Gillette is a Procter & Gamble brand. For parent-company corporate correspondence, P&G publishes 1 P&G Plaza, Cincinnati, Ohio 45202, and 513-983-1100. Gillette’s U.S. product-support number is 800-445-5388. This guide distinguishes the parent company’s office from the contacts for razors, blades, purchases and other brand questions.
Share your Gillette review, or use the official contacts below to ask the company for assistance.
Gillette corporate office — quick answers
Parent company: The Procter & Gamble Company.
Parent-company address: 1 P&G Plaza, Cincinnati, OH 45202, USA. This is P&G’s published corporate address, not a separately verified Gillette consumer-support office.
Corporate phone: 513-983-1100.
Gillette product support: 800-445-5388.
Sources: P&G’s contact directory and Gillette’s FAQ and contact page. Checked September 12, 2026.
On This Page
Gillette Corporate Office and Department Contacts
| Reason for contacting | Contact | Purpose |
|---|---|---|
| Gillette product advice or concern | 800-445-5388 | U.S. brand support for questions about Gillette products. |
| Written product inquiry or chat | Gillette FAQ and contact options | Choose Product Advice or Problems & Complaints, then the appropriate contact option. |
| Parent-company corporate inquiry | 513-983-1100 | P&G corporate contact; not verified as a dedicated Gillette HR or returns line. |
| Press inquiry | MediaRelations@shared.pg.com | P&G’s published media-relations address for journalists. |
| Prospective retail business customer | 800-692-0132 | P&G contact for prospective trade customers; existing customers should use their sales representative. |
| Employment opportunities | P&G careers | Official job opportunities, including relevant Gillette roles. |
Use the brand contact for a razor or packaging problem and the parent-company directory for a corporate business matter. Explain the purpose before sending attachments. A press deadline, retail account proposal and consumer product report need different information and should not be treated as the same request.
Gillette lists telephone availability Monday through Friday, 9 a.m.–2 p.m. and 3 p.m.–6 p.m. Eastern time on its contact page. Check that page for changes before calling. This guide does not promise an immediate answer, a callback or a particular resolution.
How to Raise a Gillette Product Concern
The following steps are preparation suggestions to help explain the issue clearly; they are not a separate Gillette complaint policy:
- Identify the exact item. Record the product line, handle or device model, refill type and package size. Include whether you are asking about a manual razor, powered handle, trimmer or another grooming product.
- Keep the identifying information. Retain the package, barcode, printed production markings and receipt. A photograph of the product and packaging can help distinguish similar names or versions.
- Describe what you observed. Explain the issue, when it first appeared and which part is involved. Separate a damaged package, attachment problem, device failure or product-quality concern from a question about the seller’s delivery.
- Explain the desired next step. Ask for product identification, troubleshooting instructions, review of the concern or information about any applicable replacement process.
- Keep the response. Ask for a case reference when available. If the reply misses the issue, follow up with the specific unanswered point and request further review.
For a powered product, include the model markings and the charger or battery information specified on its label. Describe what happens when you follow its supplied instructions. Avoid forcing incompatible parts together or attempting a repair while waiting for the appropriate product guidance.
If a representative requests photographs, check that they show the relevant product detail without exposing your address, payment information or unrelated people. Ask how to provide additional information securely and whether the team needs you to retain the item. Do not mail used blades or a device to the corporate address without instructions.
Keep personal information private. A review here does not notify Gillette of a product concern or request medical assistance. Do not post medical records, receipt identifiers, home addresses or payment details. For a health concern associated with product use, seek appropriate healthcare advice rather than relying on a public review response.
Gillette Purchases, Returns and Order Questions
Check the seller named on your receipt or order confirmation. A Gillette-branded product can be sold by another retailer, so the brand name alone does not identify the business that processed your payment. For an incorrect charge, missing delivery or return authorization, start with the seller responsible for that transaction.
Ask which return rules apply to your purchase, including any restrictions on opened grooming products. Keep the purchase date, order reference and item description available privately. This guide does not assume that one retailer’s return window applies to all Gillette products or that P&G’s corporate office processes retail refunds.
You can still contact Gillette about the product itself while working with the seller about the transaction. For example, a manufacturer may help identify a refill, while the retailer reviews whether you can return the package you ordered. Keep the questions distinct and record the instructions supplied by each business.
If an older order confirmation mentions a recurring shipment, subscription or separate fulfillment service, use that agreement and its account instructions to identify the responsible service. Request written confirmation of any cancellation and ask whether an order has already been processed. A public review, marketing-email opt-out or call to a general corporate number should not be assumed to cancel a paid arrangement.
Finding the Right Gillette Product Information
Gillette’s product FAQ includes a handle-and-blade compatibility chart and directs readers to the product’s detail page. Check the full product family rather than assuming every refill fits every handle. Keep both package names handy when asking about compatibility.
For a question about instructions, compare the product you own with the model shown in the official materials. A similarly named razor, powered model or trimmer may have different attachments and operating directions. Explain which instruction is unclear instead of relying on the appearance of the package alone.
The official Gillette website organizes products into several ranges, including GilletteLabs, Fusion5, ProGlide, SkinGuard, Mach3 and King C. Gillette. These names can help a support representative identify the item. They do not establish that all products share the same warranty, accessories or return conditions.
Gillette Business, Careers and Employee Questions
Applicants should use the official P&G careers site and follow the instructions for the specific opening. Save the job title, location and requisition number so an application question can be tied to the correct vacancy. A corporate telephone should not be labeled as a dedicated recruiting or payroll hotline without a published source supporting that role.
P&G’s contact directory includes separate routes for suppliers, innovation partners and former-employee assistance. Choose the relevant category and describe the relationship you have with the company. Current employees should use the workplace contacts supplied for payroll, benefits or internal systems.
For a commercial proposal, identify your company, product or service, territory and reason for approaching P&G. Avoid sending confidential specifications in an unsolicited general inquiry. Ask about the appropriate submission process before sharing material that requires special handling.
Gillette Corporate Office Questions
Is 583-983-1100 the correct corporate number?
No. P&G publishes 513-983-1100. The older 583 area code in this guide was incorrect and has been replaced. For Gillette product assistance, use the separately listed brand-support number.
Is the Cincinnati address Gillette’s own customer-service office?
It is the parent company’s published corporate address. This guide does not present it as a verified walk-in Gillette support center or consumer returns warehouse. Ask the relevant team for mailing instructions.
Can corporate staff guarantee a refund or replacement?
No guarantee is established by the contact information here. Explain the product and purchase circumstances to the responsible team and ask which options apply. Retain the written response and any instructions for submitting the item.
About Gillette and Procter & Gamble
Gillette makes shaving and grooming products and appears in P&G’s brand portfolio. Its official history traces the business to King C. Gillette and the development of replaceable razor blades. The brand, its parent company and the retailer selling a product have different roles in a contact request.
Related Corporate Office Guide
For additional parent-company contacts, see our Procter & Gamble corporate office guide.
Why Trust Corporate Office Headquarters?
We checked Gillette’s official product, FAQ and history pages, P&G’s contact directory and brand portfolio, and the official careers site on September 12, 2026. Numbers were verified from published sources, not by calling. Corporate Office Headquarters is independent and is not affiliated with Gillette or P&G.
Share Your Gillette Review
Describe the product, the contact route you used and the outcome. Positive and negative experiences are welcome. Keep health details, order references, account information and other private material out of public comments and photos.