Share0
Tweet0
Share0
  • H
  • |
  • B
  • |
  • Lidl UK Head Office: Address, Phone Number, Customer Service and Complaints

Lidl UK Head Office: Address, Phone Number, Customer Service and Complaints 

🗨  Comments 

Lidl UK’s head office is located at Lidl House, 14 Kingston Road, Surbiton, KT5 9NU. The published Lidl head office telephone number is 020 8971 1100. Customers needing help with a store visit, refund, faulty product, Lidl Plus account, missing points, coupon, gift card, product recall, parking notice, receipt, payment, or food-quality complaint should normally contact Lidl Customer Care on 020 3966 5566, email cu***********@*****co.uk, or use the official online Customer Care portal.

Lidl Great Britain Limited operates Lidl stores across England, Scotland and Wales. The company sells groceries, bakery products, household supplies, clothing, tools, garden products, appliances and rotating non-food specials. The Lidl head office, Customer Care team, individual stores, product manufacturers, car-park operators, Lidl Plus support and Lidl Northern Ireland have different responsibilities. This page explains which contact route to use and how to escalate an unresolved complaint.

Lidl UK Head Office Contact Information

Lidl does not prominently publish public walk-in hours for Lidl House. Customers should not visit the Surbiton head office to return groceries, exchange a product, obtain a refund, resolve a Lidl Plus issue, pay a parking notice, apply for a store job, or deliver documents unless Lidl has provided specific instructions.

Where Is Lidl UK Head Office?

Lidl Great Britain Limited is headquartered at Lidl House, 14 Kingston Road, Surbiton, KT5 9NU. The office is close to Tolworth railway station in the Royal Borough of Kingston upon Thames.

Lidl moved its Great Britain headquarters from Wimbledon to the purpose-built Surbiton and Tolworth office. Older directories may continue to list 19 Worple Road, Wimbledon, London SW19 4JS. That address should not be presented as Lidl GB’s current head office.

Lidl House supports corporate leadership, buying, administration, finance, information technology, supply chain, property, legal, compliance, marketing, sustainability, customer policy and other business-wide functions. It is not a Lidl supermarket and does not operate a public returns counter or customer collection point.

What Is the Lidl Head Office Phone Number?

Lidl Great Britain Limited lists 020 8971 1100 with its controller and head-office information.

For ordinary customer enquiries, Lidl directs shoppers to Customer Care on 020 3966 5566 or its online contact form. The Customer Care number is the more appropriate route for:

  • Store complaints
  • Refunds and returns
  • Faulty non-food products
  • Lidl Plus accounts
  • Missing Lidl Plus Points
  • Coupons and digital receipts
  • Gift cards
  • Product recalls
  • Food quality and packaging
  • Payment and receipt questions
  • Accessibility concerns

The older 0370 444 1234 number is not supported by Lidl’s current official contact pages and should not be labelled as the current head-office or Customer Care number.

Lidl Head Office vs. Customer Care

Lidl’s head office and Customer Care team perform different functions.

Lidl House supports company leadership, purchasing, supply-chain management, corporate finance, property, human resources, technology, sustainability, legal administration, compliance and other company-wide operations.

Lidl Customer Care handles complaints and questions from shoppers concerning products, stores, refunds, recalls, Lidl Plus, gift cards and other consumer matters.

Individual Lidl stores normally handle immediate store issues, refunds completed at the till, local employee supervision, stock, checkout concerns, damaged goods, local cleanliness and urgent food-safety reports.

Product manufacturers and service partners may administer repairs or warranty support for certain electrical appliances, tools and non-food products. The product manual or warranty document should identify the relevant service contact.

Car-park operators may issue and administer parking-charge notices at stores where parking enforcement is outsourced.

Choose the Correct Lidl Contact Route

  • Store experience: Speak with the duty manager or store manager before contacting Customer Care.
  • Food refund: Return the product to a Lidl store with its packaging or receipt.
  • Non-food change-of-mind return: Return the product within the stated policy period with the original packaging and receipt.
  • Faulty non-food product: Return it to a store within the policy period or contact Customer Care.
  • Product recall: Follow the instructions in Lidl’s current recall notice.
  • Lidl Plus account: Use the app’s help functions or contact Customer Care.
  • Missing Lidl Plus Points: Wait for the normal posting period, then contact Customer Care with the digital receipt.
  • Coupon did not apply: Keep the receipt and a screenshot showing the activated coupon.
  • Gift card: Use the gift-card balance checker or contact Customer Care.
  • Parking-charge notice: Follow the appeal procedure printed on the notice and preserve the Lidl receipt.
  • Privacy request: Email da*************@*****co.uk or use the data-protection complaint form.
  • Job application: Use the Lidl careers website.
  • Supplier enquiry: Use the supplier contact route rather than Customer Care.
  • Serious legal or compliance concern: Use Lidl’s confidential compliance-reporting channels.
  • Press enquiry: Contact the Lidl GB press office.

What to Have Before Contacting Lidl

  • The Lidl store address or town
  • The date and approximate time of the visit
  • The till or checkout number, when shown
  • The receipt or digital receipt
  • The product name and barcode
  • The batch, lot, serial or model number
  • The price paid
  • The payment method
  • The Lidl Plus account email or telephone number
  • Screenshots showing an activated coupon or missing points
  • Photographs of damaged packaging or a faulty product
  • The name or role of the store manager already contacted
  • Previous Customer Care case references
  • A concise description of the requested resolution

Do not publish complete card numbers, bank details, Lidl Plus passwords, gift-card numbers, gift-card PINs, home addresses, personal telephone numbers, private email addresses, employee information or unredacted receipts in a public review.

How to Escalate a Lidl Complaint

Begin with the store when the complaint involves a current visit, incorrect price, employee interaction, refund refusal, damaged product, cleanliness issue, queue, checkout, local stock or food-safety concern.

Ask to speak with the duty manager or store manager. Explain what happened, provide the receipt or product, and state the resolution requested.

If the store cannot resolve the concern, contact Lidl Customer Care using the online portal, cu***********@*****co.uk or 020 3966 5566.

Include:

  1. The store location
  2. The date and time
  3. The product or transaction involved
  4. The amount paid
  5. The people or departments already contacted
  6. The response received
  7. Relevant photographs or screenshots
  8. The specific correction being requested

If an earlier Customer Care response does not answer the complaint, reply within the same case and request a review. Referring to the existing case can preserve earlier documents and promises.

Written correspondence concerning a substantial corporate matter may be addressed to:

Lidl Great Britain Limited
Lidl House
14 Kingston Road
Surbiton
KT5 9NU
United Kingdom

Send copies rather than original receipts, gift cards, payment records, identity documents, medical records or other irreplaceable items. Do not mail food, appliances, tools, batteries, chemicals or recalled products to head office unless Lidl specifically instructs you to do so.

Lidl Store Complaints

Lidl store complaints may involve customer service, queue length, checkout handling, pricing, stock, cleanliness, food condition, employee conduct, parking, accessibility, bakery products, self-checkout or the store manager’s response.

Report immediate concerns while the store can still review the circumstances. For example, a manager may be able to inspect a shelf label, verify a till price, review food condition or identify the employee involved.

A useful complaint should identify:

  • The store and department
  • The date and approximate time
  • The product or service involved
  • What the customer expected
  • What occurred
  • Who was contacted
  • What resolution is requested

Avoid publishing employee surnames, personal information or unsupported allegations in a public comment.

Lidl Price and Checkout Complaints

Pricing complaints may involve a shelf label, promotional sign, Lidl Plus price, multibuy, reduced item, self-checkout or an item scanned more than once.

Keep the receipt and photograph the shelf label or promotional sign when it is safe and appropriate to do so. Make sure the photograph shows the product description, pack size, promotion dates and any Lidl Plus requirement.

Check whether:

  • The offer required scanning Lidl Plus
  • The coupon needed to be activated
  • The product size or variety matched the promotion
  • The offer had started or expired
  • A purchase limit applied
  • The item was reduced separately
  • The checkout scanned the correct barcode

Ask the store to review the receipt before leaving when possible. If the issue is discovered later, contact the store or Customer Care with the receipt and photographs.

Lidl Food and Grocery Refunds

Lidl’s current refund policy states that customers who are dissatisfied with a food or grocery item may return it with the original packaging or receipt.

For a simple change of mind, the grocery item should generally be non-perishable, in resaleable condition, in its original packaging and accompanied by the receipt.

Perishable, opened or temperature-sensitive products may need to be addressed as a quality complaint rather than a change-of-mind return.

For a food complaint, keep:

  • The product and packaging, when safe
  • The receipt
  • The barcode
  • The use-by or best-before date
  • The batch or lot code
  • Photographs of the concern
  • Details about storage and preparation

Do not keep food that may present an immediate safety or contamination risk merely to preserve evidence. Photograph the packaging and follow advice from Lidl or an appropriate authority.

Lidl Non-Food Returns

Lidl sells rotating non-food specials including tools, kitchen equipment, clothing, toys, garden products, household goods and electrical appliances.

Under Lidl’s current voluntary policy:

  • Faulty non-food product within 12 months: Return it with the receipt or proof of purchase for a replacement, where available, or a full refund.
  • Fault discovered after 12 months: Contact Lidl Customer Services to discuss the available options.
  • Non-faulty change of mind: Return it within 30 days in its original packaging, in resaleable condition and with the original receipt.

These voluntary policies operate in addition to statutory consumer rights. A customer’s legal rights may differ from Lidl’s ordinary change-of-mind policy when goods are faulty, unsafe, not as described or unfit for their intended purpose.

Faulty Lidl Appliances, Tools and Electronics

For a faulty appliance, tool or electronic item, retain:

  • The receipt
  • The product box
  • The model and serial number
  • The instruction manual
  • The warranty information
  • All supplied parts and accessories
  • Photographs or video showing the fault

Some products include a manufacturer or service-centre contact in the manual. Contacting that service provider may result in troubleshooting, replacement parts or repair assistance.

Customers can still contact Lidl when a product was purchased from Lidl. A manufacturer’s warranty does not automatically replace rights against the retailer.

Stop using an electrical, heating, battery, pressure or cutting product that appears unsafe. Do not dismantle or repair safety-critical equipment unless qualified to do so.

Lidl Mystery Box Returns

Lidl’s refund policy contains separate rules for products purchased through its Mystery Box programme.

Current policy information states that a customer changing their mind must notify the Mystery Box operator within 28 days after delivery. The complete box and all contents must then be returned at the customer’s cost within the required period.

Mystery Box products cannot ordinarily be returned to a Lidl store. Customers should follow the contact and return instructions supplied with the Mystery Box order.

Lidl Product Recalls

Lidl publishes current food and non-food recall notices on its website. Notices identify the affected product, pack size, batch or date code, reason for the recall and required action.

Lidl states that affected recalled products can be returned to a store for a full refund with or without a receipt.

When a recall applies:

  1. Stop using or consuming the product.
  2. Check the exact product, batch and date information.
  3. Keep the product away from children and vulnerable people.
  4. Follow any special handling instructions.
  5. Return it to a Lidl store when instructed.
  6. Contact Customer Care with additional questions.

Do not sell, donate, trade, serve or continue using a recalled product.

Lidl Food Safety and Allergy Complaints

Customers with a food-allergy concern should check the current packaging each time they purchase a product. Ingredients, suppliers, recipes and manufacturing sites can change.

Report incorrect or unclear allergen information immediately. Preserve the packaging, receipt, batch code and photographs.

For a suspected food-safety or illness concern, record:

  • The store
  • The product
  • The batch and date code
  • The purchase and consumption dates
  • How the food was stored and prepared
  • When symptoms began
  • Whether other people consumed the same food

Seek medical advice for serious, persistent or concerning symptoms. Call emergency services for an immediate medical emergency.

Customers may also contact the relevant local authority food-safety team when a condition appears to present a wider public-health risk. CorporateOfficeHeadquarters.com cannot diagnose an illness or determine its source.

Lidl Plus Customer Service

Lidl Plus is Lidl’s digital loyalty and savings app. It can provide personalised coupons, weekly offers, digital receipts, partner offers, Lidl Pay features and Lidl Plus Points.

Lidl Plus complaints may involve:

  • Account registration
  • Telephone-number verification
  • Login problems
  • Missing digital receipts
  • A coupon that did not apply
  • Missing Lidl Plus Points
  • Points or coupons that expired
  • Lidl Pay
  • App errors
  • Incorrect store selection
  • Partner offers

Use the help functions within the app or contact Lidl Customer Care. Provide the account email or telephone number privately, along with the store, receipt, date and screenshots.

Never provide a Lidl Plus password, one-time security code or full payment-card number in a public comment.

Lidl Plus Points

Lidl Plus Points allows members to earn points by scanning the Lidl Plus app at checkout.

Current programme information states:

  • Customers generally earn one point for every £1 spent.
  • Spending below £1 is rounded to provide one point.
  • Points are typically awarded the following day.
  • In some cases, points can take up to 48 hours to appear.
  • Points are valid for two years from the date they are earned.
  • Points can be exchanged for available rewards or money-off coupons.
  • Reward coupons must be activated before use.

For missing points, check the pending-points area and digital receipt before contacting Customer Care. Provide screenshots showing the purchase and account history.

Lidl Plus Coupon Complaints

A Lidl Plus coupon may need to be selected and activated before the app is scanned at checkout.

Before submitting a complaint, check:

  • The coupon’s activation status
  • The start and expiry date
  • The eligible product and pack size
  • The minimum spend
  • The purchase limit
  • The selected country and store
  • Whether the Lidl Plus card was scanned successfully

Keep the digital receipt and a screenshot of the coupon. Lidl may not be able to verify an offer that has disappeared from the app without supporting information.

Lidl Digital Receipts

Lidl Plus customers can choose digital receipts. These can help document returns, rewards and price disputes.

If a receipt is missing:

  1. Confirm that the Lidl Plus card was scanned.
  2. Check that the app is signed into the correct account.
  3. Review the receipt section after allowing time for processing.
  4. Keep any card-payment record.
  5. Contact Customer Care with the store, date, time and amount.

A bank statement may help identify a purchase but may not contain every item needed to process a product return.

Lidl Pay Complaints

Lidl Pay allows eligible customers to connect a payment method within Lidl Plus and pay when scanning the app.

Lidl Pay complaints may involve a declined payment, duplicate charge, verification issue, incorrect payment card, missing receipt or security concern.

For an unexpected charge:

  • Review the Lidl Plus receipt.
  • Check the payment account.
  • Contact Lidl Customer Care.
  • Contact the bank promptly if the transaction appears unauthorised.
  • Change account credentials if compromise is suspected.

Do not send a full card number, security code or online-banking password to Lidl through an unsecured channel.

Lidl Gift Cards

Lidl publishes an online balance checker for Lidl Gift Cards and e-vouchers. Customers enter the 20-digit card number and four-digit PIN to view the remaining balance, card status and applicable expiration information.

Gift-card complaints may involve:

  • A card that was not activated
  • An incorrect balance
  • A damaged or unreadable card
  • A missing e-voucher
  • A card rejected at the checkout
  • An unexpected expiry date
  • An unauthorised redemption

Keep the purchase receipt, activation receipt, card number and delivery email in a secure location.

Never publish a complete gift-card number or PIN. Anyone with those details may be able to use the balance.

Lidl Parking-Charge Complaints

Many supermarket car parks use time limits, registration cameras or third-party parking operators. The company named on the parking-charge notice normally administers the appeal process.

For a Lidl parking complaint:

  1. Read the notice and appeal deadline.
  2. Identify the parking operator.
  3. Keep the Lidl receipt or digital receipt.
  4. Photograph unclear signs when safe to do so.
  5. Follow the operator’s appeal process.
  6. Contact the Lidl store manager or Customer Care with supporting evidence.

Lidl may be able to review the shopping evidence or contact the operator, but customers should not ignore the formal appeal deadline while waiting for a store response.

Do not publish a vehicle-registration number, parking reference or home address in a public review.

Lidl Electric-Vehicle Charging Complaints

Selected Lidl stores provide electric-vehicle charging. Payment may be available through Lidl Plus, payment card or a charging-network provider, depending on the location and charger.

Charging complaints may involve:

  • A charger that will not start
  • A payment authorisation
  • An incorrect charge
  • An account or app problem
  • A connector fault
  • A vehicle remaining connected after charging

Check the charger for the operator’s support number. The charging operator may have direct access to session and payment records that the store does not hold.

Lidl Accessibility Complaints

Accessibility complaints may involve store entrances, aisles, accessible parking, toilets, checkout access, communication support, website access or assistance from staff.

Speak with the store manager when the issue concerns a physical location. Explain the barrier and the reasonable assistance requested.

Digital accessibility and Customer Care concerns can be submitted through Lidl’s online contact system. Include the device, browser, page, error and alternative access needed.

Lidl Careers and Human Resources

Lidl advertises store, warehouse, regional-office, head-office, customer-service, property, supply-chain, graduate and administrative roles through its official careers website.

The head-office and Customer Care numbers should not be described as universal direct Human Resources numbers. Applicants should use the application-support information provided through the careers portal.

Current employees should use authorised internal Human Resources, payroll, benefits, leave, health-and-safety, compliance or management channels.

Do not publish National Insurance numbers, payroll records, employee identification numbers, medical records, disciplinary documents, application passwords, home addresses or private workplace messages in public comments.

Lidl Supplier Enquiries

Businesses interested in supplying Lidl should use the official supplier-information and new-supplier contact routes.

A supplier enquiry should identify:

  • The business and contact person
  • The product category
  • Production capacity
  • Relevant certifications
  • Current retail experience
  • Geographic supply capability
  • Food-safety and quality systems

Customer Care is not the correct route for sending unsolicited products, price lists, confidential recipes or commercial proposals.

GSCOP Supplier Complaints

Lidl GB is subject to the Groceries Supply Code of Practice for qualifying grocery-supplier relationships.

Suppliers should normally raise concerns with their buyer first. Lidl publishes co********@*****co.uk for contact with its Code Compliance Officer.

Genuine supplier complaints should identify the agreement, order, date, issue, earlier contacts and requested resolution. Lidl states that supplier contact with the Code Compliance Officer can be kept confidential until the supplier agrees that the concern can be discussed with the Buying team.

Lidl Privacy Requests

Lidl Great Britain Limited and Lidl Stiftung & Co. KG act as controllers for parts of Lidl’s website and app services.

Privacy questions and data-protection complaints can be sent to da*************@*****co.uk or submitted through Lidl’s online data-protection complaint form.

Written privacy correspondence may be addressed to:

Data Protection Officer
Lidl Great Britain Limited
Lidl House
14 Kingston Road
Surbiton
KT5 9NU
United Kingdom

Privacy concerns may involve:

  • Lidl Plus profiles
  • Purchase and digital-receipt information
  • Marketing messages
  • Website and app data
  • Payment services
  • Store CCTV
  • Customer Care records
  • Access, correction or deletion requests

Lidl may need to verify identity before responding to a data-rights request. Do not send more identification than is reasonably requested through an official channel.

A person who remains dissatisfied after Lidl has reviewed a privacy complaint may consider contacting the UK Information Commissioner’s Office.

Lidl Compliance and Whistleblowing

Lidl’s compliance-reporting channels are intended for serious concerns such as bribery, fraud, modern slavery, major health-and-safety risks, environmental damage, competition-law issues or attempts to conceal misconduct.

Reports can be submitted through Lidl’s confidential online reporting system or sent to co********@*****co.uk.

Written compliance correspondence can be addressed to:

Lidl GB Compliance
Lidl Great Britain Limited
14 Kingston Road
Surbiton
KT5 9NU
United Kingdom

The compliance channel should not be used merely to bypass ordinary Customer Care for a refund, coupon, queue, price or store complaint.

Lidl GB Ownership and Corporate Structure

Lidl Great Britain Limited is part of Lidl’s international supermarket organisation and the Schwarz Group, a privately held German retail group headquartered in Neckarsulm, Germany.

The Schwarz Group’s principal retail businesses include Lidl and Kaufland. Lidl Great Britain Limited is a private company and is not separately listed on the London Stock Exchange.

Customers should not confuse Lidl GB with Lidl US, Lidl Ireland, Lidl Northern Ireland or Lidl companies operating in other countries. Each country may have different legal entities, websites, offers, gift cards, app accounts, refund processes and Customer Care systems.

Who Is the CEO of Lidl GB?

Ryan McDonnell is the Chief Executive Officer of Lidl Great Britain.

Leadership titles can change. Corporate, media and business correspondence should verify the current executive through Lidl GB’s latest official announcements.

How Many Lidl Stores Are in Great Britain?

Lidl GB’s current corporate information describes a network of more than 1,000 stores and 14 regional distribution centres across England, Scotland and Wales, employing more than 35,000 people.

Stores may open, relocate, close or change their trading hours. Use the official Lidl Store Finder for current addresses, facilities and opening times.

Lidl Great Britain vs. Lidl Northern Ireland

Lidl Great Britain Limited’s Surbiton office and Lidl.co.uk support England, Scotland and Wales.

Lidl stores in Northern Ireland operate through Lidl Northern Ireland and regional systems connected to Lidl Ireland. Northern Ireland shoppers should use the regional Lidl website and contact details connected to their store, receipt, app and purchase.

A Lidl Plus account, coupon, gift card or receipt issued in one country or operating region may not function in another.

Fake Lidl Support and Gift-Card Scams

Scammers may imitate Lidl competitions, surveys, Customer Care, gift cards, coupons, recruitment teams, suppliers or payment services.

Lidl has warned customers about criminals using stolen payment-card details to purchase gift cards through mobile-payment systems.

Warning signs include:

  • A prize requiring a payment or gift-card purchase
  • A request for a gift-card number or PIN
  • A refund requiring remote access to a device
  • A message requesting a Lidl Plus password or one-time code
  • A job offer requiring an upfront fee
  • A website using a misspelled Lidl domain
  • An unexpected mobile-payment transaction

Contact the bank promptly about an unrecognised transaction. Serious fraud can also be reported to Action Fraud.

Lidl Reviews and Complaints

Lidl customer experiences can vary by store, manager, product, supplier, checkout, promotion, car-park operator and type of complaint.

Review topics may include:

  • Store cleanliness
  • Queue times
  • Employee interactions
  • Product availability
  • Incorrect prices
  • Refunds and returns
  • Faulty non-food products
  • Lidl Plus coupons
  • Missing Lidl Plus Points
  • Gift cards
  • Parking notices
  • Food quality and recalls
  • Customer Care communication

Positive reviews may describe affordable prices, helpful employees, fresh bakery products, a straightforward refund, useful Lidl Plus offers or a satisfactory complaint resolution.

Lidl Competitors

Lidl competes with British supermarket, discount-grocery, convenience and online-food retailers.

Frequently compared businesses include:

  • Aldi
  • Tesco
  • Sainsbury’s
  • Asda
  • Morrisons
  • Iceland
  • Co-op
  • Waitrose
  • M&S Food
  • Ocado

Aldi is Lidl’s closest national discount-supermarket comparison. Tesco, Sainsbury’s, Asda and Morrisons operate broader supermarket formats, while Iceland specialises more heavily in frozen food.

Related Lidl Resources

Frequently Asked Questions About Lidl UK Head Office

Where is Lidl UK head office?

Lidl Great Britain Limited is headquartered at Lidl House, 14 Kingston Road, Surbiton, KT5 9NU.

Is Lidl still headquartered on Worple Road?

No. The former Wimbledon address should not be presented as Lidl GB’s current head office. Current official pages identify Lidl House in Surbiton.

What is the Lidl head office phone number?

Lidl Great Britain Limited lists 020 8971 1100 with its head-office and controller information.

What is the Lidl Customer Care phone number?

Lidl Customer Care can be reached from within the UK on 020 3966 5566.

What is Lidl Customer Care’s email address?

The current Customer Care email published in Lidl product-recall notices is cu***********@*****co.uk.

Is 0370 444 1234 still Lidl’s phone number?

That number is not listed on Lidl GB’s current official legal, privacy or Customer Care pages. Use the current Customer Care or head-office numbers shown above.

How do I complain about a Lidl store?

Speak with the store manager first. If the concern remains unresolved, contact Lidl Customer Care with the store, date, receipt and requested resolution.

Can I return food to Lidl?

Yes. Lidl’s policy states that a dissatisfied customer may return a food or grocery item with its original packaging or receipt. Change-of-mind rules are more limited.

How long do I have to return a Lidl non-food item?

Current voluntary policy generally allows 30 days for a non-faulty change-of-mind return with the original packaging and receipt. Faulty non-food specials may be returned within 12 months with proof of purchase for a replacement or refund.

Can I return a recalled Lidl product without a receipt?

Yes. Lidl states that affected recalled products can be returned to a store for a full refund with or without a receipt.

How do I report missing Lidl Plus Points?

Points normally appear the following day but may take up to 48 hours. Check the app and digital receipt, then contact Customer Care if they remain missing.

How long do Lidl Plus Points last?

Current programme information states that Lidl Plus Points remain valid for two years from the day they are earned.

Why did my Lidl Plus coupon not work?

The coupon may have required activation or may have applied only to a specific product, date, quantity or minimum spend. Keep the receipt and screenshot before contacting Customer Care.

How do I check a Lidl gift-card balance?

Use Lidl’s online gift-card balance checker with the 20-digit card number and four-digit PIN.

How do I appeal a Lidl parking charge?

Follow the appeal procedure provided by the parking operator and submit the Lidl receipt or digital receipt as supporting evidence. Contact the store or Customer Care without missing the operator’s deadline.

Who owns Lidl UK?

Lidl Great Britain Limited is part of Lidl’s international organisation and the privately held Schwarz Group.

Is Lidl publicly traded?

No. Lidl and the Schwarz Group are privately held and do not have publicly traded shares.

Who is the CEO of Lidl GB?

Ryan McDonnell is the Chief Executive Officer of Lidl Great Britain.

Does Lidl have a public Human Resources number?

Lidl does not prominently publish one universal direct HR number. Applicants should use the careers website, and employees should use authorised internal channels.

How do I contact Lidl about privacy?

Email da*************@*****co.uk or use Lidl’s online data-protection complaint form.

How do suppliers complain to Lidl?

Suppliers should contact their buyer first. Qualifying GSCOP concerns may be sent to Lidl’s Code Compliance Officer at co********@*****co.uk.

Why Trust CorporateOfficeHeadquarters.com?

CorporateOfficeHeadquarters.com helps readers distinguish Lidl’s Surbiton head office from Customer Care, individual stores, Lidl Plus, gift cards, product manufacturers, parking operators, suppliers, privacy support, careers and compliance channels.

This page uses Lidl’s current legal, privacy, Customer Care, refund, recall, Lidl Plus, gift-card, supplier, careers and corporate resources to identify the contact route most likely to review each type of concern.

Disclaimer

CorporateOfficeHeadquarters.com is not affiliated with Lidl Great Britain Limited, Lidl Stiftung & Co. KG, Schwarz Group, Lidl Plus, Lidl Pay, Lidl Northern Ireland, any Lidl store, supplier, product manufacturer, warranty provider, parking operator, charging-network operator, employee or Customer Care representative.

This page is provided for informational purposes and is not legal, medical, food-safety, financial, employment, privacy, warranty or consumer-rights advice.

Addresses, telephone numbers, executives, store locations, opening hours, product ranges, refund rules, warranty procedures, recall notices, Lidl Plus Points, coupon terms, gift-card rules, parking arrangements, privacy procedures and complaint routes may change. Verify important information through Lidl’s official website and the terms applying to the specific product, purchase or account.

Share Your Lidl Experience

Have you contacted Lidl head office, Customer Care, a store manager, Lidl Plus support, gift-card support, a product service centre, parking operator, privacy team, Human Resources or supplier compliance? Share the store or channel used, approximate date, general issue, response time and whether the concern was resolved.

Please do not publish receipt barcodes, payment-card details, Lidl Plus passwords, verification codes, gift-card numbers, PINs, parking references, vehicle registrations, home addresses, personal telephone numbers, private email addresses, employee records, medical information or unredacted screenshots.

Share0
Tweet0
Share0
Previous Article
Next Article

There are no reviews yet. Be the first one to write one.

Corporate Office Headquarters