People search for the LA Fitness corporate office when a membership cancellation, billing issue, unauthorized charge, club complaint, personal training dispute, accessibility concern, staff complaint, dirty facility, broken equipment, or unresolved customer service case needs escalation. LA Fitness is operated by Fitness International, LLC, and its corporate headquarters are in Irvine, California.
This page includes the updated LA Fitness corporate address, LA Fitness corporate phone number, LA Fitness headquarters details, membership cancellation guidance, billing and club complaint routes, review themes, and related CorporateOfficeHeadquarters.com links for fitness and gym issues.
LA Fitness Corporate Office and Headquarters Contact
The LA Fitness corporate office is connected to Fitness International, LLC in Irvine, California. For most membership, billing, cancellation, club, or personal training complaints, members should start with the local club manager and LA Fitness member services before escalating to the corporate office.
- Brand: LA Fitness
- Company: Fitness International, LLC
- Related Brands: Esporta Fitness, City Sports Club, and Club Studio
- LA Fitness Corporate Office Address: 3161 Michelson Drive, Suite 600, Irvine, CA 92612, USA
- LA Fitness Corporate Phone Number: +1-949-255-7200
- Membership / Cancellation Mailing Address: LA Fitness, P.O. Box 54170, Irvine, CA 92619-4170
- Official Website: LAFitness.com
- LA Fitness Contact Page: LA Fitness Contact Us
- My LA Fitness Account: Member Login
- Club Locator: Find an LA Fitness Club
- Careers: LA Fitness Careers
LA Fitness Address and Headquarters Update
The older page listed 3021 Michelson Drive in Irvine as the LA Fitness corporate office location. That address is an LA Fitness Irvine gym location, not the best current corporate office address. Fitness International, LLC materials identify 3161 Michelson Drive, Suite 600, Irvine, CA 92612 as the corporate address.
For people searching “LA Fitness corporate office,” “LA Fitness corporate headquarters,” “LA Fitness headquarters,” “LA Fitness head office,” “LA Fitness main office,” or “LA Fitness corporate address,” the better corporate address is 3161 Michelson Drive, Suite 600, Irvine, CA 92612.
The LA Fitness corporate phone number commonly used for Fitness International is +1-949-255-7200. However, ordinary member support is often routed through the official LA Fitness contact page, member account tools, location-based phone search, and local club management rather than one direct corporate complaint line.
Choose the Correct LA Fitness Support Route
Calling the LA Fitness corporate office is not always the fastest way to resolve a membership, billing, cancellation, or local club complaint. Use the route below based on your issue:
- Membership billing issue: Sign in to your My LA Fitness account and contact member services with the billing date, charge amount, and membership barcode.
- Cancellation issue: Review your membership terms, use the online account cancellation tools if available, or send written cancellation notice to the mailing address listed for cancellations.
- Personal training billing issue: Review the separate personal training agreement because training memberships may have different cancellation terms from club memberships.
- Local club complaint: Start with the club manager or operations manager at the LA Fitness location involved.
- Staff conduct complaint: Document the club location, date, time, employee name if known, and what happened before contacting member services or corporate.
- Dirty club or broken equipment: Report the issue to the club manager first and take photos if appropriate.
- Accessibility concern: Contact the club manager immediately, then escalate through LA Fitness member services if the issue is not resolved.
- Unauthorized charge: Contact LA Fitness member services, then your card issuer if the charge remains unresolved.
- Unresolved corporate complaint: Write to Fitness International, LLC, 3161 Michelson Drive, Suite 600, Irvine, CA 92612.
For a customer-service-focused guide, see the related LA Fitness Customer Service page on CustomerServiceNumbers.com.
What to Have Before Contacting LA Fitness Corporate Office
Before contacting LA Fitness corporate, member services, the local club, or Fitness International headquarters, gather the information that helps identify your membership, billing record, club location, or complaint.
- Membership barcode or account number
- Club location, city, state, and address
- Date and time of the visit, incident, billing charge, or cancellation request
- Membership agreement, personal training agreement, or Kids Klub agreement if relevant
- Copies of cancellation forms, certified mail receipts, emails, or confirmation notices
- Credit card or bank charge date and amount, but do not post full card numbers publicly
- Names or titles of club staff, managers, or support representatives you spoke with, if known
- Photos of facility issues, broken equipment, cleanliness concerns, posted signs, or accessibility problems if appropriate
- Previous complaint number, support response, or call notes
- A short written explanation of what happened and the resolution you are requesting
How to Escalate LA Fitness Corporate Complaints
LA Fitness corporate complaints are easier to escalate when you have written proof. This is especially important for cancellation disputes, continued billing, unauthorized charges, personal training contracts, staff conduct complaints, dirty clubs, broken equipment, accessibility issues, and unresolved manager follow-up.
- Start at the club: Ask for the operations manager, general manager, or club manager at the LA Fitness location involved.
- Use member services: Submit your concern through the LA Fitness contact page or member account tools.
- Keep cancellation proof: If you cancel by mail, keep a copy of the form and use certified mail or another trackable mailing method.
- Separate training from gym membership: Personal training agreements may have separate cancellation terms, billing dates, and support routing.
- Ask for escalation: Request district, regional, corporate, or member services review if the local club does not resolve the issue.
- Write to corporate headquarters: For unresolved complaints, send a concise written complaint to Fitness International, LLC, 3161 Michelson Drive, Suite 600, Irvine, CA 92612.
- Use outside options when appropriate: For billing disputes, contact your card issuer. For unresolved membership, accessibility, safety, or consumer complaints, consider your state attorney general, consumer protection office, health department, disability rights agency, or small claims options.
Common LA Fitness Issues and Complaint Routes
Membership Cancellation and Continued Billing
LA Fitness cancellation complaints often involve members who say they canceled but were still charged, could not find the right form, could not reach the correct manager, or had trouble confirming that cancellation was complete. Save your cancellation form, mailing receipt, account screenshots, emails, and billing records. If you cancel in person, ask for written confirmation.
Personal Training Cancellation and Contract Disputes
Personal training complaints can be different from standard gym membership complaints because training agreements may have separate terms. Review the signed agreement, billing schedule, cancellation terms, session history, and any promises made by sales staff or trainers before escalating.
Unauthorized Charges, Refunds, and Billing Problems
Billing complaints may involve monthly dues, annual fees, initiation fees, personal training charges, Kids Klub charges, freeze fees, or payments after cancellation. Contact LA Fitness member services and keep card statements, screenshots, cancellation records, and support replies. If the charge remains unresolved, contact your card issuer or bank.
Club Cleanliness and Maintenance Problems
Members may complain about dirty locker rooms, bathrooms, carpet, pools, saunas, showers, or workout areas. If the issue involves cleanliness or maintenance, notify the club manager and document the date, time, location, and whether the problem appears ongoing.
Broken Equipment, Pool Issues, and Facility Problems
Broken machines, out-of-service pool lifts, closed amenities, HVAC problems, locker-room issues, and equipment that remains unrepaired can lead to corporate complaints. Ask the club manager for an estimated repair date and escalate if the issue affects safety, accessibility, or the services promised in the membership.
Staff Conduct, Harassment, and Safety Concerns
Staff conduct complaints may involve rude treatment, unwanted attention, privacy concerns, harassment, mishandled member information, or a manager not responding appropriately. Document the club location, date, time, employee name if known, witnesses, and any prior complaints.
Accessibility and Disability-Related Concerns
If your complaint involves accessible parking, pool lifts, facility access, staff assistance, service animals, locker-room access, or disability accommodations, contact the club manager immediately and follow up in writing. If the issue is not resolved, escalate through LA Fitness member services and preserve photos or written documentation.
Membership Sales, Guest Passes, and Contract Terms
Some complaints involve sales presentations, guest passes, membership upgrades, guest privileges, family memberships, junior membership questions, annual billing, or unclear contract terms. Keep the signed agreement, sales materials, email confirmation, and screenshots of the offer.
LA Fitness App and Online Account Problems
App and account complaints may involve login issues, barcode problems, cancellation tools, payment updates, club check-in, class reservations, or account access. Use the official LA Fitness website and My LA Fitness account tools rather than links from suspicious texts or emails.
Fake LA Fitness Support Numbers and Gym Scams
Be careful with fake LA Fitness support numbers, gym membership cancellation scams, phishing emails, refund texts, fake personal training offers, and callers asking for banking codes or remote access. Use LAFitness.com, the official contact page, the My LA Fitness account portal, and verified club phone numbers.
LA Fitness Reviews and Complaints
Current review themes on CorporateOfficeHeadquarters.com include complaints about staff behavior, unauthorized charges, poor local management, dirty facilities, broken equipment, accessibility concerns, pool lift problems, difficulty getting help from front desk staff, and frustration after cancellation or billing issues.
One recent review also suggests a lower-cost junior membership option for teens. Reviews on this page are individual experiences and may not represent every LA Fitness club, manager, employee, trainer, billing case, cancellation request, or member support interaction. Club experiences can vary by location, staffing, management, maintenance, and how quickly local or corporate teams follow up.
About LA Fitness and Fitness International
LA Fitness is a privately held health club chain operated by Fitness International, LLC. The company is headquartered in Irvine, California and operates fitness clubs under multiple related brands. LA Fitness clubs may offer cardio equipment, weight training, group fitness classes, basketball courts, racquetball, pools, saunas, personal training, Kids Klub, Pilates, and other amenities depending on the location.
People searching for “LA Fitness corporate,” “LA Fitness corporate office,” “LA Fitness corporate phone number,” “LA Fitness corporate office number,” “LA Fitness headquarters,” “LA Fitness head office,” “LA Fitness main office,” “LA Fitness corporate address,” or “corporate LA Fitness” are usually looking for the Irvine headquarters, member services, cancellation help, billing support, or a way to escalate a local club complaint.
FTC Cancellation Lawsuit and Membership Complaints
In 2025, the Federal Trade Commission sued Fitness International and Fitness & Sports Clubs over allegations that cancellation processes for LA Fitness and related brands were too difficult for consumers. LA Fitness disputed the allegations and said it had launched an online cancellation process. Because cancellation policies and legal matters can change, members should review their current membership agreement, sign in to their My LA Fitness account, and keep proof of any cancellation request.
If your complaint involves cancellation or continued billing, do not rely only on a phone conversation. Keep a written copy of your cancellation request, proof of mailing if used, any online confirmation, and all billing records.
Related LA Fitness and Gym Corporate Office Pages
Readers looking for LA Fitness corporate office information may also find these related CorporateOfficeHeadquarters.com pages useful for gyms, fitness memberships, billing, cancellation, and club complaint issues:
- Planet Fitness Corporate Office Headquarters – gym membership and billing competitor
- 24 Hour Fitness Corporate Office Headquarters – gym and fitness club competitor
- Orangetheory Fitness Corporate Office Headquarters – boutique fitness competitor
- Life Time Fitness Corporate Office Headquarters – fitness club competitor
- Gold’s Gym Corporate Office Headquarters – gym and fitness competitor
- Anytime Fitness Corporate Office Headquarters – gym franchise competitor
- Crunch Fitness Corporate Office Headquarters – gym membership competitor
- Corporate Offices in California – related California headquarters pages
LA Fitness Competition
LA Fitness competes with national gyms, local fitness centers, boutique studios, personal training studios, and specialty fitness chains. Competitors include Planet Fitness, 24 Hour Fitness, Orangetheory Fitness, Life Time Fitness, Gold’s Gym, Anytime Fitness, Crunch Fitness, local gyms, Pilates studios, and personal training centers.
Members often compare gym companies when dealing with cancellation rules, billing transparency, personal training contracts, club cleanliness, broken equipment, pool access, accessibility, customer service, manager follow-up, and corporate complaint handling.
Related Resources
- Official LA Fitness Website
- LA Fitness Contact Us
- My LA Fitness Member Login
- LA Fitness Club Locator
- LA Fitness Guest Pass
- LA Fitness Careers
- LA Fitness Customer Service on CustomerServiceNumbers.com
- ChargeOnMyCard.com – use this if you see an unfamiliar LA Fitness, Fitness International, gym, membership, personal training, annual fee, or subscription charge on your card
- ThinkItsAScam.com – use this for fake gym support numbers, cancellation scams, refund texts, phishing emails, personal training scams, and suspicious membership messages
- ZeroStars.org – share broader company reviews and complaints
Frequently Asked Questions
Where is the LA Fitness corporate office?
The LA Fitness corporate office is connected to Fitness International, LLC at 3161 Michelson Drive, Suite 600, Irvine, CA 92612.
Where is LA Fitness headquarters?
LA Fitness headquarters are in Irvine, California. The headquarters address is 3161 Michelson Drive, Suite 600, Irvine, CA 92612.
What is the LA Fitness corporate phone number?
The LA Fitness corporate phone number is +1-949-255-7200.
What is the LA Fitness corporate office phone number?
The LA Fitness corporate office phone number is +1-949-255-7200. For membership support, also use the official LA Fitness contact page and My LA Fitness account tools.
What is the LA Fitness corporate office number?
The LA Fitness corporate office number commonly used for Fitness International is +1-949-255-7200.
What is the LA Fitness head office?
The LA Fitness head office refers to Fitness International, LLC in Irvine, California. The corporate address is 3161 Michelson Drive, Suite 600, Irvine, CA 92612.
What is the LA Fitness main office?
The LA Fitness main office is the Fitness International headquarters in Irvine, California. Members should still use club management or member services for most billing, cancellation, and local club issues.
Was 3021 Michelson Drive the LA Fitness corporate office?
3021 Michelson Drive is an LA Fitness Irvine gym location. The better corporate office address for Fitness International, LLC is 3161 Michelson Drive, Suite 600, Irvine, CA 92612.
How do I file LA Fitness corporate complaints?
Start with the local club manager, then submit the issue through LA Fitness member services or the official contact page. If the complaint remains unresolved, send a written complaint to Fitness International, LLC, 3161 Michelson Drive, Suite 600, Irvine, CA 92612.
How do I cancel LA Fitness?
Review your membership agreement and sign in to your My LA Fitness account for current cancellation options. If mailing a cancellation, keep a copy of the request and use a trackable mailing method to LA Fitness, P.O. Box 54170, Irvine, CA 92619-4170.
Who handles LA Fitness personal training cancellation?
Personal training agreements may have separate cancellation rules from regular gym memberships. Review the signed training agreement, then contact your club and LA Fitness member services with your contract details and billing records.
What should I do if LA Fitness keeps charging me after cancellation?
Keep your cancellation form, certified mail receipt, email confirmation, account screenshots, and card statements. Contact LA Fitness member services and ask for written confirmation. If the charge remains unresolved, contact your card issuer or bank.
What should I do about a dirty LA Fitness club or broken equipment?
Report the issue to the club manager first. Document the date, location, equipment, photos if appropriate, and any prior reports. If the problem continues, escalate through LA Fitness member services and corporate headquarters.
How can I avoid fake LA Fitness support numbers?
Use LAFitness.com, the My LA Fitness account portal, and phone numbers listed by official LA Fitness pages or your local club. Be cautious with fake cancellation services, refund texts, phishing emails, and anyone asking for banking codes, gift cards, or remote access.
Why Trust CorporateOfficeHeadquarters.com?
CorporateOfficeHeadquarters.com publishes corporate office, headquarters, phone number, complaint, and review information to help readers find the correct escalation path. For LA Fitness, we focus on Fitness International headquarters details, address corrections, membership cancellation routing, billing and club complaint steps, related COH gym pages, and reader-submitted review themes. We are not affiliated with LA Fitness or Fitness International.
Page Update Note
This page was updated on June 26, 2026 to correct the LA Fitness corporate address, distinguish the old 3021 Michelson gym location from Fitness International headquarters, update corporate and member-service routing, add cancellation and billing escalation guidance, summarize current review themes, include scam-warning information, and add related COH gym and fitness links.
Disclaimer
CorporateOfficeHeadquarters.com is not officially associated with LA Fitness, Fitness International, LLC, Esporta Fitness, City Sports Club, Club Studio, or any LA Fitness club. This website is for informational, review, feedback, ratings, and complaint purposes only. Company names, trademarks, service marks, and logos belong to their respective owners.
Share Your Experience
Have you contacted the LA Fitness corporate office, LA Fitness headquarters, Fitness International, member services, a club manager, personal training support, or billing support about a complaint? Share your experience below to help other readers understand how LA Fitness handles cancellations, unauthorized charges, billing disputes, personal training contracts, dirty clubs, broken equipment, accessibility issues, staff complaints, and corporate escalation.