Reach Planet Fitness Corporate Office Headquarters 

Planet Fitness, Broken equipment. I’ve been a member of Planet Fitness for 10 years. In all of that time I rarely had issues with broken equipment, until this year. I utilize the Derry location. There are several pieces of equipment that have been non usable for two months. I spoke with the on-site manager and was informed that he has been diligently working with the corporate office to get the equipment repaired, to no avail. If the issue is that there isn’t enough technicians to do the repairs, then tell me where I can go to learn how to do the repairs so I can help my location?

Planet Fitness, When they opened the new Santa Rosa Planet Fitness Gym, it was great! Recently the manager left and the new manager changed all the TV channels and removed “Closed Captioning”. What is going on? He claims that Corporate has directed him to do this and that he cannot change them back. A lot of people have been complaining, but to no avail. The Gym has also gotten noticeably dirtier and the broken machines have not been fixed. The place has really gone downhill. I hope Corporate will call the new manager and set him straight!

Planet Fitness, I live in a mid size town in SC. Our town would benefit tremendously from a Planet Fitness. We have recently had a Big Lots close down that has the space to facilitate a Planet Fitness. I hope that cooperate will see this and consider a towns plea for health and fitness.

Planet Fitness, Poor gym. I work out in the Chicopee, Ma Planet Fitness. As time goes on more and more equipment is broken down has become decrepit doesn’t work and we never get the new equipment that all the other gyms have this is ridiculous. We pay the same price and it just seems like this gym has gone downhill profusely. I’ve talked to quite a few members And we all can’t wait for Crunch Fitness to open in Longmeadow mass so we can go check it out we have inquired about the new equipment that supposedly just doesn’t keep getting delivered, but it’s ridiculous because the other gyms around us have it tons of treadmills are always broken. The padding on machines are ripped pulley stick. It’s terrible.

Planet Fitness, Cedar Rapids, Iowa 1st Avenue gym Issues. In December Corporate headquarters said no more yellow towels were to be given out to exercise & wipe down. So, okay. I now bring my own when I remember it. But today while checking in I overheard the customers talking about “Chip” our personal trainer. He had been let go earlier this week! You’ve got to get him back!! Huge mistake on corporate’s part. This older gentlemen trainer is phenomenal and respected and liked by all the members. Please, rethink this decision. I joined last January before March hip replacement and Chip guided me the whole way to 100% pain free and back to normal. We need Chip at our gym. Please rethink this decision just because he didn’t have on a purple shirt. Really? Who cares???? He knows the body, muscles, and your equipment. Re-hire him please. I’m 73 and know what I’m talking about. We need Chip and You need Chip. Members rely on him for guidance. I see it every time I’m there even though I don’t need to work with him anymore. Chip, Chip, Chip, Chip. He called me the poster child for PF because I could hardly walk a year ago now I can do anything. Thanks to Chip’s guidance. Please let me hear from you Corporate Headquarters