Medline’s corporate headquarters is in Northfield, Illinois. This guide provides its address and corporate phone number, with separate contacts for orders, online account assistance, employment questions and investor inquiries.
Write a review about your Medline experience, or use the official contacts below for assistance.
Medline corporate office — quick answers
Headquarters address: Medline, 3 Lakes Drive, Northfield, IL 60093, USA. Medline’s contact page spells this “Three Lakes Drive.”
Corporate phone: 847-949-5500. This is the published company number, not a verified dedicated HR or complaint line.
Orders and product assistance: 800-633-5463 (1-800-MEDLINE).
Sources: Medline’s annual report and official contact directory. Verified September 6, 2026.
On This Page
Medline Contact Numbers and Departments
| Reason for contacting | Contact | Purpose |
|---|---|---|
| Corporate inquiry | 847-949-5500 | General company contact; ask for the appropriate department. |
| Orders, products or a new account | 800-633-5463 | Customer assistance, including questions about Medline retail products. |
| Medline.com account or systems support | 800-216-5954 helpdesk@medline.com |
Customer website and account assistance. |
| Employment assistance | employment@medline.com | Employment-team contact published in Medline’s careers guidance. |
| Investor inquiry | 847-247-7222 Investor relations |
Shareholder and investment-related company information. |
For written inquiries and contacts serving specific healthcare settings, use Medline’s official contact form and department directory.
How to Escalate a Medline Order or Product Concern
The following preparation and escalation steps are suggestions:
- Start with the appropriate team. Contact customer assistance for an order or product concern. If your organization has a Medline sales representative, include that representative in account-related follow-up.
- Gather transaction and product details. Have the order or purchase-order number, invoice, item number and delivery date available. For a product issue, record the lot or serial number and retain relevant packaging and photographs.
- Explain the requested resolution. Describe whether you need a shipment investigation, invoice correction, return instructions or review of a product-quality concern.
- Ask for further review if unresolved. Request a supervisor or the appropriate product-quality team, obtain a case number and keep the written response. Ask for instructions before returning merchandise.
Medline’s customer FAQ explains how account holders can find their sales representative’s contact information after signing in.
A review here does not submit an official product complaint, return request or request for medical care. Keep patient information out of public posts.
Corporate contact graphic; not a photograph of Medline’s headquarters.
Medline Contact Questions
What is Medline’s HR or payroll phone number?
A dedicated public U.S. HR or payroll telephone number was not verified. The corporate number should not be labeled as an HR line. Applicants can use the employment-team email above; employees should use the HR or payroll contacts provided by their workplace.
Is the customer help desk also the employee IT help desk?
The number listed here is published for Medline.com customer systems and account support. Employees needing assistance with internal workplace systems should use their employer-provided IT channel.
Who should I contact about a Medline product bought elsewhere?
For a retailer’s order, payment or return issue, start with that seller. Medline’s customer-care number also accepts questions about Medline retail products. Keep the receipt and product identifiers available so the inquiry can be routed correctly.
What are Medline’s customer-care hours?
Medline publishes Monday through Friday, 7 a.m. to 7 p.m. CST, for its general customer-service number. Specialized departments may have different schedules; check the official contact directory for the team you need.
About Medline
Medline manufactures and distributes medical-surgical products and provides supply-chain services for healthcare organizations. Its customers include hospitals, surgery centers, nursing facilities and other care providers.
Medline Inc. completed its initial public offering in December 2025 and trades on Nasdaq under MDLN. The older description of Medline as a privately held, family-owned company is no longer current. See its official financial results and IPO update.
Related Corporate Office Guides
For other healthcare distributors, see our McKesson and Cardinal Health corporate office guides.
Why Trust Corporate Office Headquarters?
We checked Medline’s annual report, official department directory, customer FAQ and investor information on September 6, 2026. Phone numbers were verified from published sources, not by calling. Corporate Office Headquarters is independent and is not affiliated with Medline.
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