Dave and Busters Corporate Office: Address & Phone

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Eric Strand

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Dave and Busters corporate office is located in Coppell, Texas, in the Dallas–Fort Worth area. If your concern involves food service, an arcade game, Power Card, Rewards account, charge, gift card, or event at a specific venue, begin with the location manager or Guest Relations. The corporate address, customer service numbers, complaint routes, and company information are provided below.

Dave & Buster’s Quick Answers

How to Contact Dave & Buster’s Corporate Office Headquarters

Dave and Busters Headquarters Overview

Headquarters location clarification: Dave & Buster’s official corporate address is in Coppell, Texas. The company is frequently described as Dallas-based because Coppell is located in the Dallas–Fort Worth metropolitan area, but mail should be addressed using Coppell, TX 75019.
Dave and Busters corporate office headquartersDave & Buster’s corporate office is located in Coppell, Texas.

Which Dave & Buster’s Contact Should You Use?

Reason for Contact Recommended Contact
Food, service, cleanliness, employee, billing, or location complaint Speak with the manager at the location first, then contact Guest Relations if unresolved
Broken arcade game or incorrectly deducted chips Notify an employee before leaving the location so the game and Power Card can be checked
Power Card chips, tickets, balance, or transaction dispute Contact the location or call Guest Relations at 1-888-300-1515
D&B Rewards, mobile app, login, or missing account activity Use the support options on the official FAQ page or contact Guest Relations
Gift card purchase, delivery, activation, or balance problem Begin with the gift-card support link on the official Dave & Buster’s contact page
Birthday party, group event, deposit, or reservation problem Contact the location or event representative listed in the confirmation
Job application or career opportunity Dave & Buster’s careers page
Employee Human Resources concern Use the company’s internal HR resources or call the Human Resources Hotline at 1-800-362-2515
Corporate or investor matter Call the corporate office at 1-214-357-9588 or visit Investor Relations

For more detailed assistance with Power Cards, Rewards, charges, refunds, gift cards, and event complaints, see the Dave & Buster’s customer service guide.

How to Escalate a Dave & Buster’s Complaint

Complaints involving a specific visit should normally begin with the manager on duty. Addressing the problem while you are still at the location allows the manager to examine the food, game, Power Card, receipt, or other issue directly.

If the manager does not resolve the concern, contact Guest Relations at 1-888-300-1515, email guest.relations@daveandbusters.com, or submit the official contact form.

When submitting a complaint, provide:

  • The Dave & Buster’s location
  • The date and approximate time of the visit
  • The check, receipt, order, or transaction number
  • The name or description of the employee or manager contacted
  • The Power Card number when the issue involves chips or tickets
  • Photographs or screenshots documenting the problem
  • A concise description of what happened
  • The resolution you are requesting

Keep copies of receipts, Power Card information, emails, photographs, and contact-form confirmations. If the matter remains unresolved after contacting the location and Guest Relations, a written escalation can be mailed to the Coppell corporate office. Send copies rather than original receipts.

Privacy warning: Do not publish a complete Power Card number, PIN, Rewards password, payment-card number, receipt barcode, home address, telephone number, email address, or other private information in a public review. Provide sensitive transaction information only through Dave & Buster’s official support channels.

Dave & Buster’s Corporate Office Reviews and Complaints

The CorporateOfficeHeadquarters.com Dave & Buster’s page currently shows no submitted customer reviews. Customers are invited to be the first to share a firsthand experience involving a location, Guest Relations, corporate support, food service, arcade games, Power Cards, Rewards, gift cards, or event handling.

A helpful review should identify the location, approximate date, general type of concern, support route used, response received, and whether the matter was resolved. Reviews should remain factual and should not include private account, payment, or employee information.

About Dave & Buster’s

Dave & Buster’s was founded in 1982 and combines restaurant dining, sports viewing, arcade games, Power Card gameplay, prizes, and private events in large entertainment venues.

Dave & Buster’s Entertainment, Inc. operates two principal brands: Dave & Buster’s and Main Event. The company reports operating more than 200 entertainment and dining venues in North America through the two brands. Main Event offers bowling, arcade games, laser tag, food, drinks, and other location-dependent attractions.

Dave & Buster’s Entertainment is publicly traded on Nasdaq under the stock symbol PLAY. The company also operates and franchises locations outside its primary domestic markets.

Dave & Buster’s Competitive Position

Dave & Buster’s competes for dining and entertainment spending with family entertainment centers, sports-oriented venues, bowling centers, arcades, casual restaurants, and local event facilities.

Entertainment competitors and alternatives include Surge Entertainment, Drive Shack, Bowlero, Topgolf, and Chuck E. Cheese.

Dave & Buster’s distinguishes itself by combining a full-service restaurant and sports-bar environment with a large arcade, Power Card system, prize redemption, and event space. Main Event extends the parent company’s reach into bowling and other family-oriented attractions.

Frequently Asked Questions

Where is Dave and Busters headquarters?

Dave & Buster’s headquarters is located at 1221 S. Belt Line Road, Suite 500, Coppell, TX 75019. Coppell is part of the Dallas–Fort Worth metropolitan area.

What is the Dave and Busters corporate number?

The Dave and Busters corporate office phone number is 1-214-357-9588. Corporate office hours are Monday through Friday from 8 a.m. to 5 p.m. Central Time.

What is the Dave and Busters customer service number?

The Dave & Buster’s Guest Relations number is 1-888-300-1515. Guest Relations is available Monday through Sunday from 8 a.m. to 7 p.m. Central Time.

How do I contact Dave and Busters Guest Relations after hours?

After-hours voicemail is available at 1-800-842-5369. Calls can be returned during normal support hours.

Does Dave and Busters have a customer service email?

Dave & Buster’s publishes guest.relations@daveandbusters.com for Guest Relations and customer support inquiries.

What is the Dave and Busters HR number?

Dave & Buster’s publishes 1-800-362-2515 as a Human Resources Hotline for employee concerns. This is not an application-status line. Job applicants should use the official careers page.

How do I contact a local Dave & Buster’s?

Use the official location finder to obtain the address, telephone number, hours, and available services for a specific venue.

Is the Dave and Busters store support center different from the corporate office?

Dave & Buster’s official contact page lists the Coppell address as its corporate office. It does not publish a separate consumer-facing store support center address. Corporate mail should therefore be sent to the official Coppell headquarters unless the company directs you elsewhere.

Does Dave & Buster’s own Main Event?

Dave & Buster’s Entertainment operates both Dave & Buster’s and Main Event as its two principal entertainment and dining brands.

How many Dave & Buster’s locations are there?

The parent company reports operating more than 200 combined Dave & Buster’s and Main Event venues in North America. Because stores open, relocate, or close, use the official location finder for the current Dave & Buster’s store list.

Does Dave & Buster’s publish a corporate fax number?

The company’s current contact page and recent corporate filings do not list a corporate fax number. Use Guest Relations, the online contact form, email, telephone, or the corporate mailing address instead.

Official Dave & Buster’s Resources

Why Trust CorporateOfficeHeadquarters.com?

CorporateOfficeHeadquarters.com independently researches corporate contact information using company-operated websites, regulatory filings, and other authoritative sources. We separate corporate-office details from location-level and Guest Relations contacts so readers can select the support route most appropriate for their concern.

Information reviewed and updated: August 28, 2026

Disclaimer

CorporateOfficeHeadquarters.com is not affiliated with Dave & Buster’s, Inc. or Dave & Buster’s Entertainment, Inc. This page is provided for informational purposes and as an independent platform for customer complaints, compliments, reviews, and feedback.

Contact information, hours, company policies, and location details can change. Confirm important information through Dave & Buster’s official website before visiting, calling, mailing documents, or making a purchase.

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