Acceptance Insurance, founded in 1969 and headquartered in Nashville, Tennessee, is a leading provider of personal automobile insurance and related products. With a focus on drivers requiring non-standard or high-risk coverage, Acceptance operates numerous offices across the United States, offering a convenient local presence and bilingual assistance in many locations.
How to Reach Acceptance Insurance Headquarters HQ
- 📞 Acceptance Insurance Corporate Office Phone Number: 1-800-321-0899
- 📞 Acceptance Customer Service: For policyholder support and inquiries, use the main line or check your policy documents for specific contact details.
- 🕒 Office Hours: Monday through Friday, 8:00 AM to 5:00 PM (Central Time)
- 📍 Corporate Address:
Acceptance Insurance
3813 Green Hills Village Drive
Nashville, TN 37215, USA - 🌐 Website: https://www.acceptanceinsurance.com/
Acceptance Insurance’s Corporate Structure and Operations
Acceptance partners with multiple insurance carriers and offers various coverage solutions primarily for non-standard auto customers. Key product areas include:
- Auto Insurance: Liability, collision, comprehensive, and SR-22 coverage tailored for high-risk drivers.
- Motorcycle & Scooter Insurance: Specialized coverage options for two-wheel vehicles.
- Renters & Homeowners Insurance: Basic to expanded policy options available in certain markets.
- Additional Services: Roadside assistance, legal protection plans, and tax preparation (varies by location).
Acceptance competes with other non-standard insurers—like The General®, Direct Auto®, and Infinity Insurance—by providing local offices, bilingual staff, and flexible payment options designed to fit diverse customer profiles.
Common Concerns and Feedback
Policyholders frequently praise Acceptance Insurance for:
- Local Agent Accessibility: Multiple neighborhood offices offering personal service and walk-in guidance.
- Coverage for High-Risk Drivers: Accepting customers with past violations or lapses in coverage.
- Bilingual Assistance: Spanish-speaking support in many branches.
However, some recurring concerns include:
- Premium Rates: As a non-standard insurer, premiums can be higher than standard auto plans.
- Claims Experience: Mixed feedback about the timeliness and communication of claims processing.
- Policy Coverage Transparency: Occasional requests for clearer explanations of deductibles, exclusions, or terms.
By sharing both positive feedback and constructive criticism, Acceptance Insurance can refine services, and prospective customers can better understand policy expectations.
Frequently Asked Questions (FAQs)
Q1: How can I get an insurance quote from Acceptance?
You can request a quote online at Acceptance’s website, call 1-800-321-0899, or visit a local office for an in-person consultation.
Q2: Does Acceptance Insurance require a down payment for auto policies?
Yes. Like most auto insurers, Acceptance typically requires an initial premium payment. The amount can vary based on risk factors and policy details.
Q3: How do I file a claim?
Contact the Acceptance claims department (refer to your policy or the main line above), or file a claim online if available. Provide all necessary accident and policy details to expedite processing.
Q4: Do they offer SR-22 coverage?
Yes, Acceptance often assists high-risk drivers in filing SR-22 documentation to comply with state requirements.
Q5: How do I apply for a job at Acceptance Insurance?
Visit the Careers section of Acceptance’s website to explore current openings in sales, claims, customer service, and other roles. Applications can be submitted online.
Share Your Experience with Acceptance Insurance
Have you held a policy with Acceptance, visited a local office, or interacted with their corporate department? We’d love to hear about your experience!
- ⭐ Rate the Company: Provide a rating from 1 to 5 stars.
- ✍️ Write a Review: Share details about coverage, customer service, claims handling, or agent support.
- 📷 Upload Photos: Include snapshots of policy documents (with personal details hidden) or office visits.
Your feedback is valuable! Sharing your experiences helps others discover the benefits or challenges of securing a policy through Acceptance Insurance.
Disclaimer
CorporateOfficeHeadquarters.com is an independent platform offering corporate contact information and a space for users to share reviews about their experiences with corporate offices. This website is not affiliated with Acceptance Insurance. The information and reviews are services provided by CorporateOfficeHeadquarters.com.