How To Contact 24 Hour Fitness Corporate Office Headquarters HQ
24 Hour Fitness Worldwide, Inc.
12647 Alcosta Blvd., Ste. 500
San Ramon, CA 94583 USA
Corporate Phone Number: 1-925-543-3100
Fax Number: 1-925-543-3200
Cancel Membership: 1-866-308-8179
Nearest Club Contact: 1-800-224-0240
Membership Sales: 1-888-243-5002
Customer Service Number: 1-800-432-6348
At the Columbia Tech Center facility in Vancouver Wa, usually around 11am, you have two members, one white and one black, that workout together that constantly use loud profane language. I will see other members, both male and female turn around and look at them, and not with a smile. I had been thinking of buying memberships for my family, but not anymore. I do not understand why the local management does not have a word with them. I have not complained to the management because I feel safer remaining anonymous, but the guys are so obvious, the management has to know. As I mentioned, my thought of buying memberships for my family members is gone.
I have been a member of 24 hour fitness for about 2 years now in the Thousand Oaks store. Being an x Golds member I found the pricing here a little more favorable. Unfortunately the equipment is very old and well used with many machines broken. I don't blame the repair staff, this truly falls on the corp management. There is no reason why this site cannot be improved, the users are plenty and I assume revenue is good. I have been to other sites that were upgraded quite nicely. Wonder when this site will get a little lovin. Concerned customer.
4/05/2018 – On this date, I was at the Lancaster, CA location which is located on West Ave. K, between the hours of 12:30 pm to 1:30 pm in the afternoon and was in the Womens' shower area when I saw your female cleaning employee/ contractor coming to Women's shower area and spray some kind of chemical in the air that makes us sneeze and our nose start to run. This is not the first time she has done this – it's an ongoing event. I urge you to please terminate her employment if she is an employee or if she is a contractor, please do not utilize her company any longer, because she is endangering the lives of your members and she is a criminal and should be reported to the Police to be arrested.
WE URGE YOU TO START SEARCHING YOUR EMPLOYEES/CONTRACTORS POCKETS & HANDBAGS AT THE ENTRANCE TO THE CLUB. ALSO, PLEASE USE HAND-HELD SCANS SO THAT ALL MEMBERS ARE SCANNED AT THE ENTRANCE TO THE CLUB, BECAUSE THERE ARE MENTALLY-ILL PEOPLE AMONG US AND YOU NEED TO PROTECT YOUR INNOCENT MEMBERS PLEASE). We have a very large home-less population in Antelope Valley as well as newly-released prisoners, THUS WE URGE YOU TO INSTALL SECURITY CAMERAS IN WOMEN'S DRESSING AND SHOWER AREAS, OR SEARCH/SCAN EVERY INDIVIDUAL WHO ENTERS THE CLUB, WHICH WOULD BE PART OF THE JOB OF YOUR EXISTING FRONT DESK PERSONNEL.
You also have a few male Veterans who are working at the This Branch – these men are very unkinD and abusive to women – WE URGE YOU NOT TO HIRE MALE VETERANS, BECAUSE 99.99% ARE HOMELESS AND 99.99% OF THEM CARRY AMMUNITION WITH WHICH THEY HURT/TORTURE WOMEN.
Thank you very much for your prompt attention to these serious issues going on at your West Lancaster Branch.
Dirty fans and trash on the floor are a common occurrence. Gym (finally) has a great repair tech, (Britton). Clearly my dues does not go the cleaning of said gym.
In addition, Fecal matter has been found on the floor as well as Blood on the wall in the bathroom. Good staff. It would be nice if the fans were cleaned regularly.