Reach LA Fitness Corporate Office Headquarters 

La Fitness, Concerns About Staff Behavior at League City Location. The Monday morning greeter at your League City LA Fitness location is making many female members uncomfortable. He is calling members by name, suggesting he may be looking up their information in the system, which feels like a serious invasion of privacy. He also leaves the reception area to approach women as they are trying to leave, attempting to engage in unwanted small talk. This behavior is very unsettling, and several female members have expressed concerns to others. I personally will not return to this gym unless this issue is addressed. Please take action to ensure a safe and respectful environment for all members.

LA Fitness, Poor Management! I am formally requesting a solution to unauthorized charges to my account. It appears that my complaint to the manager at the Lynnwood Washington LA Fitness is being ignored. Apparently customer service is not a priority at this facility. I am therefore making an official complaint with Silver Sneakers and Aetna Insurance.

LA Fitness, Not maintained horrible management too. Tears in the carpet, dirty club, broken equipment, and rude manager. I complained and they blame me!!! I’m out!!! Canceled both memberships for me and my husband. They want to defend their bad manager? Charge me maintenance fees and not maintain the club? Allow a make member to harass me? I’m done!!! Too many other clubs to workout in. No wonder why that one is empty and not making money. I’m sure that one will be closed soon. I’m not the only one that feels that way. Place is filthy. A porta potty would be cleaner than that bathroom!!! I’ll just post this all over the internet.

LA Fitness, Customer service is lacking and the needs of disabled members are not at all great. I have been a member since the late 80’s or early 90’s. I must admit that my husband and I have a few months here and there where we fall behind on our visits. We have always thought customers weren’t a priority. The very young people at the main desk would rather talk and play on their phones. I am a member of the LA Fitness in Long Beach, on Bellflower. My most recent visit was very sub standard. I have mobility problems and walk with a walker due to Multiple Sclerosis. I went to the club to use the pool for exercises. There was an employee that was stationed in the pool area. He was not attentive to the pool visitors. He was listening to music on headphones as my husband asked him what he was listening to. I had difficulty getting out of the pool due to height of the steps. My husband said even he had difficulty with the height of the stairs even though he was ultimately able due to the fact that he is healthy and stronger. I was afraid for a time that I wasn’t going to be able to get out of the pool. That employee never came over to see if i needed help. My husband found out later that there was a lift to help disabled people get out of the pool. My husband found out later that it has been out of order for months. I can’t believe that I am the only disabled member you have. When I left the club I just wanted to sit down so I slowly made my way out to our car. I realized I couldn’t communicate with my husband due to the fact that I had his phone. I called the front desk and asked a male employee to let my husband know I was out in the car. My husband asked a woman at the desk if she saw a lady with a walker leave the building and she said no. So evidently the staff members don’t share information/ requests with each other as well as being clueless to members leaving the club. My husband thought I had problems in the locker room and asked someone to check if I needed help. He waited at the front area for quite a while before he finally came out to the car and found me. No one had any idea that I had called to ask them to help him with the needed information. Also I don’t know if you have the ability to add additional handicapped parking spaces but they are always filled when I get there. This was the first time I needed help and not one employee stepped up to help.

LA Fitness, The Possibility Of Junior Memberships? Hi.. I’ve Been An Active Member For A Lonnnng Time And I Now Have A 15 Year Old Grandson Who Is Realllly Interested. He Got Me To Get Him In On A Week’s Trial Basis, And Reallllly Liked It, And Asked About Cost.. He’d Like To Start Working Out Asap For A Variety Of Reasons, But The Cost For A Full Adult Membership Is Too Much For Him.. Has There Been Any Thought Of Initiating A Junior, Less Costly, Membership? As An Alternative, My Membership Is Annual, So I’ve Been Told That I Can’t Include Him On Mine.. Maybe That Could Somehow Be Changed So I Could Include Him? To Me, This Would Be A Great Thing Not Only For Him And His Future Health And Welfare, But LA Fitness, Too.. So Far, These Are LA Fitness Resources That Don’t Exist, But Maybe Should?