How To Contact Thrifty Car Rentals Corporate Office Headquarters HQ
Dollar Thrifty Automotive Group, Inc.
5330 East 31st Street
Tulsa, OK 74135 USA
Corporate Phone Number: 1-918-660-7700
Fax Number: 1-302-655-5049
Customer Support Phone Number: 1-800-847-4389
Website: Thrifty
Thrifty Car Rentals’ competition includes Sixt, Hertz, Avis, Budget, Fox Rent-a-Car, Ace Rent-a-Car, Enterprise Car Rental, and Payless.
CorporateOfficeHeadquarters.com is not associated with Thrifty or Dollar. This Website is for informational and review purposes only.
BASED UPON THESE COMMENTS, THIER IS A LOT OF BAIT AND SWITCH TAKING PLACE WITH THRIFTY. A $9.99 refueling charge for gas that sells for $2.50 per gallon. Shame on you Thrifty!!
In August 2016 I reserved a car with Thrifty for two weeks for $238. I reserved it online and I paid for it with my credit card. Subsequently, an additional charge of $505 from a third party called "Cartrawler" appeared on my credit card bill purportedly for handling the reservation. I was never informed of their involvement — not at the time I made the reservation not when I picked up the car, and not when I returned the car. This is a material nondisclosure since I would never have rented the car had I known I was going to be scammed. Beware of this outfit. They are located in Ireland and probably out of reach of U.S. consumer protection agencies. Their client, Thrifty, however, is a party to this and I will be pursuing the matter with the appropriate agencies.
Run away as fast as you can. DO NOT RENT FROM THRIFTY. They will rob you with every chance/excuse they can find. 3 months after my rental they are still sending me bills for toll charges with added fees. This should have been settled long ago. I couldn't even rent the car I had signed up for because they said something was wrong with it. They gave me a car that I had so many problems with. I will never rent from them again. I have rented with many different companies and never had these problems before. Save yourself the hassle that will follow and rent somewhere else.
DO NOT RENT FROM THIS COMPANY. They are rude and will rip you off any chance they get. No customer service. Tried to call corporate. Got two mailboxes which were not accepting messages. Then disconnected. Shady COMPANY.
Thrifty car rental in Kauai- Lehui Airport showed documents claiming we agreed to an upgrade. The documents has signatures of my wife that doesn't match, and I have the copies of it which I did show to legal authorities where I purchased flight package from Travelocity with car rental included. Thrifty debited $834.00 from wife's bank account, and then tried to cover it up by refunding my wife, on Aug. 2 with $145.83 return to her bank account, then on Aug. 11 another refund of $218.75 to wife's bank account, totals $364.58 which is still leaves $469.00 unaccounted for. I, her husband paid for the entire package with my bank card which includes car rental from Thrifty, unless this problem can be solved, I will be force to see help from legal authorities, Louis & Ann Martin Jr. 210-974-1099, contact me if yoiu are willing to closed and fix this matter. Thank you
I have booked twice with Thrifty in Cozumel. Both times when I have returned my credit card was compromised. Funny thing is it only happens after my credit card is used there and on this trip was only used there. Here is how it happened. The run the card to get the authrozation of 2500.00 for the deposit. They then run it again for the charge, but they in print the card!!!!. that is illegal with any and all credit card companies in the U.S or wherever. I only used my card for that transaction and that transaction only. I used a different card for all other purposes. I call the corporate office and they act as though they care right!!!!! Don't give this company another chance to take advantage of you or your money. They don't care. Just read the other comments above.
We should have checked these comments out prior to renting but, unfortunately, did not and have had the same experiences as others. Rented on line, not being told it was through a foreign company, so were charged additional foreign transaction fees by our credit card company. Reserved a Mustang (as pictured) or something similar but was told at pick up that they don't even have those. What would have been a good price turned out to be ridiculous due to the overcharging. The agent even lied about the insurance available which resulted in being charged for road service which we never would have purchased. In addition to that they lead you to believe you need to purchase the toll card through them which was not true and in the end we feel totally ripped off and will NEVER rent through them again. Hopefully they will go out of business due to their corrupt and unethical practices. Wasted time on the phone with their "customer service" but got nowhere. It is by far the worst car rental experience we have ever had.
TOLL BOOTH SCAM AT DENVER AIRPORT! BEWARE OF THRIFTY… They told me nothing about Tolls around that airport that are unavoidable. There is no way to pay them manually at toll gates. As a result for $7.90 worth of tolls that were billed to Thrifty they charged me $45.00 in Administrative Fees. After calling the 3rd Party Company that handles this B.S. for them, they could offer no answers except to forward me to this company's B.S. Customer Service, which is a system meant to thwart any complaints, in hopes that you just go away. Yes, they will get this money, they can rest assured of that. But, it will be the last they ever get from me until I receive an apology and see that they have changed their policy regarding this Toll Booth Scam. I have spent several thousand with them of the last several years. Notice Number: 7471657038543
I am a long-time renter from Thrifty and would like to know why the CS people that answer the reservation lines cannot speak clear and understandable American-English – being that this is the USA. For the second time in 7-10 days I called the CS number only to speak to a lady that tried to speak but could not be understood. Is there not some minimum criteria for CS staff?
Also, I receive two advertising e-mails almost daily from Thrifty. One is enough.
I would appreciate receiving contact to discuss both issues. I assume you can find me in your system – Richard Schoenfeld.
Some of the on-line comments via this site are not very complimentary – including mine.
Never use Thrifty Rental Services, if they rip off Army military servicemen who protect this country; they will surely rip you off. SPREAD THE WORD.