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IHG USA Corporate Office Headquarters

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How to Contact IHG USA Corporate Office Headquarters

InterContinental Hotels Group
3 Ravinia Drive Suite 100
Atlanta, GA 30346-2149 USA
Corporate Phone Number: 1-770-604-2000
Fax Number: 1-801-975-1846
Customer Service Number: 1-800-621-0555
Customer Service Address
PO Box 30321
Salt Lake City, UT 84130-0321 is not associated with IHG. This website is for informational and review purposes only.

23 replies on “IHG USA Corporate Office Headquarters”

The floor in the room was filthy. There were food crumbs, dirt and even a necklace! Fortunately I had a pair of flip flops so I didn’t have to walk on the carpet in my socks or bare feet.

I can honestly say there was nothing I liked about this stay. I found the staff at front desk to be very rude, lacking customer service skills and inability to accommodate a senior customer as well.

I had requested an extended stay w/agent named Katie the night I arrived & was informed to call in the morning around 10:00a. Front desk in the meantime, next morning transferred a call to my room after asking if okay to put call thru. I accepted call. After completing call, I contacted the front desk to confirm my extended stay for another day & was told by the front desk agent the room had been SOLD and I would have to leave by 12 noon.

I have never been so appalled & treated so poorly to hear I had to leave by 12 noon due to the room was sold without even a consideration that the customer already in room may want to extend their stay! especially knowing the customer had requested the room. If it was a concern about payment of the room as a courtesy could have called to confirm first.

I believe if I were to ever consider this hotel which after what I experienced, I doubt I ever will again I would want to know that I am safe and secure and would not have to be treated like I was a criminal for expressing I did not want to have to leave room already staying in. I hadn't been in the room a full 12 hours even at this point. The agent was very rude & had the audacity to say she would contact the police if I didn't leave. How rude never once did agent even offer to accommodate me by offering another room or some form of relief for the unprofessional and bad treatment.

I will never stay at this hotel ever again.

I book 2 suites in Fiji and under pet friendly hotels – this property came out on the search list. After we book the stay I called out of curtesy to inform the property that I m coming with a Service dog. However the personal refuse to accept the Service dog. How is this possible. Emotional Support is disability. I have a card from a Doctor for this. I don't know what can I do. Its a Service dog of 2 pounds. Unbelievable.

DITTO TO ALL OF THE ABOVE. I have been a member of the priority club since 1986. They just stole over 250,000 points and all i got was we are so sorry. I was on the phone with the Philippines for over 2 hours and could not get anyone to even understand my complaint. I will never use IHG again and will make sure of all of my friends understand as well.

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