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Sheraton Denver CO

Sheraton Corporate Office is located in Maryland, USA. More information to reach out to Sheraton is listed below, including the Sheraton corporate office address, phone numbers, and websites. Also, customer reviews and Sheraton complaints.

How To Contact Sheraton Corporate Office Headquarters HQ

Marriott International, Inc.
Sheraton Corporate Address – 7750 Wisconsin Ave, Bethesda, MD 20814 USA

Reservations: 1-888-625-5144
Sheraton Hotel Corporate Office Phone Number: 1-301-380-3000
Customer Service Number: 1-800-325-3535
Website: Sheraton.com

Sheraton: Company Overview

Sheraton, a prominent brand under the Marriott International umbrella, stands as a symbol of refined hospitality and global reach. Established in 1937 by Ernest Henderson and Robert Moore, Sheraton began its journey with the acquisition of a single hotel in Springfield, Massachusetts. Today, the brand boasts a presence in more than 70 countries worldwide, offering travelers upscale amenities, top-notch services, and a sense of community. With its iconic logo that symbolizes togetherness and its commitment to ensuring guests feel a part of the Sheraton family, the brand has become synonymous with quality, trust, and luxury in the hotel industry.

Sheraton Corporate Office
Sheraton Headquarters

Map and Directions To Sheraton Head Office Address

Sheraton’s Competitive Landscape

In the upscale hotel segment, Sheraton competes with a slew of established brands keen on capturing the attention of discerning travelers. Brands like Hilton, Westin (another Marriott brand), Radisson, and InterContinental are some of its primary competitors, all vying for market share with their own unique offerings and value propositions. Additionally, as global travel dynamics shift and preferences evolve, boutique hotel chains and luxury residences are also emerging as competitors. Despite the tough competition, Sheraton’s deep-rooted brand legacy, combined with Marriott’s global network, positions it strongly in the upscale hospitality market.

Sheraton Denver CO

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Sheraton Corporate Headquarters Reviews and Sheraton Complaints and Praise

See the comment and review section below to read or write complaints, and reviews or to praise your experience with Sheraton customer service and corporate office.

Sheraton Horrible Customer Service

February 9, 2024

on 2/9/24

The front office director treated us horribly she overcharged us. Locked us out of our room. We were inconvenienced the minute we were here. We were treated like common criminals. My son is a platinum member here and he is so upset. They evicted us from our room due to us not having enough on our credit card. We stated we were paying cash. We used that card to hold it and used that card for my son to pay graduation costs. The front could not run a credit card or check it so they took my confidential information and copied it on a Xerox I showed them all three accounts and that we could transfer the money now if we needed to. They said no because you paying cash so when we got back from graduation we were locked out the director of the front office was rude and humiliated us the letter was under the room door we could not get in. We gave them a number but the director never called. We even were at the front desk this morning and no mention of there being a problem. They stated in the beginning to just pay the cash when we leave we said ok. We gave them two credit cards as well. When we first got here they were rude and it took over an hour to get checked in. I would not recommend this hotel to anyone! They humiliated us the director had a valet escort us to our room so we could give them the cash. We were treated like criminals in the picture it shows they state we go beyond so you can too with thoughtful service. I don’t think was going beyond at all. I have spent over 6 hours on the phone and been hung on as well. This is the rudest poorest ethical moral business standards I have ever seen. Now it will take 5 days for them to respond because they go beyond. Nope, they do not. They treat you like a criminal. Don’t stay here

Marlys

Needed a handicapped rm. Was not given 1

December 28, 2023

Booked a handicapped rm, was not given 1. Needless to say, I couldn’t shower.

Christina

Sheraton Shuttle Driver Saved The Day

November 26, 2023

Tracy was a shuttle driver at the Nashville Int;l Airport late in the evening on Nov 11, 2023. I asked to be dropped off at the Airport Sheraton. She explained that the Music City Sheraton and Four Points Sheraton were the closest ones. I was supposed to be picking up a friend’s car after my 14-plus hour trip from Central America. I walked the site at first, not finding the vehicle. On Tracy’s return, she took me to the second location where the vehicle was parked. can’t thank her enough for her kindness and willingness to help an older woman find this vehicle. She is a fine representative of your organization and PLEASE ensure that my appreciation is passed on to her and her supervisor.

Diane
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Corporate Office Headquarters