Honey Baked Ham Corporate Office: Address, Phone and Reviews

Honey Baked Ham’s corporate office is in Alpharetta, Georgia. This guide provides the company’s address and explains which contacts to use for general questions, store purchases, shipped orders and complaints.

Write a review about your Honey Baked Ham experience, or use the official contacts below for assistance.

Honey Baked Ham corporate office — quick answers

Corporate address: The Honey Baked Ham Company, LLC, 3875 Mansell Road, Alpharetta, GA 30022, USA.

General inquiries: 800-367-7720. The company publishes this as its general customer-service contact; it is not identified as a dedicated executive or HR line.

Place a shipping order: 800-367-2426.

Sources: Published mailing address and official contact directory. Verified September 6, 2026.

On This Page

Honey Baked Ham Contact Numbers and Departments

Reason for contacting Contact Purpose
General questions 800-367-7720 General inquiries and help identifying the appropriate resource.
Place a shipping order 800-367-2426 Telephone ordering for products to be shipped.
Store orders, pickup or local availability Official store locator Find the location’s phone number, address and hours.
Store or shipped-order feedback Official feedback and chat options Choose “Store Visit Feedback” or “Shipped Orders Feedback” for the transaction involved.
Workplace or group catering HBHCatering@hbham.com Discuss catering plans and group meals.
Business gifts HoneyBakedGiftExpert@hbham.com Contact the business-gifting team.

For additional support guidance, see our sister site’s Honey Baked Ham customer service guide.

How to Escalate a Honey Baked Ham Complaint

The company provides separate feedback routes for store experiences and shipped orders. These preparation and follow-up steps are suggestions:

  1. Start with the transaction involved. For a store purchase, pickup or local catering issue, contact the store manager. For a shipped purchase, use “Shipped Orders Feedback” on the official contact page.
  2. Provide useful records. Have the receipt or order number, purchase date, store location or delivery details available. For damaged packaging, missing items or product-quality concerns, include clear photos privately with your message.
  3. Explain the resolution you are requesting. State whether you want an order update, replacement, refund review or follow-up from management.
  4. Request further review if needed. Follow up through general inquiries with the earlier correspondence and any case number. Ask whether the customer experience team or an appropriate manager can review the unresolved issue.

For an order needed for a specific event, include the event date when contacting the company. A replacement or refund is not guaranteed by submitting feedback.

A review here does not notify Honey Baked Ham, change an order or request a refund. Use the official contact routes for assistance.

Honey Baked Ham corporate address in Alpharetta and general inquiry number 800-367-7720Corporate contact graphic showing the Alpharetta address and general inquiry number; not a photograph of the headquarters.

Frequently Asked Questions

Is the Alpharetta corporate office a pickup location?

Do not assume the corporate address is the pickup location for your order. Check your confirmation and the official store locator for the store handling your purchase.

Can I send a complaint by email?

The official contact page directs customers to its store and shipped-order feedback forms, along with chat. Use those routes for purchase complaints. The catering and business-gifting email addresses above serve those specific departments.

Where should employees or job applicants ask for help?

Applicants can use the official Honey Baked Ham careers website. Employees should use the HR or payroll contacts provided by their workplace. A dedicated public HR phone number was not verified for this guide.

About The Honey Baked Ham Company

Harry J. Hoenselaar opened the first HoneyBaked store in Detroit, Michigan, in 1957. The family-owned company sells spiral-sliced glazed ham, turkey, sides and desserts, with retail, catering and shipping options. See its official company history.

Related Corporate Office Guide

For a purchase or catering experience with another deli company, see our Jason’s Deli corporate office guide.

Why Trust Corporate Office Headquarters?

We checked Honey Baked Ham’s official contact page, published mailing address, company history and department email links on September 6, 2026. Numbers were verified from published sources, not by calling. Corporate Office Headquarters is independent and is not affiliated with The Honey Baked Ham Company, LLC.

Share Your Honey Baked Ham Review

Was your experience with a store, pickup order, shipment or catering service? Tell readers what happened, which team you contacted and whether the issue was resolved. Positive and negative experiences are welcome.

Keep order numbers, payment information, home addresses, phone numbers and other private details out of public comments and photos.

Write your review using the form below.

1.7
1.7 out of 5 stars (based on 10 reviews)

Honey Baked Ham Disappointing Delivery Issue

April 16, 2025

Honey Baked Ham, I ordered a lemon cream cake on 4/2/25 for delivery on 4/17/25. I just called to find out that it is not going to be delivered under 4/21/25. You never notified me, I ordered it for Easter not after Easter. This is the last time I will ever order from your company again, and I will let others know of your bad service. I probably won’t get a response back, but I had to try.

R F

Honey Baked Ham Menu Request Cobb Salad

January 21, 2025

Honey Baked Ham, Cobb Salad. You had the best Cobb Salad around our town. I loved it because it was the one salad that was easy on my stomach and tasted fantastic. I would brag to my coworkers about it and many tried it and said it was great. I am So Disappointed and Angry Honey Baked Ham stopped carrying it. Why did you have to take it off the menu? You are a large company and I don’t know why it would hurt to keep it on the menu.

S S

Substandard quality of ham

January 4, 2024

We have purchased Honeybaked Ham in California and now in Florida EVERY year. This year our purchase ( about $145.00) was not up to standard – unfortunately, this product was for a party in our home for 50 people. The ham was not glazed as usual and it was VERY fatty throughout the product. There was so much waste that my 1/2 bone-in ham was about a 1/4 ham!!! I am seeing other complaints from the same store ( Ocala, Florida). I am hoping that this will not continue. We had to supplement our ham for yet even more money.

J S

Not the HBH of yester-years

December 25, 2023

Purchased our annual HBH this year as usual from the San Jose store. Talked to many of the same folks in line that I see each year when we line up before daybreak waiting to pick ‘er up. An HBH is a family tradition for us. But this year I would have been better off with a store-bought ham for one-fourth the price. Gone was the wonderful honey-smoked favor. This was more of a ‘Salt Ham’. Called the HBH Customer Service number to ask if I had ordered the wrong ham as it wasn’t what we remembered. Was told that I would have to contact the store where purchased as their outlets are independent franchises. OK, being Dec 24, I did call, 408-247-1501. And someone answered. It was an employee who would sell me another, but didn’t understand when I told him I already had one, that lacked the favoring. He didn’t understand. I asked for the manager and was told he was unavailable. Asked to leave a message for the manager to call me, but don’t expect it to happen as I had to repeat my phone number multiple times. Something about the numbers confused him, and a lack of anything to write a note on. But at least the employee answered the phone.

M A

Missing part of $315 Order, drove 2 hr to store, Store won’t offer any assistance

December 23, 2023

12/23/23 Store: 4308 Order: 303339764 I placed my Christmas dinner order: for $315.58 Had to drive into Dallas to pick up my prepaid order. Arrived at my pick-up time to find 3 people were gathering the order as I stood there rather than it already being. Had I not noticed, I would be missing $30 in sandwiches. I walked out missing $32 in ham slices. Called the store, and he said to drive back out. I explained I had to move my shift just to pick up this order and I didn’t have another 2 hours to drive, I’m working later tonight, nor a day as I work this holiday season… he had zero resolve, repeated the store hours, said come pick it up. Had a bad experience last year and now this. I attempted to call the customer service line and was hung up on. Over the last 25 years of buying holiday dinners with Honeybaked Hams, this is my absolute last.

D S