Round Table Pizza publishes an online customer feedback form for restaurant comments and separate support for rewards and eGift cards. FAT Brands lists Round Table Pizza in its brand portfolio and provides a corporate contact in Beverly Hills, California. This guide distinguishes that company contact from help with an individual restaurant order, a refund request, missing rewards or a gift card.
Share your Round Table Pizza review, or use the official contacts below for assistance with your purchase.
Round Table Pizza corporate office — quick answers
Published FAT Brands corporate contact: 9720 Wilshire Boulevard, Suite 500, Beverly Hills, CA 90212, USA.
FAT Brands telephone: 310-319-1850. This is a parent-company contact, not a verified dedicated Round Table Pizza order or complaint hotline.
Restaurant feedback: Round Table Pizza Contact Us form.
Rewards support: Appcustomerservicertp@fatbrands.com.
Sources: FAT Brands’ published address, corporate contact page and Round Table’s rewards guidance. Checked September 12, 2026.
On This Page
Round Table Pizza Contact Numbers and Departments
| Reason for contacting | Contact | Purpose |
|---|---|---|
| Current order, restaurant service or receipt | Find your restaurant | Contact the location that prepared or accepted the order. |
| Customer comments and unresolved concerns | Official customer feedback form | Send restaurant details and a summary of the issue to Round Table Pizza. |
| Royal Rewards or app support | Appcustomerservicertp@fatbrands.com | The rewards-support email published by Round Table Pizza. |
| Lost eGift card email | 855-907-3204 info@buyatab.com |
The eGift card partner’s contact for resending gift information. |
| Corporate or business inquiry | 310-319-1850 contact@fatbrands.com |
FAT Brands’ published company contact. |
| Catering or a group meal | Catering information | Choose a location and confirm the order details with that restaurant. |
| Franchise interest | FAT Brands’ Round Table Pizza page | Official brand information and the franchise inquiry route. |
Round Table’s contact page notes that its feedback form may not display in Chrome’s incognito mode. If it is missing, try the page in a regular browser window. Keep any submission confirmation for your records.
Round Table Pizza Headquarters and Ownership Contacts
FAT Brands currently includes Round Table Pizza in its official brand portfolio. The Beverly Hills address above is the corporate contact published by FAT Brands. We did not verify a separate current Round Table Pizza headquarters street address from the official sources reviewed.
Use the FAT Brands contact for a company or business inquiry and the restaurant’s own contact for a purchase. Before sending documents to a corporate office, ask the team handling your case which address and department to use. A corporate listing does not establish walk-in customer support or a place to return food purchases.
Round Table’s brand page describes a franchise network. The company associated with a particular restaurant can therefore matter when asking about employment, payments or local service. Use the business name and location on your receipt or employment paperwork, and ask the restaurant to identify the appropriate owner or manager when needed.
How to Escalate a Round Table Pizza Order Complaint
The following preparation steps are suggestions. They do not establish a companywide refund entitlement or promise a response within a particular period.
- Contact the restaurant promptly. For an incorrect, incomplete or delayed order, use the number on your confirmation or the official location listing. Tell the restaurant whether the order was for carryout, delivery or a scheduled pickup.
- Have the order details ready. Keep the restaurant address, order number, purchase time, items and receipt total. For an item concern, describe the difference between what you ordered and what arrived. Photographs can help document the issue.
- Request a specific resolution. Explain whether you are asking for missing items, an order correction, clarification of a charge or review of a refund request. Ask what the restaurant can do and when you should expect the next step.
- Ask a manager to review an unresolved issue. Summarize the initial conversation and identify what remains unanswered. If the local discussion does not resolve the concern, use Round Table’s official customer feedback form.
- Retain the written outcome. If a refund or credit is agreed, ask for the amount, method and confirmation. Keep that record so you can distinguish the agreed resolution from a new or unrelated transaction.
For delivery ordered through another company’s app, check the receipt to identify the seller and payment channel. Contact that app’s support for questions about its delivery charge, payment or refund process, and contact the restaurant about the food it prepared. Tell each team what the other has already said.
If a payment appears duplicated, compare the receipt with the payment account and note whether each entry is pending or posted. Ask the restaurant to check its order records and your card issuer to explain the transaction status. Avoid placing the same order again until you know whether the first attempt was accepted.
A review here does not submit an official restaurant complaint. Do not publish payment information, order access links, rewards login details, gift card numbers or PINs. Contact the restaurant directly for a concern requiring immediate attention.
Royal Rewards, Missing Points and App Problems
Round Table’s published rewards FAQ lists Appcustomerservicertp@fatbrands.com for assistance. It asks customers with missing-points problems to provide a receipt image and suggests checking account history because the points may already have been added.
The website also describes a rollout of a new ordering and rewards experience. Use the instructions shown for your restaurant and account rather than assuming that every location has the same options. The main rewards page describes receipt claims within 72 hours and notes that some features depend on participation; check your current account’s instructions promptly after a purchase.
When requesting help, identify the restaurant, purchase date, account email and the action that failed. A screenshot of the error is more useful than simply saying the app does not work. Remove passwords, payment details and unrelated personal information before sharing an image.
For login problems, try the official password-reset option and check the email account associated with your membership. If you have used different email addresses, explain that to support before opening another account. For a coupon question, save the offer’s terms and expiration date so the team can review the actual promotion involved.
Round Table Pizza Gift Card Assistance
Round Table’s gift card page says it is phasing out some existing cards as part of a program upgrade. For certain invalid-merchant or inactive-card messages, it directs customers to bring the physical card to a local restaurant for assistance or replacement. The page lists locations that do not participate in that replacement process, so check the instructions before making a trip.
If you need a lost eGift card email resent, the same page lists the eGift partner at 855-907-3204 and info@buyatab.com. It also provides a balance and transaction-history tool.
Keep the purchase confirmation and the card while seeking assistance. Record the error message and where you tried to redeem it. Share the full card number or PIN only through the official private process when required; posting a photograph of a gift card can expose its value to someone else.
Catering, Team Meals and Scheduled Orders
Use the official catering page to locate the restaurant handling your event. Before paying for a group order, confirm the date, pickup or delivery time, delivery address, item quantities and total. Ask who should be contacted if the event schedule changes.
For a large order, request written confirmation of any special instructions and ask about that restaurant’s change or cancellation conditions. If food preferences or ingredient questions matter to your group, discuss them with the restaurant before ordering. Do not assume a request typed into an order note has been accepted without confirmation.
Round Table Pizza Corporate Office Questions
Is 310-319-1850 a Round Table Pizza complaint hotline?
It is the contact published by FAT Brands. For a restaurant order, start with the location or Round Table’s customer feedback form. We did not verify a dedicated national telephone complaint line for the pizza brand.
Who handles restaurant employment and payroll questions?
Ask the hiring restaurant or employer named on your paperwork. Franchise employment contacts can differ from the brand’s corporate contacts. Do not send payroll identifiers through a public review or a general customer form.
Can corporate customer service guarantee a refund?
No guarantee was verified. Request a review through the restaurant or seller that handled the transaction and keep its written decision. Explain any previous contacts when escalating the concern.
About Round Table Pizza
According to FAT Brands’ brand history, Bill Larson opened the first Round Table Pizza in Menlo Park, California, in 1959. The business developed into a restaurant franchise serving pizza and related menu items. Local restaurant details, ordering options and available services should be checked through the official location directory.
Related Corporate Office Guides
For another pizza restaurant brand, see our Mountain Mike’s Pizza corporate office guide.
Why Trust Corporate Office Headquarters?
We checked Round Table’s contact, rewards, gift card and catering pages, plus FAT Brands’ company contact and brand information, on September 12, 2026. Telephone numbers were checked against published sources, not by calling. Corporate Office Headquarters is independent and is not affiliated with Round Table Pizza or FAT Brands.
Share Your Round Table Pizza Review
Which restaurant did you use, how did you order, and was your concern resolved? Positive and negative experiences are welcome. Describe your own experience and remove private account and transaction information. Use the review form below, and contact the company separately when you need help with an order.