Disney Corporate Office Headquarters, Address and Contact Information 

Disney corporate office is located in Burbank, California. The Walt Disney Company is the parent company behind Disney entertainment, streaming, sports, theme parks, resorts, and consumer products. This guide provides the Disney headquarters address, corporate phone number, department-specific contacts, complaint steps, company information, and a place to share Disney reviews.

Disney Corporate Office and Headquarters Information

• Legal company name: The Walt Disney Company
• Disney headquarters address: 500 South Buena Vista Street, Burbank, CA 91521, USA
• Disney corporate office phone number: 818-560-1000
• Corporate inquiries email: TW**********************@****ey.com
• Official contact directory: Disney business and department contacts
• Official corporate website: The Walt Disney Company
• Stock symbol: DIS on the New York Stock Exchange

Disney Phone Numbers and Contact Options

Choose the contact that matches the business involved. The following telephone numbers are U.S. contact options; overseas parks and regional services have their own support details.

Contact hours: Disney+ advertises live support 24 hours a day, seven days a week. Park, retail, cruise, and corporate departments have separate schedules. Check the relevant official contact page before calling; Disney+ availability should not be applied to all Disney departments.

How to File and Escalate a Disney Complaint

Start with the business that sold the product or provided the experience. A hotel concern, Disney+ charge, cruise reservation, and Disney Store return may require different teams even when each uses the Disney name.

1. Identify the transaction. Locate the receipt, reservation, order confirmation, subscription record, or ticket purchase.
2. Contact the responsible team. Use the department directory above. During a visit, report the issue to Guest Relations, the hotel front desk, or the relevant on-site team while they can investigate it.
3. Explain the facts and requested outcome. Provide dates, the location or service, what happened, and whether you are requesting a correction, replacement, refund review, or written explanation.
4. Keep a record. Save correspondence and ask for a case number, representative’s name, and expected follow-up time.
5. Request supervisory review. Describe the previous attempts and the specific issue that remains unresolved.
6. Follow up through the existing case. Reference the earlier conversation and attach relevant evidence privately.
7. Confirm the appropriate mailing route if needed. Ask for the department and any required mail code before sending written correspondence. Retain copies and delivery confirmation.

Keep full booking, ticket, account, and payment details out of public reviews. Disney should receive information needed to locate a transaction through its official private support channels.

Writing to Disney Corporate Headquarters

For correspondence appropriate to the parent company, the headquarters address is:

The Walt Disney Company
500 South Buena Vista Street
Burbank, CA 91521
USA

Add the department or mail code supplied by Disney. Corporate Communications handles corporate inquiries; do not assume that office can process a guest refund or modify a reservation. Disney also states that it does not accept unsolicited creative ideas or submissions.

Disney Theme Park, Resort, and Cruise Complaints

For a park or hotel concern, record the resort, visit date, approximate time, attraction or facility involved, and any prior case number. Explain whether the issue concerns tickets, a room, dining, accessibility, an app, photographs, or the way a complaint was handled.

• Walt Disney World: Use the Florida resort’s support directory. The past-visits team is a specific route for concerns after a completed visit.
• Disneyland: Use the California resort’s contacts. Its ticket, hotel, Magic Key, and app support teams have different responsibilities.
• Disney Cruise Line: Include the ship, sailing date, and booking reference privately. During a sailing, report unresolved concerns to the onboard Guest Services team.
• International parks: Select the park through Disney’s corporate contact directory to reach the appropriate regional team.

If a travel agent or other seller arranged the purchase, ask which changes or refunds must go through that seller. Keep the original booking terms and obtain written confirmation of any agreed adjustment.

For additional resort-specific corporate information, see Disney World Corporate Office and Disneyland Resort Corporate Office.

Disney+, Hulu, and Subscription Billing Problems

Disney+ and Hulu support handle subscription and playback concerns through their own help centers. When requesting assistance, have the account email, plan name, charge date and amount, device type, and any error message available.

For a billing dispute, first determine who billed the subscription. Disney+ explains that subscriptions billed through a third-party partner may need to be managed through that partner. Use the instructions for the billing provider shown in the account rather than assuming every Disney-related charge is controlled by the same company.

• Compare the charge with the subscription and renewal date.
• Check whether a bundle or separate subscription is involved.
• Keep the cancellation confirmation if charges continue after cancellation.
• Ask support to explain the charge and confirm any refund decision in writing.

Disney’s third-party subscription guidance explains where to manage partner-billed plans.

Disney Store Orders, Returns, and Merchandise Complaints

Disney Store Guest Services provides help with online orders, shipping, returns, exchanges, and replacement requests. Keep the order confirmation, item details, delivery tracking, photographs of damage, and any return receipt.

Use Disney Store Guest Services or call 800-328-0368. Review the current return policy and exceptions before shipping an item.

Identify whether the purchase came from DisneyStore.com, a theme park, a physical store, or another retailer. Ask the seller which return procedure applies. Do not mail a retail return to corporate headquarters unless Disney explicitly instructs you to do so.

Disney Human Resources, Employment Verification, and Careers

Disney publishes CO******************@****ey.com for employee retirement, pension, and W-2 questions. Its corporate contact directory also links to an employment-verification service.

Applicants should use Disney Careers for vacancies and candidate resources. Current employees should use their assigned HR contacts for workplace, payroll, benefits, and other employment matters.

About The Walt Disney Company

The Walt Disney Company is an independent, publicly traded parent company with entertainment and media operations around the world. Its common stock trades on the New York Stock Exchange under DIS.

Disney identifies three core business segments:

• Disney Entertainment: Film, television, entertainment content, and streaming businesses.
• ESPN: Sports programming and related television, streaming, audio, and digital services.
• Disney Experiences: Theme parks, resorts, cruises, vacation experiences, and consumer products.

Current leadership: Disney’s official leadership page lists Josh D’Amaro as Chief Executive Officer. He began serving as CEO in March 2026.

Disney and Hulu

Hulu belongs among Disney-related businesses, not a list of unrelated competitors. Hulu + Live TV also has a distinct corporate arrangement: Disney announced that its combination with Fubo closed in October 2025, with Disney holding approximately 70% of the combined company at closing. Customers should continue to use the support channel associated with their subscription.

Disney Shareholder and Investor Assistance

Computershare is Disney’s transfer agent and registrar. Registered shareholders can call 855-553-4763 or use Disney shareholder services for account assistance. If shares are held through a brokerage, contact the broker for account information.

Company financial reports, announcements, and governance information are available through Disney Investor Relations.

Disney Businesses and Related Corporate Office Pages

These COH pages provide additional information about Disney-related businesses:

• Disney World Corporate Office
• Disneyland Resort Corporate Office
• Hulu Corporate Office

For other companies in entertainment, streaming, and theme parks, see:

• Universal Studios Corporate Office
• Netflix Corporate Office

Official Disney Resources

• Disney Corporate Contact Directory
• Disney Businesses and Leadership
• Disney+ Help Center
• Hulu Help Center
• Disney Store Guest Services
• Disney Careers

Disney Reviews and Complaints

Useful Disney reviews identify the business involved, approximate date, product or experience, contact route used, response received, and whether the problem was resolved. A Disney+ billing experience differs from a hotel stay or merchandise return, so naming the relevant service helps other readers understand the review.

Reader comments describe individual experiences. They do not establish how every Disney employee, resort, store, subscription service, or transaction performs.

Frequently Asked Questions About Disney Corporate Office

Where is Disney headquarters?

The Walt Disney Company headquarters is at 500 South Buena Vista Street, Burbank, CA 91521. The parent-company headquarters is separate from Walt Disney World in Florida and Disneyland Resort in Anaheim.

What is the Disney corporate office phone number?

The corporate number is 818-560-1000. Use the appropriate business’s support team for a reservation, subscription, purchase, or visit.

Does Disney have one customer-service number for everything?

Disney publishes separate contacts for different businesses. Choose the park, streaming service, store, or cruise operation involved rather than expecting the corporate switchboard to handle every transaction.

How can I write to Disney about a corporate matter?

Use the headquarters mailing address with the department details supplied by Disney, or the corporate-inquiries email in the contact section above. Explain the purpose of the correspondence clearly.

How do I escalate a Disney complaint?

Start with the responsible business, retain the case number, and request supervisory review if the issue remains unresolved. Ask for a written response and the next appropriate contact.

Who handles complaints about a past Walt Disney World visit?

Walt Disney World lists 407-939-6104 for help with past visits. Provide the visit dates and relevant booking information privately.

Who should I contact about a Disney+ charge?

Contact Disney+ at 888-905-7888 or use its Help Center. If another provider billed the subscription, follow that provider’s billing-support instructions.

Where do I get help with a Disney Store order?

Call 800-328-0368 or use Disney Store Guest Services. Keep the order number and delivery or return records available.

Is there a Disney corporate HR email?

Disney lists CO******************@****ey.com for employee retirement, pension, and W-2 questions.

Who owns The Walt Disney Company?

Disney is an independent public company owned by its shareholders. It trades under the symbol DIS.

Who is Disney’s CEO?

Josh D’Amaro is Disney’s Chief Executive Officer. Disney’s leadership page provides the current executive roster.

Who handles Disney shareholder accounts?

Computershare handles registered shareholder services at 855-553-4763. Shareholders whose stock is held through a broker should contact that broker.

Why Trust CorporateOfficeHeadquarters.com?

CorporateOfficeHeadquarters.com has helped readers locate corporate addresses, headquarters phone numbers, complaint information, and company review pages since 2004.

This guide draws on Disney’s corporate disclosures, official department directories, guest-support resources, careers information, and shareholder materials. Confirm important details directly with the relevant Disney business because contacts, hours, and procedures can change.

Disclaimer

CorporateOfficeHeadquarters.com is an independent information and review website and is not affiliated with or endorsed by The Walt Disney Company or its subsidiaries. We cannot access Disney accounts, change reservations, authorize refunds, resolve employment matters, or contact Disney on a visitor’s behalf.

Company names and trademarks belong to their owners. Reader reviews represent individual opinions and experiences; allegations have not necessarily been independently verified.

Share Your Disney Review or Complaint

Have you contacted Disney corporate office, a park’s Guest Relations team, Disney+, Disney Store, or another Disney business? Share the service involved, approximate date, concern, response, and outcome below.

Privacy warning: Do not publish full account, ticket, booking, or gift-card numbers; payment details; passwords; verification codes; home addresses; private contact information; employee personal information; or children’s identifying details.