How To Contact West Penn Power Corporate Office Headquarters
FirstEnergy Corp.
76 South Main Street
Akron, Ohio 44308-1890 USA
Corporate Phone Number: 1-330-761-7837
Fax Number: N/A
TTY/TTD: 1-800-955-9445
Customer Service Number: 1-800-686-0021
Your zero tolerance policy for any trees under your transmission lines leaves no room for common sense decisions and does nothing but anger your valuable residential customer base. In addition, it's poor customer service when you pass off your customer communications to your tree contractor who really has no decision making power at all.