Kolter Homes’ published office is in Palm Beach Gardens, Florida. Its parent, The Kolter Group, lists a separate corporate headquarters in Delray Beach. This guide distinguishes those offices from community sales contacts and homeowner-care teams.
Write a review about your Kolter Homes experience, or use the official contacts below for assistance.
Kolter Homes corporate office — quick answers
Kolter Homes office: 4807 PGA Boulevard, Palm Beach Gardens, FL 33418, USA.
Kolter Homes phone: 561-515-4450. Email: information@kolter.com.
Parent-company headquarters: The Kolter Group LLC, 105 NE 1st Street, Delray Beach, FL 33444; 561-682-9500.
Existing homeowners: Use your community’s homeowner-care contact rather than assuming the sales office handles warranty requests.
Source: The Kolter Group’s division directory. Checked September 12, 2026.
On This Page
Kolter Homes Contact Numbers and Departments
| Reason for contacting | Contact | Purpose |
|---|---|---|
| Kolter Homes general inquiry | 561-515-4450 information@kolter.com |
Published homebuilding-division contact; identify your community and the subject. |
| Parent-company routing | 561-682-9500 The Kolter Group’s division directory |
The Kolter Group’s general corporate office, with separate division contacts. |
| New-home sales or community visit | Kolter Homes community contact directory | Find the sales location and telephone number for the community you are considering. |
| Homeowner service or warranty | Kolter Homes homeowner directory | Find the community-specific homeowner-care phone and email, plus owner documents. |
| Example: Artistry Palm Beach homeowner care | 561-805-3936 artistrypalmbeachcare@kolterhomes.com |
Published care contact for this community, not a universal Kolter Homes service line. |
| Employment or application | Kolter Homes careers page | Use the official route for current job opportunities. |
Kolter Homes and Kolter Urban are separate divisions. Kolter Care’s official FAQ identifies its service process as Kolter Urban customer care. Do not assume that a number found on that site handles a Kolter Homes single-family community. Use the division and community shown in your purchase and homeowner documents.
Kolter Homes Homeowner Service and Warranty Requests
Start with the Kolter Homes homeowner directory, which lists care contacts by community and region. Its phone numbers can differ from those on the sales directory. If your community is missing or renamed, ask the Kolter Homes office which team now handles service there rather than submitting the same request to several unrelated communities.
Prepare the community name, home address, closing date and a concise description of the concern. Identify the room or location, when the condition first appeared and whether it has changed. Submit private details only through the company’s designated channel. Ask whether the request should be entered through a homeowner portal, sent to the listed care email or handled another way.
For multiple items, give each one a separate description and photograph. A list such as “kitchen cabinet door does not close” is easier to route than “everything needs fixing.” Include prior service dates and explain whether a previous repair addressed the same condition. Keep original photographs so later changes can be compared fairly.
The owner page provides a homeowner guide and 2-10 Home Buyers Warranty material. Consult the documents that apply to your home and closing date. A general website description does not establish that every condition has the same coverage period or that a particular repair qualifies. Ask the care team to identify the applicable provision when explaining a decision.
If an inspection or trade visit is scheduled, confirm the appointment window, required access and who will attend. Ask whether someone needs to be present and what preparation is required. After the visit, record what was inspected, what work was completed and which items remain open. A visit alone does not necessarily mean the entire request is resolved.
For an urgent hazard, use emergency services or the relevant utility’s emergency contact when appropriate, and notify the builder through the emergency instructions in your owner documents. Do not wait for an ordinary sales inquiry to be answered. For nonemergency work, ask about authorization and documentation before arranging repairs for which you intend to request reimbursement.
How to Escalate a Kolter Homes Concern
The following steps are practical suggestions for a service, construction or communication concern:
- Identify the correct team. Use homeowner care for a post-closing service item and the community sales or construction contact for a pre-closing question. Include the community name in the subject line.
- Keep a dated record. Summarize the condition, when it was reported, inspections or repairs already completed and the responses you received. Provide relevant photographs or documents through the specified private method.
- Request a clear next step. Ask whether the team will inspect, schedule a trade, explain coverage or provide missing documentation. If a request was closed, ask what finding supported that status.
- Ask for management review. If the response leaves the issue unresolved, request the responsible care manager or regional team. Give the case reference and exact question that still needs an answer. Use the homebuilding-division office for routing if you cannot identify the responsible contact.
A concise summary can separate a missed appointment from a disagreement over repair scope or warranty coverage. If you disagree with the response, identify the specific item and explanation you want reconsidered. Ask for the decision in writing and retain it with the earlier service record.
For an association or shared-area issue, identify who manages the relevant amenity, landscaping, road or common property. The homeowner association, property manager, developer and builder can have different responsibilities. Ask the current association manager where to direct the issue; a home warranty request does not automatically reach the team responsible for community operations.
Sales, Construction and Closing Questions
For a prospective purchase, use the community sales contact and identify the home, lot or floor plan you mean. Ask for current written information on availability, included features, optional selections and any offer you are considering. The Kolter Homes website notes that prices, specifications, amenities and other offerings can change; a saved advertisement should be checked against current purchase documents.
For a home under construction, distinguish a design-selection question from a construction-status question or a proposed change. Keep the selection sheet, approved change order and relevant correspondence together. Ask who is authorized to confirm a change and what written documentation will reflect it. A conversation with one team should not be assumed to revise your contract.
For a closing or payment question, use the verified contacts already established with your sales, title or closing team. Confirm an unexpected change to payment instructions through a previously verified telephone number before acting. A corporate directory can identify a company, but it does not authenticate a particular message or payment destination.
When following up after an inspection or walkthrough, list the agreed items and ask how each will be tracked. Note whether an item was completed, scheduled or still being reviewed. Keeping this record separate from unrelated sales questions helps the service team understand what remains to be addressed.
Kolter Homes Corporate Contact Questions
Is Kolter Homes headquartered in Delray Beach or Palm Beach Gardens?
The parent-company directory lists Kolter Homes at 4807 PGA Boulevard in Palm Beach Gardens and The Kolter Group’s headquarters at 105 NE 1st Street in Delray Beach. Both addresses have a published role. This guide uses the homebuilding-division office for Kolter Homes and labels the parent headquarters separately.
Is there one warranty number for every Kolter community?
The official owner page lists community-specific care numbers and emails. Use that directory rather than treating one community’s contact as a nationwide hotline. Sales numbers, homeowner-care numbers and Kolter Urban contacts serve different purposes.
What is the Kolter Homes HR or payroll phone number?
A dedicated public HR or payroll telephone number was not verified. Employees should use the contacts supplied by their workplace, and applicants should use the careers page. Neither general corporate number should be labeled as a verified specialist employee help line.
Will a public review submit a warranty request?
No. A review here is published on an independent website. Submit the service request through Kolter Homes’ applicable care process and keep its confirmation. You can separately describe your experience publicly without including your home address, contract or private correspondence.
About Kolter Homes
Kolter Homes is the homebuilding division within The Kolter Group’s businesses. Its portfolio includes communities with different locations and lifestyles, including Cresswind communities. The correct division, community and stage of ownership determine which contact is most relevant to a request.
Related Homebuilder Corporate Office Guides
For other homebuilders, see our Lennar and D.R. Horton guides. Their service and warranty procedures are separate from Kolter Homes’ procedures.
Why Trust Corporate Office Headquarters?
We checked the parent-company division directory, Kolter Homes’ community and homeowner pages, careers information and Kolter Urban’s separately identified care FAQ on September 12, 2026. Phone numbers and contact details were checked against published sources, not by calling. Corporate Office Headquarters is independent and is not affiliated with Kolter Homes or The Kolter Group. Practical preparation and escalation steps are our suggestions; the company’s own procedures and your transaction documents determine how a request is handled.
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