Shaw’s Corporate Office Headquarters

I want the maple walnut muffins back, I go to your Hooksett NH store, last year they stopped making them, why? They tell me to write to corporate and ask why. They say they have many customers asking the same thing. Bring them back.

i went into my shaws store yesturday to pick up my free item of ice cream and was told that they r out of stock.i ask if i could get a substitute for it and was told no i could not.i sign up for just for you for that reason and for discounts and rewards.i was thinking of getting a few more things this week,but i dont know if i want to after that experience.i guess i will have to go to wal-mart instead.

I am an employee in Warwick RI. I have worked for this company for almost 18 yrs.
I recently had a customer who claimed to be in a hurry.. This customer was purchasing (marked down candy). Said customer came to my register. I was helping a coworker bag due to the fact that I didn't have any customers. This customer came to my line waiting MAYBE 20 seconds. I noticed the customer & was heading towards my register. The customer turned & walked out of line to the register that I was helping bag. Very rudely asked if my register was open. I said yes I was on my way over & you were walking away so I came back to help bag. The customer then went back to my register. I scanned her candy after the customer took off the marked down tags off of them. I asked "Do you want me to use those coupons"?. The customer then said not yet the candy is supposed to be buy 1 get 1 free. So I checked the flyer nothing in the flyer. Because it was early we didn't have many people on yet. So I went to check the shelf. This customer followed me ranting about being in a hurry.. The candy the customer had wasn't what the shelf item was. There were numerous amounts of candy bars in the wrong spot… I was going to change the price for what the shelf price was. BUT this customer wouldn't stop barrating me about waiting. I then walked away from my register & let my supervisor take over. This customer was "in a hurry" but choose to speak to a manager. Needless to say about 20 mins went by before the customer got to talk to a manager. (So much for being in a hurry). After the customer talked to the manager I told the customer to "have a nice day". The customer started to yell "don't talk to me" at me.
I felt I gave that customer good customer service but I STILL got written up.
NO checking the camera's or asking other employees that witnessed the ENTIRE thing. Just sided with the customer & gave the customer a gift card..
REALLY!!!! I know I work in customer service but to just DISREGARD how I was treated isn't right..

Littleton NH store , which a manager boasted was the highest grossing store in NH. Well from someone who moved North from Ma. believe me its only because your the only game in town. Between having to bag my groceries every time Im in the store, you moving everything around every two weeks to try and keep people in the store,and having to search out a carry basket every time I need one , and what do you know , there's 40 of them right at the registers , where no one will take the initiative to bring them to the door. Oh did I forget , the most ridiculous prices , I buy everything I can at Walmart and save 50 cents to a dollar on every item. Not to mention some of the rudest department people Ive seen. God forbid I need deli meats. I wont get into the time I deli meat shaved with the plastic wrapper still on it. So Shaws enjoy it while it last , because when Super Walmart comes , or Market Basket , your Stay in Littleton NH will be over, It can only be BAD MANAGEMENT. gotta run off to make the trip to Tilton NH Market Basket

Shaws on Commonwealth Ave Boston Ma…….Can not find an email for the corp. office. Totally disgusted with this store. I purchased 2 large packages of ground beef, took it home and was going to make hamburgers from it. As I separated some beef from the rest the size of a large hamburger and went to form it …well, it was DISGUSTING!!! No odor but the meat itself was slimy and pinkish……..WTF!!!! What the hell are they selling as ground beef?? Never in my life have I ever seen such garbage….of course I threw it out. Well, I still haven't learned my lesson. I purchased a package of frozen shrimp took that home and went to was them to cook and found a crusty white looking thick layer on the shrimp! WTF is this store selling???? Stop and Shop will see me from now on hoping I will find better quality there, after all, the prices are pretty ridiculous and to pay that amount for low grade food is absurd. I am telling everyone about this …….!