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  • US Bank Corporate Office Headquarters HQ

US Bank Corporate Office Headquarters HQ

How to Contact US Bank Corporate Office Headquarters HQ

U.S. Bankcorp

800 Nicollet Mall

Minneapolis, MN 55402 USA

Corporate Phone Number: 1-651-466-3000

Corporate Fax Number: 1-612-303-0782

Corporate Email: info@usbank.com

Corporate Stock Symbol: USB



US Bank is a US bank with branches in most states. The bank operates ATM machines, credit card processing, consumer credit cards, mortgage lending, commercial lending and general banking services. US BankCorp is one of the premier banking institutions in the United States.

US Bank’s Customer Service Phone Number is 1-800-872-2657. The company does encourage users to use their technical support system and help forums on their website.

 

 
  • Do not open any type of account with US Bank. Every year around November or December they say they they do an evaluation of their customers accounts. Both times they have asked me at the drive up window if I was interested in some product. Most recently, they inquired about overdraft protection and I told them that I did have overdraft protection as my checking account was tied to my savings account. I have told them this several times, verified this was accurate and she said fine. She left and told me I was correct and my checking was tied to my savings. Nothing was ever mentioned about Premier Line of Credit, I did not give permission for them to do a credit check – if fact had told her I wanted nothing to do with any credit checks and she assured me that would not occur. It was only recently that I discovered I now have a $9,500 line of credit, they did a hard inquiry and my credit score was lowered 77 points immediately after they did the line of credit!! The only way this can be corrected is for the bank to write a letter to Transunion stating it was put on my account in error. At this point, they have refused to do anything. I live in a small town and know almost everyone, so it has been difficult for me to get any thing done at all. I shall be transferring my account to another bank in the morning and deal with them accordingly.

     
  • I have had the worst experience with a US bank in Manitowoc, Wi. They lie constantly to you about what is happening with accounts, don't bother to even return calls and then lie again when you finally reach them. We have been trying to close on a home mortgage for 7, yes SEVEN months and are still having problems. Please people, stay away from this rotten place and go to a credit union.

     
  • i was put into check systems for someone wrote me a bad check for 200.00 dollars they drew the money out of my account and then closed all of my account and put me in check systems. Now i cannot get a checking account anywhere else. this bank is not playing with a full deck.

    trudy wisconsin

     
  • Today, I received a Lien Release Statement and a Paid Loan Confirmation, both dated Nov. 7th, 2012. One said to take this release and the original title to the Texas DMV to receive a lien free paper title. The problem is the release is from U.S. Bank. The title is in US Bank Recreation Finance at Address of 3268 Route 73 South BLDG 12, Wilmington OH 45177.

    I retired from banking after 45 years and this is the worst customer service of ever seen. I sold my RV two months ago and had to buy it back because I can't get my lien released.
    The Texas DMV will not except the release unless it is from US Bank Recreation Finance. I still can’t get clear title from my paid off loan and it has now been almost two months from pay off date. The Original title was sent to US Bank. I have never had it in my possession.

    How can I get my collateral released? Is there anyone at your “Bank” that understands Texas title work? I called several times and sent e-mails, but can’t get a release. Please help!!! I was refereed to US Bank by Good Sam RV. Don't make the same mistake as I did and finance your RV through them.

    Don, Dallas Texas

     
  • This is an e-mail I got from one of their loan processers. Leaves a very professional impression (NOT).

    When I updated your taxes and insurance payment in the file we are short of funds now I have you roughly bringing
    in like $1122.00 do you have another bank institution where there is more money per your Us Bank I did not see that amount . ??? Can you send me the
    bank statements all pages if there is any large deposits over accumulating $750.00 then need to source where it came from .

     
  • This bank misapplied payments on my parents mortgage. They threatened to foreclose. When shown proof that it was their error, US Bank only said "Oh well." I filed an executive complaint and got NOWHERE. I had to file a SECOND executive complaint. They do not do their job. I had to go through ALL of my parents account history and ALL corresponence for the last TEN YEARS to discover the errors that US Bank made. Thier so-called specialist, the "account analyst" either didn't find these errors or US Bank failed to acknowledge the erros. TERRIBLE BANK, TERRIBLE CUSTOMER SERVICE.

     
    • Yes, they are the employees are very unprofessional and when you write into HR nothing gets done about it they are still employed there.

       
    • I am sorry about this. I aam still fighting them as they did take my home… i had all the proof and letters. I just get the run around. And it was a health issue. The State Senator was involved at one point but whennthey just quit corresponding leaves us in limbo. Or under a bridge!

       
  • this bank does not do there job i have been waiting for almost 8 years for my name to be changed. I have done all of the requirements four times. no one wants to do there job. This bank stinks

     
    • You are absolutely right this bank is terrible the Bank inside Smith's grocery store on Maryland Avenue in Las Vegas Nevada I have been treated rudely told I have overdraft when I do not cause me a lot of inconvenience and stress tell her and completely rude and insulting told me to see the manager when I went laughed at me and said he wasn't there and told me to come back Sunday well I'm going back today something has to be done I saw what you wrote and for some reason my phone won't let me log in this complaint please would you log this for me my name is Angelique Morrison my phone number is 760-694-5704 please I'm begging you

       
  • This bank has the worst customer service ever experience stateside. They've lost/misapplied payments, they make hard-collection calls in the grace period timeframe, they speak condescendingly to their clients and generally harrass their good customers. I can't even imagine how they treat customers who are real deadbeats … apparently they have a real problem with that as they treat everyone the same … hideously.

     
    • I agree. I closed my two accounts yesterday (7/25/14) because of being treated by the acting branch manager as if I were a stinking, rotting street bum. The bank branch has no people skills.

       
    • Yes they do have horrible customer service. This is one bank that will lose so many customer based upon the call center.

       
    • Terrible customer service, rude and condescending. U.S. Bank has messed up deposits of unemployment for four weeks now. I called today on fourth week and was advised it could take up to another three or four days. Really? When the state paid you why are you holding my money when it has showed several times deposited. Think there is enough for class action suit here as I know there are many more victims.

       
    • Ditto, just drafted a two page letter highlighting their gross inefficiencies. Too long to include here but it'sssssss coming!!!

       
    • USBANK'S ONLINE BANKING BEGAN NOT WORKING PROPERLY LAST SUMMER OF 2019. TODAY IT IS MAY-2020. TOTAY I HAVE HAD ENOUGH, IT IS NOT WORKING. WELLSFARGO NEVER HAS THIS PROBLEM. ALL I CAN DO IS CALL THE SERVICE NUMBER. WHY NOT POST A NUMBER FOR COMPLAINTS THAT GO UP TO THE TOP. THESE companies DO NOT WANT YOU AND I, THE FOLKS WHO MAKE THEM EARN BIG DOLLARS, TO KNOW WHO THE EXECUTIVES WHO CALL THE SHOTS.
      NOBODY WANTS TO TALK ON THE PHONE TO THEIR CUSTOMERS ANY MORE. MR. CERESE OR WHATEVER YOUR NAME IS….THE CEO…. GET IT FIXED!

       
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