Apple Inc. is a global technology company headquartered in Cupertino, California. The company designs and sells iPhone, Mac, iPad, Apple Watch, AirPods, Apple Vision Pro, accessories, operating systems, digital services, and other consumer technology products.
Consumers commonly search for the Apple corporate office address or phone number when they need assistance with a device repair, AppleCare coverage, Apple Store order, missing delivery, App Store charge, subscription, refund, Apple Account, gift card, Apple Cash transaction, customer-service experience, or another unresolved concern.
How to Contact Apple Corporate Office
Apple maintains separate support options for corporate matters, product support, repairs, online orders, business sales, education customers, Apple Cash, billing, subscriptions, and retail-store concerns.
- Company Name: Apple Inc.
- Apple Corporate Headquarters: One Apple Park Way, Cupertino, CA 95014
- Apple Corporate Phone Number: 1-408-996-1010
- Apple Product and Technical Support: 1-800-275-2273
- Apple Online Store and Order Support: 1-800-692-7753 (1-800-MY-APPLE)
- Apple Business Sales: 1-800-854-3680
- Apple Enterprise Sales: 1-877-412-7753
- Apple Government Sales: 1-877-418-2573
- Education Institution Sales and Support: 1-800-800-2775
- Apple Business Manager Support: 1-866-902-7144
- Apple Cash Support: 1-877-233-8552
- Official Website: Apple.com
- Apple Support: Support.Apple.com
- Contact Apple Support: Apple Phone and Chat Support
- Apple Store Order Status: Track or Manage an Apple Order
- App Store Purchase and Refund Support: Report a Problem to Apple
- Apple Store Locator: Find an Apple Store
- Apple Repair Support: Start an Apple Repair
- Careers: Apple Careers
- Investor Relations: Apple Investor Relations
- Stock Symbol: Nasdaq: AAPL
The corporate telephone number is primarily intended for headquarters and business matters. Customers seeking help with an iPhone, Mac, Apple Store purchase, repair, subscription, refund, or Apple Account should generally begin with Apple Support.
The fax number 1-408-996-0275 appears in older corporate directories but is not prominently listed on Apple’s current official contact page. Phone, chat, the Apple Support app, or written correspondence generally provides a clearer record of a customer-service concern.
How to Escalate an Apple Complaint
The appropriate escalation process depends on whether the concern involves technical support, a device repair, AppleCare, an Apple Store purchase, digital content, an unauthorized charge, Apple Cash, a gift card, or a third-party Apple Authorized Service Provider.
- Begin through Apple Support at 1-800-275-2273, the Apple Support app, or Apple’s official online support system.
- Select the exact product or service involved so the matter reaches the correct department.
- Keep the device serial number, order number, repair identification number, receipt, case number, photographs, and prior correspondence.
- Clearly explain what happened and state the resolution being requested, such as a repair, replacement, refund, billing correction, account restoration, or management review.
- Ask the Apple advisor to document the complaint and provide a support case number.
- If the first advisor cannot resolve the matter, request review by a senior advisor or the department responsible for the product or transaction.
- For an Apple Store or authorized-service issue, identify the store or service provider and the dates of each visit.
- If the matter remains unresolved, send a concise written complaint and copies of supporting documents to Apple Inc., One Apple Park Way, Cupertino, CA 95014.
Apple support cases may be transferred among product, billing, account-security, retail, shipping, and repair departments. Keep one timeline containing the names of representatives, dates, case numbers, and promised follow-up.
Do not publish an Apple Account email address, password, verification code, device passcode, complete serial number, payment-card number, gift-card code, home address, or other sensitive information in a public review.
How to Contact Apple About a Repair or Warranty Complaint
Apple offers repairs through Apple Stores, mail-in service, and Apple Authorized Service Providers. Repair options and charges depend on the product, warranty status, AppleCare coverage, condition of the device, and results of Apple’s inspection.
When disputing a repair decision, retain:
- The original purchase receipt
- The product serial number
- The Apple support case number
- The repair identification number
- The written repair estimate
- AppleCare or warranty documents
- Photographs of the device before service
- Any diagnostic or inspection report
- Emails or text messages from Apple or the service provider
If an Apple Authorized Service Provider handled the device, determine whether the disputed decision was made by Apple or independently by the service provider.
Accidental damage, cosmetic damage, liquid exposure, unauthorized modifications, and damage unrelated to a manufacturing defect may not be covered by the standard limited warranty. AppleCare plans may provide additional coverage subject to service fees and plan terms.
Apple Store Orders and Missing Deliveries
Customers can review Apple Store orders through Apple’s online Order Status page or by calling 1-800-MY-APPLE.
For a missing, damaged, delayed, or incorrectly delivered order, keep:
- The Apple order number
- The shipping carrier and tracking number
- The delivery address
- Photographs or delivery images
- Delivery notifications
- Police or property-management reports when applicable
- Apple support case numbers
- Correspondence with the carrier
Apple may open an investigation with the delivery company. Customers should avoid assuming that a carrier’s “delivered” scan conclusively proves that the package reached the correct recipient or location.
Ask Apple to explain in writing whether the order will be replaced, refunded, investigated further, or treated as a carrier claim.
Apple Charges, Subscriptions and Refunds
Apple-related transactions may appear on statements using descriptions such as APPLE.COM/BILL, Apple Services, iTunes, App Store, Cupertino, or One Infinite Loop.
A charge may be connected to:
- An App Store purchase
- An in-app purchase
- An Apple Music subscription
- Apple TV
- Apple Arcade
- Apple Fitness+
- Apple News+
- Apple One
- iCloud+ storage
- A third-party app subscription billed through Apple
- An Apple Store product or accessory
- AppleCare coverage
- A purchase made by a Family Sharing member
- Several purchases combined into one charge
To identify a digital charge, visit Report a Problem, sign in with the Apple Account used for purchases, and search the purchase history by date or amount.
If more than one Apple Account is used in the household, check each account. Family organizers should also review purchases made through Family Sharing.
Eligible App Store, subscription, and digital-content refunds can be requested through Report a Problem. Apple reviews refund requests individually, and approval is not guaranteed.
How to Investigate an Unauthorized Apple Charge
If a charge is not recognized:
- Review the complete transaction description and amount.
- Search Apple purchase history through Report a Problem.
- Review active and recently expired subscriptions.
- Check purchases made by Family Sharing members.
- Review Apple Cash transaction history if the description mentions Apple Cash or money sent.
- Search email for Apple receipts or invoices matching the amount.
- Contact Apple Support through an official Apple website or app.
- Change the Apple Account password if unauthorized access is suspected.
- Review the list of trusted devices and remove devices that are not recognized.
- Contact the card issuer or bank when a transaction appears fraudulent.
Do not call a telephone number found in an unsolicited email, text message, pop-up, search advertisement, or social-media post. Scammers frequently impersonate Apple customer support.
Apple Gift Card Problems and Scams
Apple Gift Cards can be used for qualifying Apple products, accessories, apps, subscriptions, and services. Problems may involve activation, invalid balances, damaged cards, redemption errors, theft, or gift-card scams.
Keep the original receipt and card packaging until the balance has been successfully redeemed. Apple may request photographs of the card and proof of purchase when investigating an activation problem.
Never provide a complete gift-card number or PIN to someone who contacts you unexpectedly.
Apple Gift Cards should not be used to pay taxes, utility bills, bail, debts, fines, technical-support fees, or emergency demands. Anyone requesting Apple Gift Cards as payment for an unrelated obligation is likely attempting fraud.
Apple Account Security and Phishing
Scammers often impersonate Apple through text messages, emails, telephone calls, browser pop-ups, fake invoices, and fraudulent support websites.
Common scam messages may claim:
- An Apple Pay transaction was declined
- Suspicious activity was detected
- An Apple Account has been locked
- A new device was added
- A large purchase was made
- A subscription has renewed
- A payment method must be verified
- The recipient must call immediately
Do not click links or provide passwords, verification codes, card information, or remote access to a device in response to an unsolicited message.
Instead, open Settings, Wallet, the Apple Support app, or Apple.com directly and review the account through official channels.
Apple Cash Support
Apple Cash is provided through Green Dot Bank, while Apple Payments Services LLC provides certain related services.
Apple Cash support can be reached at 1-877-233-8552. Customers can also contact an Apple Cash specialist through Wallet.
For an unrecognized Apple Cash transaction:
- Open Wallet and select Apple Cash.
- Review the complete transaction history.
- Identify whether the transaction was a payment, transfer, merchant purchase, or Apple service charge.
- Secure the Apple Account if unauthorized access is suspected.
- Contact an Apple Cash specialist promptly.
Apple Cash is different from Apple Pay. Apple Pay allows cards to be used with participating merchants, while Apple Cash involves a stored balance and person-to-person payments.
Apple Card Support
Apple Card is issued by Goldman Sachs Bank USA and managed primarily through Wallet or the Apple Card website.
Apple Card account holders can use Wallet to review transactions, make payments, dispute purchases, report a compromised card, request a replacement, contact an Apple Card specialist, and access account information.
Apple Inc. is not a bank. Billing, credit, payment-assistance, interest, and account decisions involving Apple Card may be handled by Goldman Sachs rather than Apple’s ordinary product-support department.
About Apple
Apple was founded in 1976 by Steve Jobs, Steve Wozniak, and Ronald Wayne. The company initially focused on personal computers and later expanded into mobile devices, digital media, software, payments, entertainment, health technology, and online services.
Apple’s major product introductions have included Macintosh, iPod, iPhone, iPad, Apple Watch, AirPods, and Apple Vision Pro.
- Founded: 1976
- Founders: Steve Jobs, Steve Wozniak, and Ronald Wayne
- Headquarters: Cupertino, California
- Current CEO as of June 2026: Tim Cook
- Incoming CEO Effective September 1, 2026: John Ternus
- Incoming Executive Chairman Effective September 1, 2026: Tim Cook
- Chief Operating Officer: Sabih Khan
- Chief Financial Officer: Kevan Parekh
- Business Type: Publicly traded technology company
- Stock Symbol: Nasdaq: AAPL
- Primary Products: iPhone, Mac, iPad, Apple Watch, AirPods, Apple Vision Pro, Apple TV products, accessories, and software
- Major Services: App Store, iCloud, Apple Music, Apple TV, Apple Pay, Apple Cash, Apple Arcade, Apple Fitness+, Apple News+, Apple One, and AppleCare
Who Is the CEO of Apple?
Tim Cook remains Apple’s chief executive officer as of June 2026. He became CEO in August 2011 after previously serving as Apple’s chief operating officer.
Apple announced that John Ternus will become CEO effective September 1, 2026. Ternus currently serves as senior vice president of Hardware Engineering and has worked at Apple for more than 25 years.
When the transition occurs, Cook will become executive chairman of Apple’s board of directors. John Ternus will also join the board.
This leadership section should be updated after September 1, 2026, to identify John Ternus as CEO and Tim Cook as executive chairman.
Who Owns Apple?
Apple Inc. is publicly traded and owned by individual and institutional shareholders. No single individual owns the company.
Apple shares trade on the Nasdaq stock exchange under the symbol AAPL. The company is overseen by its board of directors and managed by its executive leadership team.
Apple Products and Services
Apple’s product and service ecosystem includes:
- iPhone smartphones
- Mac desktop and notebook computers
- iPad tablets
- Apple Watch
- AirPods and audio accessories
- Apple Vision Pro
- Apple TV hardware and entertainment services
- HomePod
- AirTag
- Operating systems including iOS, macOS, iPadOS, watchOS, visionOS, and tvOS
- App Store
- iCloud and iCloud+
- Apple Music
- Apple TV
- Apple Arcade
- Apple Fitness+
- Apple News+
- Apple Pay and Apple Cash
- Apple Card
- AppleCare products and repair services
Some services, products, and support options vary by country, region, device, and operating-system version.
Apple Reviews, Complaints and Customer Feedback
Reviews submitted to CorporateOfficeHeadquarters.com describe both positive and negative experiences involving Apple purchases, repairs, warranty decisions, deliveries, charges, gift cards, authorized service providers, and customer-support escalation.
Recent complaint themes have included:
- Unauthorized or unexplained charges: Customers have reported recurring or unfamiliar Apple-related withdrawals and difficulty determining the product or subscription involved.
- Difficulty escalating complaints: Some reviewers describe being transferred among departments or being told that no further escalation was available.
- Repair and warranty disagreements: Complaints include disputes over accidental damage, internal damage, screen repairs, camera problems, back-glass damage, and whether a repair should be covered.
- Authorized Service Provider concerns: One customer described lengthy intake times, inconsistent explanations, and dissatisfaction with a third-party authorized repair provider.
- Missing deliveries: A reviewer reported that an Apple Watch shipment was marked delivered at the wrong location and described difficulty obtaining a replacement or resolution.
- Gift-card activation problems: Customers have reported gift cards containing funds but appearing invalid when redeemed.
- Inconsistent customer-service answers: Some reviewers describe receiving different instructions from different representatives.
- Possible support impersonation: Consumers should verify that they are contacting Apple through an official Apple website or telephone number because fraudulent support operations frequently impersonate the company.
These reviews represent individual experiences and do not establish conditions across every Apple Store, product, repair center, delivery, or customer-support case.
Apple complaints may also involve outside organizations such as authorized repair providers, delivery carriers, app developers, banks, wireless carriers, and third-party retailers. Identifying which company made the disputed decision can help determine the appropriate escalation path.
Apple’s Competitive Landscape
Apple competes across smartphones, computers, tablets, wearables, audio, digital services, payments, cloud storage, streaming entertainment, artificial intelligence, retail, and online marketplaces.
Three of Apple’s largest competitors include:
- Google Corporate Office – Google competes through Android, Pixel devices, cloud services, artificial intelligence, digital advertising, apps, payments, and online services.
- Samsung Corporate Office – Samsung competes through smartphones, tablets, televisions, wearables, appliances, displays, semiconductors, and connected-device platforms.
- Amazon Corporate Office – Amazon competes in digital content, cloud computing, streaming, smart-home devices, tablets, online retail, subscriptions, and entertainment.
Apple also competes with consumer-electronics retailers and technology companies, including:
- Best Buy Corporate Office – Best Buy sells Apple products and competes in consumer electronics, technical support, repairs, accessories, trade-ins, and extended protection plans.
- Beats by Dre Corporate Office – Beats is owned by Apple and operates as an audio brand offering headphones, earbuds, and related products.
Related Apple and Technology Corporate Office Pages
- Google Corporate Office
- Samsung Corporate Office
- Amazon Corporate Office
- Best Buy Corporate Office
- Beats by Dre Corporate Office
Additional Apple Consumer Resources
Consumers looking for Apple customer service, an unfamiliar Apple-related charge, or information about a possible Apple Pay scam may find these resources useful:
- Apple Customer Service Numbers, Reviews and Support
- 1 Infinite Loop CA Charge on a Credit Card or Bank Statement
- Apple Pay Alert Text Scam Warning
- Official Apple Support
- Review Apple Purchases or Request a Refund
- Track or Manage an Apple Store Order
- Find an Apple Store or Genius Bar
- Start an Apple Product Repair
Frequently Asked Questions About Apple Corporate Office
Where is Apple’s corporate headquarters?
Apple is headquartered at One Apple Park Way, Cupertino, CA 95014.
What is Apple’s corporate office phone number?
Apple’s corporate headquarters phone number is 1-408-996-1010. Product, billing, order, and repair questions should generally be directed to the appropriate Apple support department.
What is Apple’s customer-service phone number?
Apple product and technical support in the United States can be reached at 1-800-275-2273.
What is the Apple Store order phone number?
Apple Online Store orders and sales can be handled at 1-800-692-7753, also written as 1-800-MY-APPLE.
How do I file a complaint with Apple corporate?
Begin with Apple Support and request a case number. Ask for a senior advisor if the concern remains unresolved. Written complaints may be mailed to Apple Inc., One Apple Park Way, Cupertino, CA 95014.
How do I escalate an Apple support case?
Ask the Apple advisor to document the issue and request review by a senior advisor or the department responsible for the product, repair, order, billing concern, or account issue.
Who is the CEO of Apple?
Tim Cook remains CEO as of June 2026. John Ternus is scheduled to become Apple’s CEO on September 1, 2026, when Cook becomes executive chairman.
How do I identify an Apple charge?
Visit reportaproblem.apple.com and review purchase history, subscriptions, Family Sharing purchases, and receipts. Search for the exact amount shown on the statement.
How do I request an Apple refund?
Eligible refunds for apps, subscriptions, and digital content can be requested through reportaproblem.apple.com. Apple reviews each request individually.
How do I contact Apple about an unauthorized charge?
Review purchase history and subscriptions, secure the Apple Account, and contact Apple Support through an official Apple channel. Contact the bank or card issuer if the transaction remains unauthorized.
What does 1 Infinite Loop mean on my statement?
One Infinite Loop is Apple’s longtime Cupertino campus address. A charge using that description may involve an App Store purchase, Apple subscription, Apple Cash activity, Apple Store order, or other Apple transaction.
How do I report a missing Apple Store delivery?
Contact Apple Store order support at 1-800-MY-APPLE and provide the order number, carrier tracking information, delivery address, and any photographs or reports.
How do I contact Apple about a repair?
Use Apple Support or the Apple repair website to start or review a repair. Keep the repair identification number, device serial number, estimate, and prior support case information.
How do I contact Apple Cash support?
Apple Cash support can be reached at 1-877-233-8552 or through the Apple Cash card in Wallet.
How do I report an Apple Pay scam text?
Do not click the link or call the number in the text. Open Apple or Wallet directly, review account activity, change the Apple Account password if necessary, and report the suspicious message through official channels.
How do I contact Apple about a gift card?
Contact Apple Support and keep the card, receipt, packaging, and activation information. Never share the complete gift-card number or PIN publicly.
How do I find an Apple Store phone number?
Use Apple’s official retail-store locator. Each store page provides its address, hours, available services, and contact information.
How do I apply for a job at Apple?
Visit Apple’s careers website to search for retail, support, engineering, operations, design, software, hardware, marketing, finance, and corporate positions.
Why Trust CorporateOfficeHeadquarters.com?
CorporateOfficeHeadquarters.com has helped consumers locate corporate addresses, headquarters phone numbers, executive information, customer-service contacts, and company details since 2004.
The website also provides a place where consumers can share reviews, complaints, photographs, compliments, and the outcomes of their customer-service experiences. These submissions can help identify recurring concerns involving repairs, deliveries, charges, gift cards, warranties, retail stores, and complaint escalation.
Corporate addresses, telephone numbers, leadership positions, product policies, and support procedures can change. Visitors should verify important information through Apple’s official website before mailing documents, providing personal information, or making financial decisions.
Disclaimer
CorporateOfficeHeadquarters.com is an independent consumer information website and is not affiliated with, endorsed by, or sponsored by Apple Inc., Apple Payments Services LLC, Goldman Sachs Bank USA, Green Dot Bank, any Apple Store, wireless carrier, delivery company, or Apple Authorized Service Provider.
Apple, iPhone, Mac, iPad, Apple Watch, Apple Pay, Apple Cash, Apple Card, AppleCare, App Store, iCloud, and related names and logos are trademarks of their respective owners. Corporate and support information is believed to be accurate at the time of publication but may change without notice.
Reviews and comments represent the opinions and experiences of individual visitors and do not necessarily reflect the views of CorporateOfficeHeadquarters.com. Allegations contained in consumer reviews have not necessarily been independently verified.
Share Your Apple Experience
Have you contacted Apple Support, visited an Apple Store, mailed a device for repair, disputed an Apple charge, requested a refund, reported a missing delivery, or attempted to escalate a complaint? Share your experience below.
When leaving a review, consider mentioning the product or service involved, approximate date, Apple Store or service provider, support channel used, whether Apple opened a case, whether the company responded, and whether the concern was resolved.
Do not include passwords, verification codes, Apple Account email addresses, payment-card numbers, full serial numbers, gift-card codes, medical information, home addresses, or other sensitive personal information.