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  • Workout World Corporate Office Headquarters

Workout World Corporate Office Headquarters

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  1. I joined WOW one year ago it was the $19.99 plan with 1 year commitment I signed up on line for Waltham Ma gym, I went to go a week later to find it closed and they had moved to Newton Ma which is inconvenient for me, there was no mention of relocating in online agreement, I never went and payed my monthly balance and kept my commitment, know they have charged me the $59.99 for another year of paying monthly, I called Newton gym spoke to someone left my number and no one has called back , called this morning and was hung up before I could say good morning- not happy at all

     
  2. recently signed up at Menlo Mall New Jersey. Site manager inconsistencies on how he handle promotions and/or gifts upon becoming a member are terrible. Truly unhappy with his customer service. He seems to be in a bad mood each and everyday. People try to stay away from him because of his attitude. This site is clean and well kept but unfortunately management needs improvement. My husband and I never received the gift cards we were told we would receive upon signing up. My husband was charged $15.00 for a day pass when in fact website says "get a free 5 day pass" Hope headquarters gets a good look at what's going on and make changes… sometime real soon!!!!!!!!!!

     
  3. My recent trip to Menlo Park NJ Work out World was terrifying because of a man who claimed he was the general manager. I have never been so disrespected in my life! In fact I was so terrified by this man's gestures, I ran out of the building fearing my Life! I went in to take a tour of the facilities and he literally interrogated me about a pass that was given to me from a friend who no longer has a WOW in her area. I truly do not know how this company can go on as a functional business with such low class, loud mouth, possibly druggies working for them!!! Shame on this company!

     
  4. Work Out World is a horror show. It is impossible to get customer service help. It is very difficult to cancel a membership. They don't listen and they don't care. I was unable to cancel my membership on the web. I managed to get there corporate office and a man said I owed $27 and that he would help me cancel it. Nothing happened. And soon I'm being billed for the next month. And then the next month. It's lucky that my credit card expired so they can't charge me. But we're at a stalemate. If I talk to the low-level people who are drones nothing will be accomplished. Now it's impossible to call anybody in administration. So we're at a standoff they keep billing me and I keep telling them I'm not going to pay. I'm in limbo and I don't know what's going to happen

     
  5. Work Out World is a horror show. It is impossible to get customer service help. It is very difficult to cancel a membership. They don't listen and they don't care. I was unable to cancel my membership on the web. I managed to get there corporate office and a man said I owed $27 and that he would help me cancel it. Nothing happened. And soon I'm being billed for the next month. And then the next month. It's lucky that my credit card expired so they can't charge me. But we're at a stalemate. If I talk to the low-level people who are drones nothing will be accomplished. Now it's impossible to call anybody in administration. So we're at a standoff they keep billing me and I keep telling them I'm not going to pay. I'm in limbo and I don't know what's going to happen

     
  6. Work Out World is a horror show. It is impossible to get customer service help. It is very difficult to cancel a membership. They don't listen and they don't care. I was unable to cancel my membership on the web. I managed to get there corporate office and a man said I owed $27 and that he would help me cancel it. Nothing happened. And soon I'm being billed for the next month. And then the next month. It's lucky that my credit card expired so they can't charge me. But we're at a stalemate. If I talk to the low-level people who are drones nothing will be accomplished. Now it's impossible to call anybody in administration. So we're at a standoff they keep billing me and I keep telling them I'm not going to pay. I'm in limbo and I don't know what's going to happen

     
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Corporate Office Headquarters
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