How To Contact Yellow Cab Corporate Office Headquarters
Yellow Cab Chicago
2231 South Wabash Avenue
Chicago, Illinois 60616 USA
Corporate Phone Number: 1-312-881-3186
Customer Service: 1-312-881-3186
Phone Number for Taxi Service: 1-312-829-4222
The automatic system tells you 5 minutes you call back to find out if the cab is on the way and it's another 15 to 20 minutes when you talk to an operator and then when you talk to an operator they have no clue as to what's going on
Companies like Uber and Lyft are not ruining your business. Your cab drivers and employees who are not empowered to do anything are. Your drivers here in South Florida are dangerous and do not have any regard for the traffic laws or the lives of the pedestrians here in the city. I am in Fort Lauderdale Florida. I've lived here for about 8 years and have watched so many of your drivers weaving in and out of traffic without signaling, failing to yield right of way, running red lights, making unsafe illegal U-turns, and inching closer and closer to pedestrians who are not clearing the cross walk fast enough for them to turn.
3 years ago, I called and filed a formal complaint regarding one of your drivers who was speeding down a two lane road with speed humps without any regards for the pedestrians that were walking along the side of the road that evening, including myself and my son (7 years old at the time). The road was a dead end and on his way back out, he passed multiple other pedestrians without moving over. I walked across the street and flagged him down. He slowed down, but rather than stopping, he hit me with his car. HIT ME. I told him he needed to stop speeding through the neighborhood and that I was reporting him. When I called, I was on the phone for over an hour trying to file a complaint.
This morning, I'm on my way to work and Cab number 239 tried to pass me on a service road, not once, but twice. Pedestrians are all over this road every morning. I travel this road 5-6 days a week to get to work. When I stopped to get his cab number, he laid on his horn. I called the local number to report him and was on hold waiting for a manager for 15 minutes before being transferred to another customer service representative, who finally transferred me to a Supervisor. I was advised that the Manager would not be in until 1pm. How do you not have a manager on duty at all times?
As a result of my experiences and watching your drivers over the years, I will never sit in one of your cabs. Before Uber and Lyft, I called car companies or got rides with friends. My friends don't take cabs because they say the drivers are rude, rarely speak coherent English, and the cabs always smell terrible. Maybe if fix these things, your business would be more lucrative.
Amen to that
We wait for a cab to show up and they never did and this is ever time we call yellow cab
I believe the owner of the yellow cab franchise in OKLAHOMA city should be investigated by your corporate people. She is losing a lot of business because of her poor practices and treats her employees and drivers with gross disrespect.
I've had several of my employees take the Yellow cabs and lately, aside from all the complaints in this column, they've been given receipts that don't reflect the right amount charged on their credit cards (Usually the basic amount + 15% gratuity). I called about 20 times to speak to a supervisor or someone from accounting department to obtain a receipt showing the right amount…nothing. I'll end up contesting the charge to get my receipts?
Yellow cab is a freaking joke to me I swear as if this disrespectful, rude ass, ungrateful drivers don't need our money to pay their bills. I called for a cab this morning to make it to work on time and as soon as I asked the driver to take the interstate he got a complete attitude and continuously tells me to relax. When I reply with that's not nice he takes it upon himself to call me stupid. I have been in the customer service field a long time now and that was very very very very poor customer service and I ask myself now why is Yellow Cab even in business still? They're ALWAYS late and I mean 30+ minutes or more. How dare you catch an attitude with me and call me stupid after being 35 minutes late but put a smile on your face when wanting to collect my money. I wont stop until his ass is suspended or fired my lawyer has already been contacted. This is freaking crazy and he had the right one this morning. To whom ever it may concern I so highly suggest these comments do not go unnoticed or swept under the rug because for that reason is why companies like Uber and Lyft are taking over.
Yellow cab can care less about the public.
I need to know who I can talk to about yellow cab in Troy NY 12180 and if they got a number I can call about they outrage prices
I spoke to Kurt in the Frederick MD office , first of all he was very rude and indignant.
when I asked to speak to Ashley(I was told was supervisor) he said she was not there. I asked to speak to the manager unless I told him what the call was about he would not let me speak to the manager, I said I was calling to make a customer complaint and he said who is this reference to. All the while I am speaking to the manager and do not know it. he was not going to give the manager until he know who so I said my brothers name and he then says to me , that calling my brother who is not mentally retarted , was acceptable and to paraphrase he was not apologizing for that, as he put it he was not wrong.That is just the tip of the iceberg, this company has a few drivers that basically stole from my brother because they would intentionally get lost and charge my brother for their mistake .
I'm calling a lawyer to find out how I can handle this situation ,because its obvious there is no talking to this Kurt(general manager)
Huntington Beach, Ca
I had the a terrible experience with a dispatcher from Yellow Cab on 2/20/16 so no wonder that customers are turning to Uber & Lift for their transportation needs.
Case in point, I had arranged in the morning of 2/20/16 for a drop off & pick-up at a location in Newport Beach. However, the driver who was scheduled to pick us up was late and clueless about where we needed to go. Then when the event was over a driver was never scheduled to pick us up and when I phoned the dispatcher was rude to me and claimed that I must have called another taxi service by accident.
We ended up having a friend hail an Uber and got home that way. So, I find it difficult to have any sympathy for all of the loss in business that is being reported in the news because clearly keeping your customer's happy is not a priority.