the Southeast, Midwest, and Texas.

 
  • I call customer service they told me that I was in line charges get charged if I make a payment for $20..and guess what I still got charged for overdraft fee after out of the 5 $20 then..that's not cool..I was told to make a payment before 8 o'clock tonight and I won't get charged overdraft fee..and I was still charged

     
  • been with regions for three years now . great bank at first as I do not like hassles but for the last year on the first of every month when I go to my local branch to collect my military retirement check and deposit it in my account . there is always some hassle they can't do this or that for me. I always get about a thousand dollars back in cash and because I carry that in my wallet for expenses through the month I ask for all back in one hundred dollar bills so it will all fit. and every month they tell me they don't have that much in hundreds ? not the case turn out the tellers are just to lazy to go back and get it from the vault. but like I said just always some issue. this month they said I had to remove my hat new policy. I asked if this was some new federal or state law that passed that I was unaware of . no just new policy. so I said so what if I don't? you not going to allow my transactions. no but had to speak with the manager . after a brief conversation where i was told "why dont you just use the drive through if you dont want to remove your hat", now i would love to be able to use your drive through but i does not accomidate my vehicle ,so he said he would allow it this time. well if you have the power to disreguard the poicy this time why bother me anytime. his explaination was they had been robbed by a man wearing a hat . and that the tellers where fearful of hats? Now I dont mind listening to the tellers complain about there job like the types of shoes they have to wear instead of sneaker which would be more comfortable for them or there personal questions about where i get so much money and why do i get small amount checks through out the month. or why another teller does not do her job like she supposed to that it just makes her job more difficult. just not very perfessional in this branch until you dont want to comply with there request. every month for yrs i go this branch and conduct my transaction on the 1st of the month . and every month it is exactly the same. i told her that was my military account and you have conducted the transaction every month for years with no concerns? the teller also made the transaction as difficult as possible by her demeaner and aditional questions that i had never been asked before today. i asked her if she was upset or something and why she was being so difficiult. she said she was just doing her job .i also could not find her name tag anywere. i asked if you are doing your job then your saying the other tellers have not done there job in the past?with all these new question, with that i got a dirty look . and just wanted to get done and out of there.

    Now as to the hat policy due to the robbery, as your mananger told me that if the robber was desribed as a man with a hat and i had a hat on then i could windup walking out of the bank and be held at gun point as a case of mistaken identity ? really? and that the branch had been robbed by a man in a hat and the tellers where fearful of hats now and had i ever been robbed at gun point ? as to inqurie if i coulds understand there fear . I said yes and worse and left it at that. i served in or military in war time I know fear. the top of my head is misshapen due to a bullet and by wearing my hat that says retired army i dont have to deal with people stairing . nor should i have to be harrased to remove my hat in your bank in my country and be shamed in public by doing so at your request!

    I appericiate your help in this matter as i will not remove my hat in your bank. and as far as members of the VFW and DAV as well as friend and family i have talked this to, agree it is ridiculus and over reaching . whats next . Will the next robber be wearing long sleaves, conceling a weapon, will you then require us to roll up our sleaves or just wear short sleave to bank with you? Sun glasses i completely agree.

     
  • Last week tried to access the safe deposit box of the decedent.
    Florida statues clearing state you may check for the Will.
    The decedent son who is mentally challenged, was told to prove he is the son, even though he is listed on one of the accounts as the son
    Told to get a birth certificate for the son, which is in safe deposit box.
    Had to pay $$ to get certificate.
    Regions was rude, uncaring and I am pulling out all my accounts, plus our office will never reccomend them

     
  • Someone need to investigate the Regent Bank, Marrietta Hwy,Canton, Georgia. The assistant manager by the name of Beverly has a very poor customer service attitude. Instead of helping the customer, she tells them to write Head Quarter. My mother banked their for 20 years and is thinking of moving her account.

     
    • ditto…so does a Hattiesburg, Ms. woman officer who is overly friendly with my husband who has a large bank account and she takes hour to gossip and go into detail conversation to point of privacy and intimacy in private office when another in the bank should be doing the transaction but she wants control of the wealthy men. She gossips about bank business and local businessbeing too involved with personal communication and is not attending professionally…..has to act like so glad to see such person and hug….

       
  • My mother went into her long time Regent Bank, on Marrietta Hwy, in Canton, Georgia, two weeks ago and made a deposit (cash). The young lady took her deposit and did not recorded it. My mother asked her for the balance on checking and savings account. The young lady wrote the information on a bank sheet of paper and handed it to her. My mother returned back to the bank today to check on her account because of discrepancies in her accounts. The assistant called the young lady to question her about what transpired and she denied everything. My mother questioned the young lady about what happened to her deposit and she denied it. The supervisor was not very helpful at all. She told my mother to go home and find her statements. My mother is 76 years old. She has ailments that leaves her very tired. I was very upset to hear the frustration in her voice. It was as if no one cared. I told her to report it to the police department if nothing further is done.

     
    • I can assure you nothing is going to be done. No telling where the deposit she tried to post to her account even went. That being said this bank is a money hungry beast that never gets satisfied. Go to the police immediately! Take action. Far too many people like myself and your poor mother are taken advantage of and being completely screwed on a daily basis. If no one stands up and takes action against these legal theives, then they will happily continue to absorb the money in every way possible. With no regard for community, people, or decentcy to our fellow man, and woman. I am in my branch rite now trying to get my paycheck, there is no reason why they are withholding my funds, yet they continue to tell me I must wait 48 hours to be able to withdraw my money. When asked why is this happening they just shrugged their shoulders and could care less that my family needs food, and Money that I have worked hard for to survive. I live paycheck to paycheck, and I don't even have enough gas to even get home! They know this since I was very polite in expressing my concern. However they could absolutely care less! It's boggling my mind. And believe me I will make it my higher priority to be sure this and your horrific experience I. These banks is known by all I know and everyone else I can reach to tell about it. I urge you and anyone who has been wronged by them to express these problems and concerns to all who will listen. They seem to think they do not have any consequences for these things they allow to take place. It makes me physically ill that they just do anything they please and take from anyone they want vwho can not do much more than what I'm doing now about it. I'm so sorry that happened to you. But take a stand! If we don't no one will. Then they get to keep stealing Money from good hard working Americans for no other reason than greed! It's evil. And it's going on as I write this to many people across the nation. Believe me when I say I will not stand for it! And neither should anyone else that falls victim to these thugs in dress clothes. Thank you. And good luck! Power to the people.

       
  • My account was at a zero balance, which froze the account for 48 hours. My paycheck was auto drafted into the account (within 12hrs of the zero balance) and no one would unfreeze the account. So I am with no gas, food or meds for this whole week-end. As soon as I get my money on Monday, I will close the account and run from this heartless company!

     
    • good luck closing your account. I've been trying for 5weeks. They will have a "soft closing' for 3-9-6 months, depending on what part of thier sentence they are in. worst customer service ever!

       
  • The local regions bank is just terrible I was charged $236 in overdraft fees for 7 $0.99 charges that posted on the day before my direct deposit hit my account. Convenient for them. When I went to dispute the charges I received my help so for $7 I was charged $236

     
  • Regions bank is very dishonest company the fees are ridiculous and should be against the law.they are just as bad as the guy snatching purses or stealing cars I would not recommend regions to anyone I would urge you don't do business with these people.the way they treat customers makes me sick.

     
    • regions lady officer is too friendly with hubby and has intimate greetings….talks about things not related to business, takes 2 hrs to do a transaction that would take 20 minutes….goes to help him even tho another could do so. but not so devoted to any other who does not have his amt of deposits with them….it is disgusting to see personal and private discussions between them and totally lack of business professionalism……..I will tell all wives with husbands with wealth to go to a bank with men or women who can be business and not gossip for attention……..

       
  • I HAVE BEEN ASKING FOR HELP FOR 2 MONTHS FROM CUSTOMER SERVICE WITH NO ONE WANTING TO HELP ME…I HAVE BEEN WAITING FOR OVER 2 MONTHS FOR A FRAUD AFFADAVIT FOR THE FOLLOWING FRADULENT CHARGES

    05/29/2012 FEE OTHER BANK ATM WITHDRAWAL FEE $5.00 $11.93
    05/29/2012 FEE OTHER BANK ATM WITHDRAWAL FEE $5.00 $16.93
    05/25/2012 ATM DEBIT HSBC BANK PLC SMETHWICK HIG $15.73 $21.93
    05/25/2012 ATM DEBIT HSBC BANK PLC SMETHWICK HIG $31.45 $37.66
    05/25/2012 FEE OTHER BANK ATM WITHDRAWAL FEE $5.00 $69.11
    05/25/2012 FEE OTHER BANK ATM WITHDRAWAL FEE $5.00 $74.11
    05/25/2012 FEE OTHER BANK ATM WITHDRAWAL FEE $5.00 $79.11
    05/25/2012 FEE OTHER BANK ATM WITHDRAWAL FEE $5.00 $84.11
    05/25/2012 FEE OTHER BANK ATM WITHDRAWAL FEE $5.00 $89.11
    05/24/2012 ATM DEBIT 20-93-15 06 OLDBURY $473.13 $94.11
    05/24/2012 FEE OTHER BANK ATM WITHDRAWAL FEE $5.00 $567.24
    05/23/2012 ATM DEBIT LC26Z31 BHAM EDGBASTO $475.44 $572.24
    05/23/2012 FEE OTHER BANK ATM WITHDRAWAL FEE $5.00 $1,047.68
    05/22/2012 ATM DEBIT TE38126 TESCO BEARW R $475.23 $1,052.68
    05/22/2012 FEE OTHER BANK ATM WITHDRAWAL FEE $5.00 $1,527.91
    05/21/2012 ATM DEBIT ALBS1055 HARBORNE $158.37 $1,532.91
    05/21/2012 ATM DEBIT ALBS1055 HARBORNE $316.74 $1,691.28
    05/21/2012 FEE OTHER BANK ATM WITHDRAWAL FEE $5.00 $2,008.02
    05/21/2012 FEE OTHER BANK ATM WITHDRAWAL FEE $5.00 $2,013.02

    PLEASE HELP OR HAVE SOMEONE EMAIL WHO CAN.

    I AM IN MEXICO…BROKE….AND TRYING TO GET HOME…AND NO ONE IN ALABAMA SEEMS TO WANT TO HELP….

     
    • I am sure you get letters like this all the time but I truly hope you read this one. My daughter, Dena Marie Head, has worked for Regions West Memphis, AR for seven years. Today she was abruptly fired for poor customer service due to an incident on Sept 26,2012. She was at the drive up window alone. She was helping a customer in lane 2. A car pulled up into lane 3 and started continuously pushing the call button. My daughter asked lane 3 to please wait, she would help her as soon as she finished lane 2 customer. Lane 3 customer got out of her car and walked up to the window, cussing my daughter with finger waving. When my daughter finished lane 2, she went to get the head teller to help her with the irrate lane 3. (Sherry, the head teller, has worked at Regions for only a few months and because so many tellers come to or call Marie for help due to her lack of knowledge, she has been vindictive toward Marie. However, Marie has walked on 'egg shells' around Sherry to keep peace in the 'family'.) As I mentioned before, Marie has worked at Regions for Seven Years but check my daughter's record, she does not use sick days as extra vacation, she is always on time to work, balances regularly, stays late if need be. I do realize there are two sides to every story, but I truly believe corporate needs to investigate these branches. Not necessary because of my daughter, but just in general. These branches are being handled with incompetent people and are truly hurting Regions' reputation. Our family has lived in this community for decades. Not that this will matter on your spread sheets, we will certainly suggests to all our friends and businesses in this community to rethink banking at Regions. sueeburns@sbcglobal.net

       
    • I share in your frustration fellow disappointed banker, I have been trying to find just one person in the Regions bank institution who can help resolve my frozen account situation of $14,900 for the PAST 3 MONTHS. I HAVE LOST MY CREDIT, BUSINESS , CAR AND IN THE NEXT WEEK MY FAILY AND I WILL BE HOMELESS. I'VE HAD TO FILE A COMPLIANT WITH THE FEDERAL RESERVE AND EVEN THAT HAS NOT WARRENTED REGIONS TO PICK UP THE PHONE AND CALL ME. JUST 2 DAYS AGO AS PROFESSIONAL AS THIS EMAIL MY OWN BANKERS AT MY LOCATION IN SPRING , TEXAS CALLED THE POLICE TO ESCORT ME OUT BECAUSE I POLITELY ASKED FOR THEM TO HELP ME RESOLVE MY SITUATION. I HAVE EXHUSTED ALL POSSIBLE AVENUES I COULD THINK OR RESEARCH . I JUST HIRED AN LAWYER WHO IS REVIEWING THE CASE AND I WILL FILE A LAWSUIT AGAINST THEM FOR ALL THE PAIN AND LOSS ME AND MY FAMILY ARE CURRENTLY EXPERIANCING AND FOR THE PAST THREE MONTHS. I GAVE THEM MY TRUST, MONEY AND SECURITY ONLY TO KNOW LOOK INTO SHELTERS FOR US TO SEEK REFUSGE IN. PLEASE BE ADVISED AND DON'T LET THIS HAPPEN TO YOU AND YOUR FAMILY. I WAS A BUSINESS OWNER OF AN ANIMAL RESCUE ORGANIZATION, I DIDN'T EVEN PROFIT FROM THIS ONLY ENOUGH TO SERVIVE AND NOT ONLY MY FAMILY BUT THE MEMBERS OF THE COMMUNITY I'VE HAD TO TURN AWAY AND NUMBER OF DOGS AND CATS WHO HAVE LOST THEIR LIFES IS HEART BREAKING AND REGIONS DOES NOT EVEN CARE.TO ME REGIONS BANK WILL ALWAYS BE HELD RESPONSIBLE FOR THE DEATH OF HUNDREADS OF DOGS AND CATS ASIDE OFMY HOMELESSNESS.

       
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