Readers looking for Shapes Total Fitness or Shapes Fitness for Women should first identify the club involved. The former Shapes location in Brandon now operates as FIT-HER, and the Sarasota club operates as HER Fitness Boutique. A current central Shapes corporate address or company-wide support telephone was not verified for this update.
Share your Shapes fitness experience, or use the current local contacts below to ask about your club and membership.
Shapes corporate office — quick answers
Central headquarters: Not verified from the current official sources reviewed. Older corporate numbers and the Broadway Center Boulevard address should not be treated as confirmed current contacts.
Brandon club: FIT-HER Health & Fitness for Women, 731 W Lumsden Road, Brandon, FL 33511; 813-661-0033.
Sarasota club: HER Fitness Boutique, 5451 Fruitville Road, Sarasota, FL 34232; 941-341-9276.
Sources: The clubs’ official Brandon and Sarasota contact pages. These are local club contacts, not a shared corporate office.
Checked: September 12, 2026.
On This Page
Shapes Fitness and Current Club Contact Routes
| Reason for contacting | Contact | Purpose |
|---|---|---|
| Brandon membership or club question | 813-661-0033 FIT-HER contact form |
Ask the Brandon club about the account, agreement or service connected with that location. |
| Sarasota membership or club question | 941-341-9276 hello@herfitnesssarasota.com |
Current HER Fitness Boutique contact for the Sarasota location. |
| Another current or former Shapes location | Use the operator and contact details on your own membership agreement or recent club notice. | Confirm the club’s city and legal business name before assuming one of the contacts above handles it. |
| Florida health-studio information or complaint | 800-435-7352 (1-800-HELP-FLA) FDACS health-studio guidance |
Independent state consumer resource; not a Shapes or club-management department. |
If you have an old membership card, bring the club address and the name on the agreement into the conversation. The word “Shapes” alone may not identify the business maintaining your account. Ask the person responding to confirm whether that office can access the membership and who should receive a formal written request.
What Changed at the Former Shapes Clubs?
FIT-HER’s official About page explains the Brandon location’s history with Shapes Fitness for Women and its newer FIT-HER identity. Its website privacy information identifies the gym’s legal operating name as KAMAK LLC.
HER Fitness Boutique’s official history describes its Sarasota gym’s rebranding in 2024 following the owner’s history with Shapes. The current site identifies P&K Fitness Management LLC in its footer. These are two documented local examples; they do not establish that all former Shapes clubs now have one owner or use the same rules.
A changed sign or website does not, by itself, explain the status of an older membership, unused training package or recurring payment. Ask the current operator which agreement it has on file and whether any notice changed the administrator of your account. Keep copies of the original agreement and any later amendment so the discussion can focus on the actual terms.
Membership, Billing and Cancellation Questions
When a membership charge is unclear
Compare the transaction with your membership agreement and recent receipts. Record the date, amount and merchant wording for your private inquiry. Ask the club whether the charge represents regular dues, an annual fee, a training package or another service. Request an itemized account explanation if the amount does not match what you expected.
Ask which business handles billing and whether a separate payment administrator is involved. The club may need to review the membership terms while the billing service checks how a transaction was processed. Keep both responses together and avoid sending a full bank statement when a redacted transaction record will explain the question.
When you want to cancel or pause membership
Request the cancellation or freeze procedure that applies to your particular agreement. Ask where to submit the request, what information is required, whether there is a notice period and how the effective date is determined. This guide does not present one cancellation method as a verified policy for every current or former Shapes location.
Keep evidence of the submission and ask for written confirmation showing the membership status, effective date and any remaining balance. If a request is rejected or not acknowledged, follow up with the original submission date and ask which step remains incomplete. Stopping attendance alone should not be assumed to close the account.
When a club has changed name, moved or closed
Save any notice from the operator and compare it with the business named in your agreement. Ask who now maintains the account and where correspondence should be sent. Do not assume that a different nearby gym must accept an older membership merely because its staff or branding looks familiar.
Florida’s Department of Agriculture and Consumer Services publishes information about health-studio registration, contracts, ownership changes and closures. Its health-studio page also explains the complaint route. For a question about how those provisions apply, contact FDACS with the specific agreement and club details.
How to Raise an Unresolved Club Concern
The following steps are practical preparation suggestions, not a promise that either club follows a particular response timetable:
- Identify the right location. State the club’s city, the name shown on your agreement and the service involved. This is especially useful when your paperwork still carries older Shapes branding.
- Explain the issue to the local team. For scheduling or facility questions, start with the front desk. For an unresolved account or administrative issue, ask the club manager to review it.
- Provide a brief timeline. Include relevant dates, the request you made and the response received. Supply agreement or payment references through the club’s private channel.
- Ask for a specific outcome. Examples include clarification of a charge, confirmation of cancellation, an explanation of unused sessions or review of an accessibility concern.
- Keep the written answer. Ask who is handling the matter and how to follow up. If another operator or administrator is responsible, request its name and appropriate contact route.
When following up, focus on the point that remains unresolved. A short message explaining that a cancellation confirmation is missing is easier to assess than a new message that restarts the entire account history. Retain your earlier correspondence so the reviewer can see what was already supplied.
Protect member privacy. A review here does not cancel a membership, change a payment arrangement or contact club management. Do not publish membership numbers, banking details, medical documents, children’s information or private information about other members.
Training, Classes and Other Club Services
FIT-HER’s membership overview describes group classes, personal training, an exercise pool and other club features. Confirm the current availability and what your own package includes before booking. A general description of the facility does not establish that every service is included in every membership.
For personal training, ask about the number of sessions purchased, remaining sessions, expiration dates and appointment-change rules. If a trainer has left or your preferred time is unavailable, ask what alternatives the club offers. Keep those questions separate from cancellation of ordinary gym access because the agreements may cover different services.
For a class, guest visit or childcare-related service, check the current schedule and any booking or eligibility requirements with that club. Explain the service you need and the date you intend to visit. Avoid relying on an old Shapes class schedule or another location’s advertised amenities.
Shapes Corporate Office Questions
Are the older Shapes corporate and franchise numbers still verified?
No current official confirmation was found for the older central numbers shown in this guide. They have been removed from the current contact list. The verified telephone numbers above belong to the specifically identified local businesses.
Does FIT-HER handle every former Shapes membership?
That was not established by the sources reviewed. Contact the operator connected with your own club and agreement. The Brandon history documents that location’s change; it does not establish responsibility for accounts from other cities.
Where should a former employee ask about payroll or employment records?
Start with the employer named on the pay statement or employment documents. A public club phone can help identify the appropriate administrator, but a dedicated central Shapes HR line was not verified. Applicants interested in Brandon can use FIT-HER’s careers page.
Related Corporate Office Guides
For other fitness businesses, see our Curves and Planet Fitness corporate office guides.
Why Trust Corporate Office Headquarters?
We checked the current Brandon and Sarasota club contact pages, their published histories and business identities, relevant club service information and FDACS guidance on September 12, 2026. Telephone numbers were checked against published sources, not by calling. Corporate Office Headquarters is independent and is not affiliated with Shapes, FIT-HER or HER Fitness Boutique.
Share Your Shapes Fitness Experience
Identify the club and the name it used when you attended, then describe the service, contact route and outcome. Positive and negative experiences are welcome. Keep account identifiers, health details and other private information out of public comments.