LEGO’s U.S. corporate office and headquarters is located in Boston, Massachusetts. The LEGO Group officially opened its new Boston headquarters in 2025 after operating its Americas headquarters from Enfield, Connecticut, for more than 50 years.
This page provides the current LEGO corporate office address, global headquarters information, customer-service phone numbers, consumer mailing address, complaint routes, careers information, Canadian office details, and related toy-company corporate offices.
LEGO Corporate Office and U.S. Headquarters Address
- U.S. Company: LEGO Systems, Inc.
- LEGO U.S. Headquarters Address: 1001 Boylston Street, Boston, MA 02115, USA
- U.S. Headquarters Phone Number: LEGO does not publish a general Boston corporate switchboard
- LEGO Customer Service – English: 1-844-903-5346
- LEGO Customer Service – Spanish: 1-833-692-5346
- Customer-Service Mailing Address: LEGO Customer Service, P.O. Box 26907, Tempe, AZ 85285-6907
- LEGO Contact Form, Chat, and Email Support: Contact LEGO Customer Service
- Official Corporate Website: The LEGO Group
- LEGO Careers and Jobs: LEGO Careers
LEGO’s Boston office is the company’s U.S. headquarters and Americas hub. The headquarters address is not the recommended destination for product returns, missing-piece requests, online order problems, or routine customer complaints. Those matters should use LEGO Customer Service or the Tempe customer-service mailing address.
LEGO Headquarters Move From Enfield to Boston
The LEGO Group opened its new U.S. headquarters at the Lyrik development at 1001 Boylston Street in Boston’s Back Bay in May 2025. LEGO’s current company information identifies Boston as its U.S. headquarters.
Enfield address clarification: The former LEGO headquarters at 555 Taylor Road should no longer be presented as the current U.S. corporate office. LEGO’s transition from Enfield to Boston is scheduled to conclude with the Enfield office closing in the fourth quarter of 2026.
During the transition, LEGO’s official location directory continues to list LEGO Systems, Inc. at 100 Print Shop Road, P.O. Box 1600, Enfield, CT 06083-1600. However, Boston is the company’s current U.S. headquarters. Consumers sending letters about orders, products, missing pieces, refunds, or complaints should use the Tempe customer-service mailing address.
LEGO Global Headquarters in Billund, Denmark
The LEGO Group’s global corporate headquarters remains in Billund, Denmark, where the company was founded in 1932.
- LEGO Global Headquarters: The LEGO Group, Åstvej 1, DK-7190 Billund, Denmark
- Billund Headquarters Phone: +45 79 50 60 70
- Global Corporate Contact Information: LEGO Group Contact Page
- Worldwide LEGO Offices: LEGO Locations Directory
LEGO Canada Head Office
LEGO Canada maintains an office in Markham, Ontario. Canadian consumers should use the appropriate customer-service number rather than contacting the U.S. headquarters.
- LEGO Canada Office: LEGO Canada Inc., 25 Centurian Drive, Suite 102, Markham, Ontario L3R 5N8, Canada
- LEGO Canada Office Phone: 1-800-387-4387
- Canada Customer Service – English: 1-825-251-5346
- Canada Customer Service – French: 1-877-890-5346
How to File a LEGO Complaint
The correct complaint route depends on whether the issue involves a LEGO.com order, a missing or broken piece, a product-quality concern, a LEGO Store, a refund, an account, employment, or corporate conduct.
- Collect your information. Have the LEGO set number, order number, purchase date, retailer, receipt, photographs, tracking information, and previous correspondence available.
- Contact LEGO Customer Service. Call 1-844-903-5346 for English-language support or use the official contact page.
- Explain the requested resolution. State whether you need a replacement piece, refund, return authorization, delivery update, account correction, product review, or written explanation.
- Keep a record of the contact. Save email messages, chat transcripts, case numbers, representative names, and any promised response or refund date.
- Follow up in writing if necessary. Customer correspondence can be mailed to LEGO Customer Service, P.O. Box 26907, Tempe, AZ 85285-6907.
- Escalate serious concerns appropriately. Product-safety problems, suspected legal violations, employment concerns, or unresolved payment disputes may require a specialized LEGO route or an appropriate outside organization.
Protect your information: Do not post full order numbers, credit card details, LEGO account passwords, home addresses, children’s information, private photographs, employment records, or identification documents in public comments.
LEGO.com Order, Delivery, Return, and Refund Complaints
For delayed orders, damaged packages, missing shipments, canceled orders, incorrect items, returns, or refunds, contact LEGO Customer Service. Keep the order confirmation, tracking details, payment record, and any return authorization.
If the product was purchased from Walmart, Target, Amazon, a LEGO Store, or another retailer, that retailer’s return policy may control the initial refund or exchange process.
Missing or Broken LEGO Pieces
LEGO provides a specialized online service for missing or broken pieces. Have the set number and the identifying information for the needed piece available.
Request Missing or Replacement LEGO Pieces
LEGO Product Safety and Recall Concerns
Stop using a product if you believe it presents an immediate safety risk. Save the packaging, set number, production codes, receipt, and photographs, then contact LEGO Customer Service. Current recall information is available through LEGO’s official recall page.
LEGO Store Complaints
For a complaint about an individual LEGO Store, begin with the store manager. Include the store location, visit date, receipt, employee name if known, and requested resolution. If the store cannot resolve the issue, contact LEGO Customer Service.
LEGO Corporate Email and Mailing Address
The LEGO Group does not publish one general corporate email address for every type of inquiry. Consumers should use the official contact page, which provides messaging and chat options based on the selected issue.
- Online Customer Message: LEGO Contact Form
- Customer-Service Mailing Address: LEGO Customer Service, P.O. Box 26907, Tempe, AZ 85285-6907
- U.S. Corporate Headquarters: 1001 Boylston Street, Boston, MA 02115
- Global Headquarters: Åstvej 1, DK-7190 Billund, Denmark
LEGO does not publish a separate general fan-mail address. Customers wishing to send written feedback should use the Tempe customer-service mailing address unless LEGO provides a different destination for their particular request.
LEGO Human Resources, Jobs, and Employment Questions
The customer-service phone number should not be described as a LEGO Human Resources number. LEGO does not publish a general public HR phone number for applicants, current employees, or former employees.
Job applicants should use the official LEGO Careers website. Current and former employees should use the People, Places and Culture or HR resources provided by their employer.
Third parties who need to report suspected legal violations, harassment, discrimination, questionable conduct, or breaches of LEGO Group policies may use the LEGO Compliance Speak-Up Line. The Compliance Line does not handle product orders or routine customer-service complaints.
About the LEGO Group
The LEGO Group was founded in Billund, Denmark, in 1932 by Ole Kirk Kristiansen. The company name comes from the Danish words “leg godt,” meaning “play well.” LEGO remains a privately held, family-owned company headquartered in Billund.
LEGO Systems, Inc., the company’s U.S. entity, was established in 1973. LEGO operated its Americas headquarters in Enfield for more than 50 years before opening the Boston headquarters in 2025.
The company is best known for its interlocking LEGO bricks, construction sets, minifigures, licensed entertainment sets, digital experiences, educational products, LEGO Stores, and services for children and adult builders.
LEGO Competitors and Related Toy Companies
LEGO competes in construction toys, licensed entertainment products, collectibles, educational toys, digital play, and the broader toy market. Major competitors and related corporate office pages include:
- Hasbro Corporate Office – toys, games, licensed brands, and entertainment products
- Mattel Corporate Office – toys, games, collectibles, and the Mega building-toy brand
- Spin Master Corporate Office – toys, games, entertainment properties, and digital products
- Playmobil – construction and imaginative-play sets
- Funko – licensed collectibles and entertainment merchandise
- K’NEX – construction toys and building systems
LEGO Reviews and Complaints
There are currently no published LEGO reviews on this CorporateOfficeHeadquarters.com page. Customers are invited to share firsthand experiences involving LEGO products, online orders, missing pieces, returns, refunds, LEGO Stores, customer support, or corporate communication.
Reviews should explain what happened, which support route was used, and whether LEGO resolved the issue. Do not include private account, payment, employment, or identifying information.
Related LEGO Resources
- Official LEGO Group Corporate Website
- LEGO Customer Service Contact Page
- Worldwide LEGO Office Locations
- LEGO Missing and Replacement Pieces
- LEGO Product Recalls
- LEGO Careers and Jobs
- LEGO Customer Service Numbers, Orders, and Missing Pieces
- Hasbro Corporate Office
- Mattel Corporate Office
- Spin Master Corporate Office
Frequently Asked Questions About LEGO Headquarters
Where is the LEGO corporate office in the USA?
LEGO’s U.S. corporate office and headquarters is located at 1001 Boylston Street, Boston, MA 02115.
Where is LEGO’s global headquarters?
The LEGO Group’s global headquarters is located at Åstvej 1, DK-7190 Billund, Denmark.
What is the LEGO corporate office phone number?
LEGO does not publish a general phone number for its Boston headquarters. U.S. consumers can call LEGO Customer Service at 1-844-903-5346. The Billund global headquarters phone number is +45 79 50 60 70.
Is LEGO still headquartered in Enfield, Connecticut?
No. LEGO opened its new U.S. headquarters in Boston in 2025. Enfield is in its final transition period, with the office scheduled to close in the fourth quarter of 2026.
What is LEGO’s mailing address?
Consumer letters should be sent to LEGO Customer Service, P.O. Box 26907, Tempe, AZ 85285-6907. The U.S. headquarters address is 1001 Boylston Street, Boston, MA 02115.
What is LEGO’s email address?
LEGO does not publish one general customer email address. Customers can send a message through the official LEGO contact page.
How do I contact the LEGO head office?
Corporate correspondence for the U.S. headquarters can be addressed to LEGO Systems, Inc. at 1001 Boylston Street, Boston, MA 02115. Product and order complaints should be directed to LEGO Customer Service.
Where is the LEGO Canada head office?
LEGO Canada Inc. is located at 25 Centurian Drive, Suite 102, Markham, Ontario L3R 5N8. Its office phone number is 1-800-387-4387.
How do I file a complaint with LEGO?
Call LEGO Customer Service at 1-844-903-5346 or use the official online contact form. Include the order or set number, purchase details, supporting documentation, previous contacts, and the resolution you are requesting.
How do I request a missing LEGO piece?
Use LEGO’s official replacement-parts service and provide the set number and information about the missing or broken piece.
Who owns the LEGO Group?
The LEGO Group is a privately held, family-owned company associated with the Kirk Kristiansen family. Its global headquarters remains in Billund, Denmark.
Why Trust CorporateOfficeHeadquarters.com?
CorporateOfficeHeadquarters.com publishes corporate office addresses, headquarters phone information, company relationships, complaint routes, and customer feedback resources. Readers should confirm time-sensitive corporate addresses, phone numbers, office transitions, and customer-service procedures directly with the LEGO Group before mailing documents or relying on a particular contact route.
Disclaimer
CorporateOfficeHeadquarters.com is not affiliated with the LEGO Group, LEGO Systems, Inc., LEGO Canada Inc., any LEGO Store, retailer, employee, distributor, or licensing partner. This page is provided for informational, review, and complaint purposes only. LEGO and related trademarks belong to the LEGO Group.
Share Your LEGO Experience
Have you contacted LEGO Customer Service, the Boston corporate office, an individual LEGO Store, or the LEGO replacement-parts team? Share your general experience below, including the issue, contact route used, and whether the matter was resolved. Do not post private order, payment, account, employment, or identity information.