Share0
Tweet0
Share0
  • H
  • |
  • B
  • |
  • Bunnings Head Office: Address, Phone Number, Customer Service and Complaints

Bunnings Head Office: Address, Phone Number, Customer Service and Complaints 

🗨  Comments 

Bunnings’ Australian head office and National Support Centre is located at Botanicca 3, Level 2 East Tower, 570 Swan Street, Burnley, Victoria 3121. The published Bunnings head office phone number is 03 8831 9777. Postal correspondence can be sent to Locked Bag 3004, Hawthorn, Victoria 3122.

Customers needing help with an order, return, refund, delivery, Click & Collect purchase, product complaint, installation service, PowerPass account, gift card, Bunnings Marketplace order, store experience, privacy request, or accessibility concern should normally begin with the store or specialised support channel connected to the transaction. The National Support Centre is not a retail store and does not accept ordinary customer returns or order collections.

Bunnings Head Office Contact Information

Bunnings does not prominently publish general walk-in hours for its Burnley National Support Centre. Customers should not visit the office to collect an order, return merchandise, exchange a product, obtain a refund, use a gift card, apply for a store job, or resolve a complaint unless Bunnings has provided specific instructions.

Where Is Bunnings Head Office?

Bunnings’ current Australian National Support Centre is at Botanicca 3, Level 2 East Tower, 570 Swan Street, Burnley, Victoria 3121. Burnley is an inner suburb of Melbourne near Richmond and Hawthorn.

Postal correspondence should be addressed to Locked Bag 3004, Hawthorn VIC 3122. Customers should use the Burnley street address for identifying the current support centre and the locked-bag address for ordinary mailed correspondence.

Older company listings may identify 16–18 Cato Street, Hawthorn, Victoria 3122. Bunnings’ current official contact and privacy pages now direct head-office and privacy correspondence to the Burnley support centre and Hawthorn locked bag. The Cato Street address should therefore not be presented as the current customer-facing head office without additional confirmation from Bunnings.

What Is the Bunnings Head Office Phone Number?

The published Bunnings Australian National Support Centre phone number is 03 8831 9777. From outside Australia, use +61 3 8831 9777.

This number is suitable for head-office and general support-centre inquiries. However, customers should contact the relevant store for questions involving local stock, an active Click & Collect order, an in-store purchase, a return being handled at that store, a trailer or equipment hire, a local service booking, or a store employee interaction.

Bunnings does not prominently publish one universal toll-free customer-service number covering every Australian order and store. The company instead directs customers to its contact page, local stores, Customer Support email, and specialised online support pages.

Bunnings Head Office vs. Customer Service

Bunnings’ National Support Centre and local stores handle different types of inquiries.

The National Support Centre supports company leadership, administration, merchandising, supply chain, technology, finance, privacy, legal matters, marketing, trade operations, human resources, customer policy, and other business-wide functions.

Local Bunnings stores normally handle local inventory, in-store purchases, Click & Collect orders, product returns, equipment hire, special orders, employee supervision, workshops, sausage sizzles, and immediate store complaints.

Customer Support can assist with online purchases, delivery questions, return arrangements, order changes, account problems, and unresolved matters that cannot be completed by the local store.

Bunnings Marketplace trusted sellers supply and fulfil Marketplace products. Customers should contact the trusted seller first through the order confirmation or Bunnings account before escalating an unresolved Marketplace complaint to Bunnings.

Bunnings Trade manages PowerPass accounts, trade pricing, business purchases, quotes, account administration, and PowerPass Pro Rewards.

Australian Bunnings Support Centres

Bunnings publishes several regional support-centre contacts in addition to its national office.

  • Queensland: 3rd Floor, Nexus Building, 96 Mt Gravatt-Capalaba Road, Upper Mt Gravatt QLD 4122 — 07 3452 5600
  • New South Wales and Australian Capital Territory: Level 8, 5 Rider Boulevard, Rhodes NSW 2138 — 02 9846 7100
  • Victoria, South Australia, Northern Territory and Tasmania: Botanicca 3, Level 2 East Tower, 570 Swan Street, Burnley VIC 3121 — 03 8831 9777
  • Western Australia: Level 3, 25 Rowe Avenue, Rivervale WA 6103 — 08 9365 1555

Regional offices are not retail stores. Customers should not bring products, returns, hire equipment, receipts, or hazardous materials to a support centre without instructions.

Bunnings New Zealand Head Office

Bunnings New Zealand maintains a separate National Support Centre in Auckland.

  • New Zealand National Support Centre: Central Business Park, Building 1, Level 3, 660 Great South Road, Ellerslie, Auckland 1051
  • Postal Address: PO Box 14436, Panmure, Auckland 1741
  • New Zealand Head Office Phone: 09 978 2200
  • New Zealand Website: Bunnings.co.nz
  • New Zealand Contact Page: Bunnings New Zealand Contact Us
  • New Zealand Store Locator: Find a New Zealand Store
  • New Zealand Abandoned Trolleys: 0800 4273 9273

Australian and New Zealand purchases may be subject to different websites, prices, stock, delivery options, payment systems, gift cards, consumer laws, and account records. Contact the country in which the purchase was made.

Choose the Correct Bunnings Contact Route

  • Local product availability: Contact the selected Bunnings store.
  • Click & Collect order: Contact the collection store or use Customer Support.
  • Online order: Email Customer Support or use the online contact page.
  • Delivery delay: Review the tracking information and contact Customer Support.
  • In-store return: Visit the returns and exchanges desk with the product and proof of purchase.
  • Online return: Return the product to a store with the tax invoice or contact Customer Support.
  • Faulty product: Contact a store or Customer Support and preserve the receipt and product details.
  • Marketplace purchase: Contact the trusted seller through the order confirmation or Order History.
  • PowerPass account: Use Bunnings Trade or speak with the trade desk.
  • Gift card: Use the gift-card page or contact Customer Support.
  • Installation service: Contact the store or service team that organised the work.
  • Hire Shop: Contact the store from which the equipment or vehicle was hired.
  • Price guarantee: Speak with a team member or use online chat for an online purchase.
  • Privacy complaint: Email pr*****@**********om.au.
  • Suspected scam: Forward it to sc*******@**********om.au.
  • Employment: Apply through the official careers website.
  • Store complaint: Speak with the store manager and submit store feedback if unresolved.

What to Have Before Contacting Bunnings

  • The store name and suburb
  • The order or tax-invoice number
  • The date of purchase
  • The product name, item number, model, size, or colour
  • The amount paid
  • The payment method
  • The Click & Collect or delivery confirmation
  • The Marketplace trusted seller’s name
  • The PowerPass account details, when relevant
  • Photographs of damage, faults, or an incorrect product
  • Previous complaint or support references
  • A concise description of the requested resolution

Do not publish payment-card details, PowerPass account numbers, gift-card numbers, gift-card PINs, driver’s licence information, home addresses, passwords, private telephone numbers, employee information, or unredacted receipts in a public review.

How to Escalate a Bunnings Complaint

Begin with the local store when the complaint involves an in-store purchase, employee interaction, Click & Collect order, local delivery, return, special order, product hire, workshop, or service arranged through that location.

Ask to speak with the store manager or the manager responsible for the department. Provide the receipt, order number, product information, dates, people already contacted, and the resolution being requested.

If the matter remains unresolved, submit feedback through the official Bunnings contact page. Select the relevant store so the feedback can be directed to the appropriate team.

Bunnings advises customers following up on previously submitted store feedback to contact the selected store. Keep the submission confirmation and any reference number.

Online-order, delivery, or remote-return complaints can also be sent to cu*************@**********om.au.

For a substantial unresolved corporate matter, written correspondence may be addressed to:

Bunnings Group Limited
National Support Centre
Botanicca 3, Level 2 East Tower
570 Swan Street
Burnley VIC 3121
Australia

Postal correspondence may be sent to:

Bunnings Group Limited
Locked Bag 3004
Hawthorn VIC 3122
Australia

Send copies rather than original receipts, identity documents, gift cards, legal records, contracts, or other irreplaceable materials. Do not mail products or hazardous materials to head office unless Bunnings supplies return instructions.

Bunnings Online Order Problems

Bunnings online-order complaints may involve incorrect products, missing items, split deliveries, address errors, duplicate orders, cancelled products, failed payments, stock availability, or unexpected delivery charges.

Review the cart and confirmation before completing payment. Check:

  • The selected store
  • The delivery or collection method
  • The delivery address
  • The quantities ordered
  • Product dimensions and specifications
  • The estimated collection or delivery date
  • Whether the item is sold by Bunnings or a Marketplace trusted seller

If an order needs to be changed, contact Customer Support promptly. Bunnings states that it will make a reasonable effort to accommodate changes, but changes may not be possible after fulfilment or delivery has begun.

Bunnings Click & Collect Complaints

Click & Collect allows customers to order eligible products online and collect them from a selected store. Availability and preparation time depend on stock, store capacity, order size, payment verification, and the products involved.

Do not travel to the store until the collection-ready notification has been received. An order confirmation is not necessarily the same as confirmation that the products are ready.

For a delayed or incomplete collection:

  1. Check the order status and email notifications.
  2. Confirm that the correct store was selected.
  3. Contact the collection store.
  4. Provide the order number and customer name.
  5. Ask whether any products are being sourced separately.
  6. Request an updated collection time.

Bring the identification and order confirmation required by the current collection procedure. Customers collecting on behalf of another person should confirm authorisation requirements before visiting.

Bunnings Delivery Complaints

Bunnings offers parcel, standard, large-item, crane, local-store, and third-party delivery options. Available services and charges depend on location, product dimensions, weight, accessibility, and stock source.

Bunnings states that most ordinary online orders are delivered within approximately two to five business days to metropolitan and regional areas. Special Orders may take longer, and products sourced from different locations may arrive in separate deliveries.

Delivery complaints may involve:

  • A delayed order
  • Missing cartons or products
  • Damage during delivery
  • An order left in an unsafe location
  • A delivery-address error
  • Unexpected additional charges
  • Access limitations
  • A crane or large-item placement dispute
  • A third-party delivery-platform problem

Keep the tracking link, delivery messages, photographs, order confirmation, packaging, and notes of conversations with the driver or support team.

Large-item and crane deliveries are placed in a location determined to be safe and accessible by the driver or operator. Customers should discuss gates, stairs, driveways, overhead lines, soft ground, restricted access, and unloading assistance before delivery.

Missing or Damaged Bunnings Deliveries

Inspect delivered products as soon as practical. Compare the delivery with the invoice and order confirmation.

For a missing or damaged item:

  1. Photograph the packaging and product.
  2. Record which cartons or items are missing.
  3. Check whether the order was divided into multiple shipments.
  4. Review the tracking information.
  5. Contact Customer Support or the fulfilling store.
  6. Preserve damaged products until instructions are provided.

Do not install, modify, discard, or continue using a seriously damaged product if doing so may create a safety risk.

Bunnings Returns and Refunds

Bunnings accepts eligible returns and exchanges at stores across Australia. Its returns policy operates in addition to rights under the Australian Consumer Law. New Zealand customers also have rights under the Consumer Guarantees Act.

For a change-of-mind return with a valid receipt or tax invoice, Bunnings generally requires the product to be unused, in its original packaging, and in saleable condition. Refunds are normally processed to the original payment method.

The original payment card may be required for a card refund.

Without proof of purchase, Bunnings may record identification and may offer an exchange voucher or an exchange for like goods rather than a cash refund. The product must generally remain unused, packaged, and saleable.

Online purchases can usually be returned to a store with the tax invoice or handled by contacting Customer Support.

Products Excluded From Change-of-Mind Returns

Certain products are excluded from ordinary change-of-mind returns. Examples identified in Bunnings’ current policy include:

  • Custom-made products
  • Products cut to a customer’s requested size
  • Opened toilet seats for health reasons
  • Opened or unsealed blind-box products
  • Commercial quantities in some circumstances
  • Other products identified by the current returns policy

A change-of-mind exclusion does not remove statutory consumer rights when a product is faulty, unsafe, incorrectly described, or otherwise fails an applicable consumer guarantee.

Faulty Product and Warranty Complaints

Customers reporting a faulty Bunnings product should retain the product, receipt, packaging, model number, serial number, instructions, and photographs or videos showing the problem.

Explain:

  • When and where the product was purchased
  • How it was installed or used
  • When the problem began
  • Whether installation was performed by a licensed professional
  • Whether the manufacturer has already been contacted
  • The resolution being requested

The available remedy depends on the product, fault, severity, consumer law, warranty, repair options, and assessment. A remedy may involve repair, replacement, refund, spare parts, technical assistance, or referral to the manufacturer.

Do not dismantle electrical, gas, structural, pressure, or safety-critical products unless qualified and authorised to do so.

Bunnings Lowest Price Policy

Bunnings’ Australian Lowest Price Policy states that if a customer finds a competitor’s lower price on the same in-stock item, including GST and delivery charges, Bunnings will generally beat that price by 10%.

Current exclusions include:

  • Trade quotes
  • Stock liquidations
  • Commercial quantities
  • Products sold by other Bunnings Group businesses
  • Bunnings Marketplace products
  • Products that are not the same in-stock item

For an online price comparison, Bunnings directs customers to Customer Support through online chat. Keep a link or screenshot showing the competitor, product, price, stock status, delivery charge, and date.

Bunnings Marketplace Complaints

Bunnings Marketplace includes products supplied by approved third-party trusted sellers. The seller, rather than a local Bunnings store, may manage fulfilment, tracking, returns, and refunds.

Customers can contact a Marketplace seller using the Contact Seller link in the initial order-confirmation email or through Order History in a Bunnings account.

Trusted sellers maintain individual change-of-mind return and refund policies, which should be reviewed on the product page before purchasing.

Contact the trusted seller first when:

  • The Marketplace item has not arrived
  • The product is damaged
  • The wrong item was delivered
  • The product does not match its description
  • A return is requested
  • A Marketplace refund is delayed

If the seller does not respond or appears not to meet an applicable consumer guarantee, contact Bunnings Customer Support and provide the order, seller, messages, tracking information, and requested resolution.

Bunnings Gift Cards

Bunnings sells physical gift cards and electronic gift cards. Current Australian gift cards secured by a four-digit PIN can be used in stores and online, including for eligible Marketplace purchases.

Bunnings states that its current gift cards have no expiry date.

Gift-card complaints may involve:

  • A card that was not activated
  • An incorrect balance
  • A delayed physical card
  • An electronic gift card that was not received
  • A damaged card or unreadable PIN
  • A card rejected online
  • An unauthorised redemption

Keep the purchase receipt, order confirmation, purchaser’s name, recipient’s email address, card number, and delivery information in a secure location.

Never publish a complete Bunnings gift-card number or PIN. Anyone with those details may be able to spend the balance.

Bunnings PowerPass and Trade Complaints

PowerPass is Bunnings’ business and trade account program. Bunnings Trade provides account tools, business pricing, digital receipts, quotes, job-related services, and PowerPass app access.

Bunnings now also promotes PowerPass Pro Rewards for eligible business customers. Benefits, qualification, tiers, rewards, participating partners, and spending requirements are governed by the current program rules.

PowerPass complaints may involve:

  • Account application or verification
  • Trade pricing
  • Invoices and statements
  • Authorised users
  • Account-credit decisions
  • Missing digital receipts
  • PowerPass app access
  • Pro Rewards balances or eligibility
  • Returns credited to a trade account

Account customers returning products should generally bring the original invoice so the store can arrange an account credit.

Use the Bunnings Trade website, PowerPass app, local trade desk, or contact information attached to the account. Do not publish account numbers, credit limits, invoices, tax information, or authorised-user details in a public review.

Bunnings Installation and Service Complaints

Bunnings arranges a range of services that may include installation, assembly, consultation, product hire, delivery, kitchen or bathroom services, flooring, blinds, air conditioning, hot-water products, and other home-improvement work.

Some services are performed by licensed or approved third-party providers. Identify whether the complaint concerns:

  • The product sold by Bunnings
  • The Bunnings booking process
  • The service provider’s attendance
  • Workmanship
  • Property damage
  • Additional charges
  • Permits or certification
  • A delayed or incomplete installation

Keep the quote, scope of work, payment record, booking confirmation, provider details, photographs, compliance documents, and correspondence.

Report unsafe electrical, gas, plumbing, structural, or building work promptly. Stop using an installation that may present an immediate danger and contact an appropriate licensed professional or emergency authority when necessary.

Bunnings Hire Shop Complaints

Bunnings Hire Shop services may include trailers, vehicles, carpet-cleaning equipment, floor sanders, storage, skip hire, and general equipment.

Hire availability, identification requirements, deposits, charges, fuel rules, cleaning obligations, collection times, and damage procedures depend on the equipment and agreement.

Inspect hired equipment before leaving the store and report existing damage. Photograph its condition when practical.

For a hire dispute, retain:

  • The hire agreement
  • Collection and return times
  • Condition photographs
  • Fuel and cleaning records
  • Receipts
  • Breakdown or incident reports
  • The store manager’s response

Bunnings Product Recalls and Safety Complaints

Bunnings publishes product-recall notices for products requiring customer action. A recall notice may identify the brand, model, item number, sale dates, hazard, affected batch, and remedy.

Stop using a recalled product when directed. Follow the official return, repair, replacement, disposal, or refund instructions.

For a possible recalled item:

  • Locate the model, serial, batch, or item number.
  • Review the official recall notice.
  • Photograph the product and label.
  • Keep the product away from children when relevant.
  • Contact the store or recall contact.

Do not sell, donate, install, or continue using a product subject to a safety recall.

Bunnings Store Complaints

Store complaints may concern customer service, checkout delays, product availability, pricing, returns, accessibility, employee interactions, delivery organisation, trolley conditions, cleanliness, or safety.

Ask for the store manager or department manager while the details can still be reviewed. Provide the date, approximate time, department, receipt, and requested resolution.

If the manager does not resolve the matter, submit store feedback through the official contact page. Choose the correct store and keep the confirmation.

A useful review focuses on verifiable events rather than personal insults or unsupported allegations. Explain what happened, who was contacted, what response was received, and what remains unresolved.

Bunnings Privacy Requests

Questions, access requests, correction requests, and privacy complaints can be directed to the Bunnings Privacy Officer at pr*****@**********om.au.

Written privacy correspondence may be sent to:

Bunnings Privacy Officer
Botanicca 3, Level 2 East Tower
570 Swan Street
Burnley VIC 3121
Locked Bag 3004
Hawthorn VIC 3122
Australia

Bunnings may require identity verification before providing access to or correcting personal information.

If an Australian privacy complaint is not resolved, Bunnings’ policy identifies the Office of the Australian Information Commissioner as a possible external escalation route after the customer has first given Bunnings an opportunity to respond.

Bunnings Careers and Human Resources

Bunnings advertises store, trade, distribution, technology, support-office, merchandising, supply-chain, finance, and other roles through its official careers website.

The head-office number should not be described as a guaranteed direct Human Resources number. Applicants should use the official application system and contact details attached to the position.

Bunnings warns applicants about fake job advertisements and advises people to apply through its official website. Suspicious Bunnings job advertisements can be reported to jo**@**********om.au.

Current employees should use authorised internal Human Resources, payroll, benefits, leave, safety, ethics, or management channels.

Do not post tax-file numbers, employee identification numbers, payroll records, medical information, disciplinary documents, background checks, home addresses, or private workplace communications in public comments.

Bunnings Scam Warning

Scammers may misuse the Bunnings name in fake gift-card giveaways, surveys, competitions, websites, social-media pages, text messages, employment offers, invoices, and refund schemes.

Suspicious messages can be forwarded to sc*******@**********om.au.

Warning signs include:

  • A request for a gift-card number or PIN
  • A prize requiring payment or bank details
  • A job offer requiring an upfront fee
  • A refund requiring remote access to a device
  • A website using a misspelled Bunnings address
  • A message requesting an account password or one-time code
  • An invoice unrelated to a genuine purchase or trade account

Confirm suspicious promotions, orders, refunds, and job offers through an independently located official Bunnings channel.

Bunnings Ownership and Corporate Structure

Bunnings Group Limited is a wholly owned business of Wesfarmers Limited. Wesfarmers is an Australian publicly listed company whose shares trade on the Australian Securities Exchange under the code WES.

Bunnings itself is not separately traded on the stock exchange. Investors purchase Wesfarmers shares rather than shares in Bunnings Group.

Wesfarmers’ Bunnings division includes the main Bunnings retail and trade operations and other specialist businesses. Current Wesfarmers materials group Bunnings with businesses including Tool Kit Depot, Beaumont Tiles, Blackwoods, NZ Safety Blackwoods, Workwear Group, and other industrial or specialist operations.

Who Is the CEO of Bunnings?

Mike Schneider is the Managing Director of Bunnings Group. Bunnings generally uses the title Managing Director rather than Chief Executive Officer for the leader of the division.

Rob Scott is the Managing Director and Chief Executive Officer of parent company Wesfarmers Limited. Mike Schneider manages Bunnings, while Rob Scott leads the broader Wesfarmers group.

How Many Bunnings Stores Are There?

Wesfarmers describes Bunnings Group as operating a network of more than 500 locations across Australia and New Zealand. The network includes large Bunnings Warehouse stores, smaller-format stores, trade centres, specialist stores, and frame-and-truss operations.

Individual stores may open, relocate, change format, or close. Use the official Australian or New Zealand store locator for current locations and trading hours.

Bunnings Reviews and Complaints

Bunnings customer experiences can vary by store, team member, product, supplier, delivery provider, installer, Marketplace seller, trade account, and type of complaint.

Common review topics may include:

  • Product availability
  • Click & Collect preparation
  • Delivery delays
  • Returns and refunds
  • Faulty products
  • Price-guarantee requests
  • Marketplace sellers
  • Installation services
  • PowerPass accounts
  • Gift cards
  • Hire Shop equipment
  • Store accessibility
  • Employee interactions

Positive reviews may discuss helpful team members, broad product selection, a straightforward return, responsive management, a successful installation, or a satisfactory complaint resolution.

No current customer comments or QueryHunter search data were supplied with this post, so this page does not claim a dominant complaint trend, average rating, or overall customer sentiment.

Bunnings Competitors

Bunnings competes with Australian and New Zealand hardware, home-improvement, building-supply, garden, tool, trade, and online retailers.

Frequently compared businesses include:

  • Mitre 10
  • Home Hardware
  • Home Timber & Hardware
  • Total Tools
  • Sydney Tools
  • Stratco
  • Bowens
  • Reece
  • Placemakers in New Zealand
  • Carters in New Zealand
  • Independent hardware and building-supply stores

Masters Home Improvement should not be presented as a current competitor because the chain ceased trading in 2016. Boots is a pharmacy and health-and-beauty retailer and is not a meaningful Bunnings competitor. Woolworths Group is a major Australian retailer but no longer operates Masters Home Improvement.

Related Bunnings Resources

Frequently Asked Questions About Bunnings Head Office

Where is Bunnings head office?

Bunnings’ current Australian National Support Centre is at Botanicca 3, Level 2 East Tower, 570 Swan Street, Burnley VIC 3121.

What is Bunnings’ postal address?

Postal correspondence can be sent to Bunnings Group Limited, Locked Bag 3004, Hawthorn VIC 3122, Australia.

What is the Bunnings head office phone number?

The Australian National Support Centre phone number is 03 8831 9777, or +61 3 8831 9777 from outside Australia.

Is 16–18 Cato Street still Bunnings head office?

Bunnings’ current official contact and privacy pages list the Burnley National Support Centre and Hawthorn locked-bag postal address. The older Cato Street address should not be presented as the current customer-facing head office.

How do I complain about a Bunnings store?

Speak with the store manager first. If the issue remains unresolved, submit feedback through the official Bunnings contact page and identify the store involved.

How do I contact Bunnings Customer Support?

Use the Bunnings Contact Us page or email cu*************@**********om.au. Local store questions should be directed to the selected store.

Can I return an online Bunnings order to a store?

Eligible online purchases can generally be returned to a store with the tax invoice. Customers can also contact Customer Support for assistance.

Can I return a Bunnings product without a receipt?

Bunnings may record identification and offer an exchange voucher or exchange for like goods when the unused product is in its original packaging and saleable condition. Acceptance depends on the current policy and circumstances.

What is Bunnings’ lowest-price guarantee?

Bunnings generally promises to beat a competitor’s lower price on the same in-stock item by 10%, including GST and delivery charges. Exclusions apply.

How do I complain about a Bunnings Marketplace seller?

Contact the trusted seller through the order confirmation or Bunnings Order History. If the seller does not respond or resolve a consumer-guarantee issue, contact Bunnings Customer Support.

Do Bunnings gift cards expire?

Bunnings states that its current Australian gift cards do not have an expiry date.

Can Bunnings gift cards be used online?

Cards with a four-digit PIN can generally be used in stores and online, including for eligible Marketplace purchases. Older cards without a PIN may be limited to in-store use.

How do I contact PowerPass?

Use the Bunnings Trade website, PowerPass app, local trade desk, or contact information supplied with the account.

Who owns Bunnings?

Bunnings Group Limited is owned by Wesfarmers Limited.

Is Bunnings publicly traded?

Bunnings is not separately listed. Parent company Wesfarmers trades on the Australian Securities Exchange under the code WES.

Who is the CEO of Bunnings?

Mike Schneider is the Managing Director of Bunnings Group. Bunnings uses the Managing Director title for its business leader.

Where is Bunnings New Zealand head office?

The New Zealand National Support Centre is at Central Business Park, Building 1, Level 3, 660 Great South Road, Ellerslie, Auckland 1051. Its phone number is 09 978 2200.

Does Bunnings have a public Human Resources number?

Bunnings does not prominently publish a universal direct Human Resources number. Applicants should use the official careers website, and employees should use authorised internal channels.

How do I report a fake Bunnings message or job advertisement?

Forward suspicious brand communications to sc*******@**********om.au. Suspicious employment advertisements can also be reported to jo**@**********om.au.

Why Trust CorporateOfficeHeadquarters.com?

CorporateOfficeHeadquarters.com helps readers distinguish Bunnings’ National Support Centre from local stores, Customer Support, Marketplace sellers, PowerPass, trade desks, delivery providers, installers, privacy support, careers, and New Zealand operations.

This page uses Bunnings’ current Australian and New Zealand contact pages, policies, customer-support resources, trade information, and Wesfarmers corporate materials to identify the most appropriate route for different inquiries.

Disclaimer

CorporateOfficeHeadquarters.com is not affiliated with Bunnings Group Limited, Wesfarmers Limited, Bunnings Trade, PowerPass, PowerPass Pro Rewards, OnePass, Bunnings Marketplace, any trusted seller, Bunnings store, installation provider, delivery company, product manufacturer, employee, or customer-support representative.

This page is provided for informational purposes and is not legal, financial, building, electrical, plumbing, engineering, safety, employment, privacy, investment, or consumer-law advice.

Addresses, telephone numbers, executives, store locations, product availability, prices, return rules, delivery estimates, Click & Collect times, price-guarantee terms, Marketplace sellers, gift-card conditions, PowerPass benefits, service providers, privacy procedures, and complaint routes may change. Verify important information through Bunnings’ official Australian or New Zealand website and the terms applying to the specific transaction.

Share Your Bunnings Experience

Have you contacted Bunnings head office, a local store manager, Customer Support, Bunnings Marketplace, PowerPass, the trade desk, gift-card support, an installation provider, delivery support, privacy administration, or the New Zealand National Support Centre? Share the store or channel used, approximate date, general issue, response time, and whether the matter was resolved.

Please do not publish order numbers, tax-invoice numbers, PowerPass account details, gift-card numbers, PINs, payment-card information, driver’s licence details, passwords, verification codes, home addresses, personal telephone numbers, private email addresses, employee records, or unredacted receipts and screenshots.

Share0
Tweet0
Share0
Previous Article
Next Article

Bunnings Excellent Customer Service

February 1, 2025

Bunnings, Employment, customer service. Kia Ora.I would just like to inform you regarding the great customer service Bunnings has provided here in New Zealand. Having been a loyal customer for many years both in Far North Queensland and now back here in Gisborne, New Zealand.The thing that stands out for me is the amount of employment you provide to our communities here in NZ, also the fact that no matter what age group or gender you are, the employment opportunities you provide are endless. Thank you. Keep up the good work. Happy customer.

S C
Corporate Office Headquarters