Mattel corporate office is located in El Segundo, California. Mattel, Inc. is the global toy and family entertainment company behind brands including Barbie, Hot Wheels, Fisher-Price, American Girl, UNO, Matchbox, Monster High, Thomas & Friends, Masters of the Universe and others.
This page provides the current Mattel headquarters address, corporate office phone number, customer-service contacts, product-support information, careers resources and complaint-escalation options. It also explains where customers searching for the Barbie headquarters, Hot Wheels headquarters or Fisher-Price corporate office should begin.
Important phone-number clarification: Older Mattel listings sometimes identify 310-252-3384 as the corporate office number. Mattel currently lists that number for the Mattel Toy Store located on its El Segundo headquarters campus. Mattel’s current corporate telephone number is 310-252-2000.
Mattel Corporate Office Headquarters Contact Information
- Company: Mattel, Inc.
- Mattel Headquarters Address: 333 Continental Boulevard, El Segundo, CA 90245-5012, USA
- Mattel Corporate Office Phone Number: 310-252-2000
- Mattel Customer Service Phone Number: 1-800-524-8697
- Mattel Customer Service Hours: Monday-Friday, 9 a.m.-6 p.m. Eastern Time
- Fisher-Price Customer Service: 1-800-432-5437
- Power Wheels Customer Service: 1-800-348-0751
- Hearing-Impaired Support: 1-800-382-7470
- Mattel Customer Service and Email: Mattel Consumer Support
- Mattel Corporate Contact Page: Mattel Corporate Contacts
- Recall and Safety Information: Mattel Recall & Safety Alerts
- Replacement Parts and Product Support: Mattel & Fisher-Price Product Support
- Mattel Careers: Mattel Careers
- Investor Relations: Mattel Investor Relations
- Mattel Corporate Website: corporate.mattel.com
- Mattel Consumer Website: mattel.com
Where Is Mattel Headquarters Located?
Mattel headquarters is located at:
Mattel, Inc.
333 Continental Boulevard
El Segundo, CA 90245-5012
USA
The El Segundo location is Mattel’s principal executive office and global headquarters. Current Mattel corporate materials, investor information and federal filings continue to identify 333 Continental Boulevard as the Mattel headquarters address.
People searching for the Mattel head office, Mattel corporate address, Mattel HQ address, Mattel Inc. address or Mattel El Segundo office are generally looking for this location.
What Is the Mattel Corporate Office Phone Number?
The current Mattel corporate office phone number is 310-252-2000.
This is the telephone number Mattel provides with its principal executive office in current corporate filings. The corporate office is different from Mattel Consumer Support, which handles questions involving toys, replacement parts, instructions, recalls and other product concerns.
What Is 310-252-3384?
The phone number 310-252-3384 has appeared in older online listings as a Mattel headquarters or corporate number. Mattel’s current website identifies it as the telephone number for the Mattel Toy Store in El Segundo.
The store is located at 333 Continental Boulevard on the campus of Mattel’s global headquarters. Customers trying to reach Mattel corporate management should use 310-252-2000 instead.
Mattel Customer Service
Mattel Consumer Support handles many questions involving toys and products sold under Mattel brands. The main U.S. and Canada customer-service number for Mattel products is 1-800-524-8697.
Mattel lists standard customer-service hours as Monday through Friday from 9 a.m. to 6 p.m. Eastern Time.
The Mattel support website also provides:
- Contact by email
- Instruction sheets
- Frequently asked questions
- Product registration
- Replacement parts and add-ons
- Power Wheels service information
- Technical product support
- Product recall and safety alerts
Visit the official Mattel Consumer Support contact page to choose the support option appropriate for the product.
Barbie Corporate Office and Headquarters
Barbie is a Mattel brand rather than a separately headquartered company. Customers searching for the Barbie corporate office, Barbie headquarters or Barbie headquarters address should generally use Mattel’s corporate headquarters:
Mattel, Inc.
333 Continental Boulevard
El Segundo, CA 90245-5012
For Barbie product questions, parts, defects or other consumer-support concerns, call Mattel at 1-800-524-8697 or use the Mattel Consumer Support website.
Hot Wheels Headquarters and Corporate Contact
Hot Wheels is also a Mattel brand and does not have a separate corporate headquarters listed for ordinary corporate inquiries. People searching for the Hot Wheels headquarters, Hot Wheels HQ or Hot Wheels headquarters address should use Mattel’s El Segundo headquarters at 333 Continental Boulevard.
Hot Wheels consumer support is available through the main Mattel number at 1-800-524-8697.
Fisher-Price Corporate Office and Customer Service
Fisher-Price operates as a Mattel brand but maintains a corporate contact location in East Aurora, New York.
- Fisher-Price Corporate Address: 636 Girard Avenue, East Aurora, NY 14052
- Fisher-Price Customer Service: 1-800-432-5437
Mattel directs Fisher-Price questions involving baby gear, infant toys and car seats to the Fisher-Price customer-service number rather than the general Mattel product number.
American Girl and Mattel
American Girl is another Mattel-owned brand with its own consumer-support operation. Mattel’s corporate support information lists the AG Brands address as:
8400 Fairway Place
Middleton, WI 53562-0998
American Girl customers with an order, product, store or account question should use American Girl customer service rather than the Mattel corporate switchboard.
Mattel Human Resources and Employment
A dedicated public Mattel Human Resources phone number is not currently listed on Mattel’s main corporate contact page. The telephone number 310-252-3384 should not be described as Mattel HR; Mattel identifies that number with its El Segundo Toy Store.
For jobs, applications and employment opportunities, use the official Mattel Careers website.
Mattel’s corporate contact information also provides resources for current or former employees with certain employment-related questions. Employees seeking retirement, pension, W-2 or similar assistance should review the current Mattel corporate contact page because internal contact routes can change.
The main Mattel corporate office number remains 310-252-2000, but it should not be represented as a dedicated HR hotline.
Mattel Toy Store at the El Segundo Headquarters
Mattel operates a Toy Store on the campus of its global headquarters at 333 Continental Boulevard in El Segundo.
- Mattel Toy Store Address: 333 Continental Blvd., El Segundo, CA 90245
- Mattel Toy Store Phone Number: 310-252-3384
- Current Store Hours: Tuesday-Saturday, 10 a.m.-5 p.m.
- Store Information: Mattel Toy Store Locations
The store carries products from Mattel brands including Barbie, Fisher-Price, Hot Wheels, Thomas & Friends, UNO and MEGA. Store hours can change, so confirm them with Mattel before making a special trip.
How to Escalate a Mattel Complaint
If a Mattel product, replacement-parts, order or customer-service issue remains unresolved, begin with the support channel that handles the product before contacting the corporate office.
- Identify the product and brand: Have the product name, product number and brand available.
- Contact the correct support team: Use Mattel, Fisher-Price, Power Wheels or American Girl support depending on the product.
- Keep purchase information: Save the receipt, order confirmation, retailer information and purchase date.
- Document the problem: Take photographs when useful and save emails, chat messages and previous responses.
- Request a case or reference number: Keep this number for future follow-up.
- Ask for escalation: Request a supervisor or additional review if the first representative cannot resolve the issue.
- Use the corporate office when appropriate: For an unresolved corporate matter, correspondence may be directed to Mattel, Inc., 333 Continental Boulevard, El Segundo, CA 90245-5012.
Mattel Product Recalls and Safety Concerns
Mattel maintains an official recall and safety-alert section covering Mattel and Fisher-Price products. Customers concerned that a toy or children’s product may be subject to a recall should check the Mattel Recall & Safety Alerts page.
The U.S. Consumer Product Safety Commission also maintains a searchable database of recalls and product-safety warnings at its CPSC Recalls page.
If a product is subject to a recall, follow the specific remedy and safety instructions provided for that product rather than using an ordinary corporate complaint process.
About Mattel
Mattel was founded in 1945 and has developed into a global play and family entertainment company. Its portfolio includes toys, games, consumer products, digital experiences and entertainment based on company-owned and licensed intellectual property.
Major Mattel brands and franchises include:
- Barbie
- Hot Wheels
- Fisher-Price
- American Girl
- UNO
- Matchbox
- Monster High
- Thomas & Friends
- Masters of the Universe
- Polly Pocket
Mattel has also expanded beyond traditional toys into film, television, digital games, consumer products, publishing, live events and other entertainment experiences based on its brands.
Mattel Leadership
Ynon Kreiz serves as Chairman and Chief Executive Officer of Mattel. He joined the company as Chairman and CEO in 2018 and has led Mattel’s strategy to expand its toy brands into broader entertainment and consumer experiences.
Mattel is a publicly traded company, and investors can find annual reports, SEC filings, governance information and shareholder resources through the official Mattel Investor Relations website.
Mattel Competitors and Related Corporate Offices
Mattel competes globally across toys, games, collectibles and entertainment. Major competitors include Hasbro, LEGO, Spin Master, MGA Entertainment, Bandai and other toy and entertainment companies.
- Hasbro Corporate Office — toys, games and entertainment brands
- LEGO Corporate Office — construction toys and entertainment
- Spin Master Corporate Office — toys, games and children’s entertainment
Mattel Reviews on CorporateOfficeHeadquarters.com
There are currently no reader reviews published on this Mattel CorporateOfficeHeadquarters.com page. Because there is not yet a body of firsthand feedback to evaluate, this page does not assign positive or negative customer-review trends to Mattel.
Readers who have dealt directly with Mattel corporate offices, Mattel Consumer Support, Fisher-Price, Barbie, Hot Wheels or another Mattel brand can share a firsthand experience below.
Frequently Asked Questions
Where is Mattel headquarters?
Mattel headquarters is at 333 Continental Boulevard, El Segundo, CA 90245-5012. Mattel identifies this location as its global headquarters and principal executive office.
What is the Mattel corporate office phone number?
The current Mattel corporate office phone number is 310-252-2000.
What is the Mattel headquarters address?
The Mattel headquarters address is 333 Continental Boulevard, El Segundo, California 90245-5012.
Is 310-252-3384 the Mattel corporate phone number?
No. Mattel currently identifies 310-252-3384 as the phone number for the Mattel Toy Store located on the El Segundo headquarters campus. The corporate phone listed in Mattel’s current filings is 310-252-2000.
What is Mattel’s customer service phone number?
Mattel customer service for brands including Barbie, Hot Wheels and Monster High can be reached at 1-800-524-8697. Standard hours are Monday through Friday, 9 a.m. to 6 p.m. Eastern Time.
Where is Barbie headquarters?
Barbie is a Mattel brand and does not have a separate corporate headquarters for general corporate inquiries. Mattel headquarters is at 333 Continental Boulevard, El Segundo, CA 90245-5012.
Where is Hot Wheels headquarters?
Hot Wheels is owned by Mattel. Corporate inquiries involving Hot Wheels can be directed to Mattel headquarters at 333 Continental Boulevard in El Segundo, California.
Where is the Fisher-Price corporate office?
Mattel lists Fisher-Price Brands at 636 Girard Avenue, East Aurora, NY 14052. Fisher-Price customer service can be reached at 1-800-432-5437.
What is Mattel’s human resources phone number?
Mattel does not currently publish a dedicated general HR telephone number on its main corporate contact page. The main corporate office number is 310-252-2000. Job seekers should use the official Mattel Careers website.
Who is the CEO of Mattel?
Ynon Kreiz is Chairman and Chief Executive Officer of Mattel.
Does Mattel have a store at its headquarters?
Yes. The Mattel Toy Store operates on the El Segundo headquarters campus at 333 Continental Boulevard. Its phone number is 310-252-3384.
How do I report a problem with a Mattel toy?
Start with Mattel Consumer Support at 1-800-524-8697 or the official Mattel support website. For Fisher-Price or Power Wheels products, use the dedicated support number for that brand.
How do I check whether a Mattel product has been recalled?
Use Mattel’s official Recall & Safety Alerts page. Consumers can also search current and historical recalls through the U.S. Consumer Product Safety Commission.
Why Trust CorporateOfficeHeadquarters.com?
CorporateOfficeHeadquarters.com publishes headquarters addresses, corporate phone numbers, customer-service information, complaint-escalation resources and reader reviews. This Mattel page distinguishes the company’s corporate office, consumer-support numbers and El Segundo Toy Store so readers do not confuse separate contact routes.
Page Update Note
This Mattel page was updated on August 19, 2026, to verify the El Segundo headquarters address, replace the incorrectly labeled 310-252-3384 corporate number with Mattel’s current 310-252-2000 corporate phone number, identify 310-252-3384 as the Mattel Toy Store number, verify current customer-service numbers and hours, clarify HR information, add Barbie, Hot Wheels and Fisher-Price corporate information, and verify related support and CorporateOfficeHeadquarters.com links.
Disclaimer
CorporateOfficeHeadquarters.com is not affiliated with Mattel, Inc., Barbie, Hot Wheels, Fisher-Price, American Girl or any other Mattel brand. This page is provided for informational, review, complaint and feedback purposes. Company names, trademarks and logos belong to their respective owners. Phone numbers, addresses, store hours, employment contacts and support policies can change, so confirm time-sensitive information with Mattel.
Mattel Complaints, Reviews and Feedback
Have you contacted Mattel corporate headquarters, Mattel Consumer Support, Barbie, Hot Wheels, Fisher-Price or another Mattel brand? Share a firsthand review below. Useful feedback may address product quality, replacement parts, warranty support, recalls, customer service, store experiences or corporate complaint handling.
Describe what happened, which Mattel product or brand was involved, which support route you used and how Mattel responded. Do not publish payment information, passwords, complete order numbers, children’s personal information or other sensitive details.